St Johns Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Renee Matchett
2 weeks ago
God bless the teenagers. My son locked his keys in his car after hours. Jason, and his wife, came to the rescue with a quickness and smiles. It blesses my heart to know there are still good small businesses and people who serve our community.

  L Cardinal
a year ago
UPDATE:We thought that St. John s Auto Body did a good job repairing my mother s vehicle, but we were sadly wrong. The body work that we could see was done nicely, however the under carriage was supposed to have been sprayed with a rust retardant paint and it wasn t sprayed at all. Progressive Insurance randomly picked my mother s car to check the work done and found their work lacking. I WOULD NOT RECOMMEND THIS BUSINESS! TERRIBLE!Someone hit my mother s car from behind and we needed to get it repaired. St. John s Auto Body accepted the insurance of the person at fault. The whole process took three weeks but my mother s car looks good as new. They even detailed her car and it s cleaner than when we brought it there.

  Marjorie S Crosthwaite
2 years ago
Liz and the guys did a GREAT service to us.First, our truck was taken in for damage done and fixed it. It came back with the color being two toned. when they took it back in to match it correctly, they involved us in making it right.I recommend St John's Auto Body to everyone. It's a family oriented, owned and operating business.

  Krystal Collins
2 years ago
After being in a wreck in Palatka (not my home town) the police called for this company to tow my car to this shop. They had my car 59 days. When I picked it up I pointed out the flaws. I was told the scratches on the new paint job would buff out. There was bondo on the new parts. I pointed out that it appeared that my bumper was welded back together. I was told it was normal. Within a week of having my car back the bumper fell apart and the tire wells fell onto my tires because they failed to replace the engine cover and several clips. My back window would not roll down. My car was left with scratches from the wreck that they just applied a clear coating over. They failed to replace necessary parts on my car. My car has now been at a different shop where they are repairing the original damage from the wreck and the damage from someone poorly repairing my car.Services: Painting, Body & Trim, Welding

  Michele Sloane
7 months ago
Bryce and company worked hard to make my repairs trouble free. Worked directly with my insurance company, friendly, quick service. Highly recommended!

  James Mills
4 months ago
Becks was awesome . Dropped vehicle off yesterday and picked up today. Great job

  Wil Patton
a year ago
So apparently there is nothing you can do with this business except leave a bad review. My name is William Patton. This company towed my vehicle, sold it, suspended my ability to register any other vehicles for the rest of my life if I don't pay them for selling my totaled car. I have hundreds more to come. The best is about to unfold Get ready!EXPOSED 2600$ later.Afraid of an attorney??Not allowed on property? Cash only? Hmmmmmm?Let the games begin .

  Kimberly Dugger
2 years ago
I was in a wreck in my 2004 BMW and the insurance company wanted to total it. But it has only 16K miles and is a great car.They were very honest and upfront about the estimate. They were not sure what extra work would need to be performed once they got into the engine. It was minimal and they researched used parts to save me 3K dollars.St. John s Body Shop did a superb job and finished within one week.I will go back.Services: Painting, Body & Trim

  SHERI BRADFIELD
a year ago
Needed some bodywork done after a truck backed into my little Chevy Trax. Shops local to Palm Coast had long waiting lists so I took the 30 minute drive to Palatka and am glad that I did. Family owned business that was a pleasure to do business with. Got my car back inside of a week complete with a great detail.Highly recommend.Services: Painting, Body & Trim

  Judy Hansen Turnbull
2 years ago
Brought my car there because something was leaking inside and staining entire interior roof. They determined it was a cracked antenna base. They fixed it AND had the headliner upholstery cleaned and got all stains out. They did all this in a timely manner and stayed with their quote that they gave me. I will definitely recommend them and bring my car there for future work to be done. I was very pleased with what they did and I ve checked every time it rains and it s not leaking anymore.

  Brent Levan
4 years ago
Some of the best customer service I ve ever encountered. I hit a curb with my car and took it here. They took great care of my car, very polite employees, and very honest. I actually overpaid on accident( the manager got my tires cheaper) and he came up there and was honest and said I paid to much, gave me the difference out of his own pocket. I would recommend them to anyone! Thank you again for your service!

  John Peters
4 years ago
Had an excellent experience here with body damage repair on my truck. Top notch customer service from the very beginning, no effort required on my part. The estimate/quote was done and submitted to my warranty company by the shop, they had my truck in and out within a week. Workmanship was first class on a part of the roof that 3 other local shops refused to work on. Everything's as good as new with zero hassle! Highly recommended!

  Jason Reed
2 years ago
Got in a wreck got them to fix it. Took them 6 weeks and they lost my key. They tried to say it s not there fault. Gave it back without the AC working. Parts they put on falling off when driving down the road. They said they put it back the way they got it. It was in a front end collusion. They put one new light on the other one all scratched up mine before wasn t messed up. Would highly recommend not to take anything to them to fix but the towing wasn t bad. Oh got it back with no brakes on it they let me drive it away that way it was at the Ford dealership that day and it had breaks so lost the breaks after it got back to there shop after I went off on them. Seams a little fishy too me.

  eve gouty
2 years ago
Liz and Bryce at St. John's Auto Body were great to deal with. My car came out of the shop with an amazing repair job (body/paint job). They even cleaned the interior and exterior of my car, air fresheners and everything! I would surely recommend this shop for quality work and great customer service.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Auden Screen
2 years ago
I recently got in a car accident, and I called them and on the phone they were very nice and said that they could give me a estimate on how much it would be to fix for the insurance. I drove an hour and thirty minutes just for the shop to tell me I have to contact the insurance company and get them to send them stuff first. I really wish they would ve told me on the phone, it would ve saved me a lot of trouble. Also, whenever I arrived in the office the workers were discussing how they d rather hit and kill animals then have to fix their car. They all thought killing a dog was very funny. I will definitely be going somewhere else.

