Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Debra Parsons
2 months ago
Nick and Hector are Wonderful and Helpful. Even in the chaos that sometimes comes with Serving Customers, Nick and the Service team are Very Knowledgeable and will do everything they can to treat You with Respect and Provide the Service You need. The waiting area is roomy and peaceful. Thank You for taking Your Time to Read my Review Have a Great Day

  llllllPHOENIXllllll
2 months ago
Very friendly advisor, but guys who did the oil change job did not attach protection properly, so i had to visit another service after 50 miles when i noticed that. Please check everything when you receive the car from this service

  Truth Teller
a year ago
Still ridiculous tactics at Nissan. We came in for a simple tire replacement. They delayed for nearly two hours so they could pitch me on selling them my car. It was a simple tire replacement and we should have already been out the door. This took me back 15 years to an even worse scenario where they held me hostage for more than four hours so they could pitch me and have their manager call me to again chase me to do a trade in. At that time I vowed never to be a customer again and only did to give my son the car he wanted. Congratulations Nissan you just lost our entire family as future customers. Stop the tactics and be respectful of our valuable time.

  Talon Berry
5 months ago
Rude and disrespectful manager, decided to have a snippy attitude with me. Very much so did not appreciate it.

  Kathleen Clark
a year ago
My advisor was friendly. My car was done quickly. But, no water. So had to use water fountain. Those aren't good for us still. Too many illnesses. Please get free water back. Thank you.

  Erik Bradman
2 months ago
Unfortunately was Changed oil but rotation, they forgot to do

  Don Patterson
2 years ago
My needs were few, and they made things 'quick and easy' on a Saturday.Very clean waiting area with some enjoyable snacks and coffee/water.Easy to recommend this dealership service department.(Way Way Way better than Universal Nissan)

  Rosario R. RN
a year ago
Great experience at Reed's Service Center ! Service advisor Kurt Kovaleski took care of my auto needs quickly & efficiently ! Excellent, very professional and friendly customer service ! Would highly recommend this service center to my family & friends ! Thank you Kurt !Services: Auto engine diagnostic, Auto engine tuningServices: Auto engine diagnostic, Auto engine tuning

  Josue Louis
3 years ago
It is a cool place. When ever you go for service they are ready to offer you another car.Becareful with your credit guys. Stay with your plans. I like the waiting room. I always enjoy the free coffee.

  angela harris
a year ago
My experience was terrible I took my car in to get diagnosed they kept my car for 3 hours and told me that they found this and they found that. They took my car apart then they didn't have the part. They said they was going to call me in 2 days when the part came in. They never did they never took my car out to test drive to see what was wrong with it I hate the service this is a very unprofessional place and I want to report it to someone because this was an unfairly service for me

  Gator Nation
2 years ago
AWESOME Customer service! KURT***** Exceptional advisor in the Service Department! Exceeded all Expectations Professional also Courteous!Highly recommended, if your vehicle is being serviced . Go to Kurt!

  Nia D. Vine
10 months ago
Went in for an Oil Change...Everyone was polite and professional, almost made you forget the showroom is under construction

  Stania Paul
a year ago
They were pretty good on their estimate, and getting back with you if they are busy. I didn t get a chance to swing by yet but I will soon.

  E Velez
2 years ago
Took my girlfriends car to get taken care of before taking a drive up to Georgia. Made sure to tell them THREE times to check the spark plugs and timing belt and if they need to be switched out to switch them out. 2 weeks later we are 200 miles north of orlando and we have an engine misfire l, i pull it to a o'reileys in GA and they tell me spark plug & coil 1 are no good. I bought the pieces and spent 3 hours switching out all the spark plugs and coils, they looked horrible I have a feeling the folks at nissan who told me they checked everything and it was all fine had lied to me.

  William Dodson
a year ago
Organized. Efficient. Great service. We are snowbirds and needed quick service, they were there!

  Ameer Wazeralie
a year ago
dont trust they are a bunch of criminal switching your parts and create problems for your car they also lie about issues and charge you for it becareful

  CHARLES POWELL
2 years ago
Very dissatisfied. Explained to agent that there is a clicking sound and I needed to know what was causing it. Routine service check performed. When I asked about the cause of the clicking sound was told I needed to make another appointment because that department was booked up.

  Sarah Carlie
a year ago
Good prices on clothing, shoes, gifts, they have a little of everything and they don't charge department store prices! Great place to shop

  J.j Hassan
11 months ago
Excellent service excellent location excellent prices on parts highly recommended REED NISSAN

  Sondra Monroe
a year ago
No floor mats available. Had to order from out of town. The cost for 4mats, for a 2009 rogue was $175. Thats ridiculous.!!! Went down the street.

  Edwin Rodriguez
4 years ago
Called yesterday for an appt and seen today @ 7:30 am. Extremely happy with the service and will be back in a couple of weeks for further maintenance.

  dennis stefan
2 years ago
They were not able to fix ck engine light after spending over $1000. Do not use Reed or buy Nissan.

  Leah Letbetter
a year ago
Arthur the service tech was so polite and courteous. Great personality and customer service

  Robin Talbert
2 years