  Jess
a year ago
This is the second vehicle I have taken to them. Bryce and his receptionist (I didn t catch her name) went ABOVE & BEYOND. Still my go to body shop. 10/10 recommend.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim

  J C
2 years ago
Super Awesome Shop.� We had the unpleasant surprise finding a possibly stolen travel trailer on our property and after the sheriff's office cleared us to call for a tow truck to pick up a 20ft travel trailer and after calling several other tow companies in the area and hearing all the possible excuses to avoid picking the trailer, I came across St. John's Auto Body and within 30 mins the trailer was picked up.While the trailer was being picked up I drove out to their shop to fill out their paperwork and provide them with the sheriff's case number.� If you need any towing services in the Palatka, FL, area don't waste your time calling anyone else, just call St. John's Auto Body.� Keep up the Awesome Service.� Stay Safe and God bless.

  Tonya Sowles
2 years ago
Not happy at all. Took my car in for an insurance claim and a cash claim. They gave me a quote for both and said they would do both at the sametime so the cash claim wouldn't cost me as much. I went to pick my car up and they told me I would have to bring it back and the price was $300 more than they said it would be originally.

  Erin Hewes
3 years ago
They provide towing services that were a great help when our family vehicle broken down on the side of the road, and then again when we needee to transport the vehicle to our home. The driver was friendly and helpful to my husband, and we were pleased with their timely response in our time of need.

  Kathleen Brown
2 years ago
Bad customer service, we wasted a rental car pick up cost us almost $70 because, they called us 1 hour after we dropped of our car for repairs saying they couldn't get part for 5 days.... we called ahead to make sure they were all ready and she said yes!!We had our car fixed at a different shop for less $$ and it was not 3 day repair it was a 1 day repair we saved even more rental fees with them.

  Flyin Lion
6 years ago
Did a fairly nice job on my Prius, but they need to learn how to turn the thing off properly, killed my battery several time and it took them an hour to start it when I went to pick it up... They tried to tell me my battery was bad... They're a body shop, they need to stick with what they know! Customer service was awesome, though. A real family ran operation. All in all, I was pleased... Other than a huge drip i noticed a week later and the bottom of the door bent in a little and not aligned to the body, the work was ok. I would've taken it back in, but I didn't want to wait another week to get it done... A suicidal Bambi picked my car to do the deed... she didn't have insurance, either!

  kathleen story
5 years ago
My car was rammed at a stoplight. After talking with police I immediately went to St Johns Auto Body for an estimate. It was the cleanest, nicest, friendliest body shop I have been in. Plus they have a neat fish tank and 2 adorable dogs to pass the time quickly instead of browsing old magazines. They were efficient & thorough in getting my estimate completed with 2 copies, one for the man who hit me (& still hasn't paid--wanted to bypass his insurance.) They explained what & why of the needed to be done & I was out of there quickly. I have not had the work done yet thanks to the man who needs to pay but will post a review of that when I do. They are in a convenient downtown Palatka location.

  Steph Keeney
4 years ago
Front end damage from hitting a deer. Insurance company told them to get alignment to ensure no other mechanical issues. They didn't. They replaced the bumper but color doesn't match and it's not installed correctly. Also after picking my truck up. I noticed a new dent by my fender and gouges on my rims. None of that was there before. They also put the wrong skid plate on my truck that insurance paid for. Horrible work done. Do not go there. I wish I could do no stars.

  Mark Diehl
6 years ago
I took my car here after being hit broad side. They were very professional and helpful. They handled everything beginning to end. They dealt with the insurance company. Up front and honest. Very excellent workmanship. Would highly recommend them.

  Christopher Brown
4 years ago
My wife and I met a few of the guys who work here on lunch, all were very friendly and recommended coming in for a quote for front end damage on my wife's Honda. Went in for a quote and we were greeted (using the term VERY loosely) by the front desk girl who offended my wife within 30seconds by rolling her eyes at her and treated us like we interrupted her break and was anything but friendly or personable. The snobby girl then grudgingly went outside and took pics of my wife's car. That was 6 days ago and never heard a word back. We will NOT be returning.

  Sandra Palmer
4 years ago
for as long as I can remember I have always trusted St. Johns Auto Body to restore my vehicles to like new condition. Recently I had to have repairs done on by truck and it happened to be at a very trying time for me... The truck was repaired and they went above and beyond the call of duty to help me through this time... There was a little flaw in the paint job due to the part it was taken from and they took the truck back and made it right without hesitation. Looking like new again! THANK YOU ALL FOR ALWAYS BEING THERE FOR ME.

  Cathy Nelson
4 years ago
Used there wrecker service. The driver was so kind, sweet, patient and fast. He was very cautious while driving also. I felt very safe while riding with him. I hope the next time I have to use your wrecker service that he is the driver.

  Race The FIRM
6 years ago
We had to move a Z06 that's only 3.5"" off the ground, Jason did a phenomenal job. You can tell he's a man that takes pride in his work and loves what he does. He's incredibly careful and treated our car like it was his own. We're definitely keeping him on file for any future tow's.

  Lisa MacClellan
4 years ago
Initially, my headlight was not installed correctly and I was not able to get back there to have it adjusted for some time but when I did go back they adjusted it quickly with no questions asked. I would highly recommend St John s Autobody. They stand by their work.

  Uwe Heine
3 years ago
Took my dad's car in for some work. It's still in progress so can't comment on how it will look but I was impressed with their thoroughness and communication on the work they will do. I expect we'll be happy with the results!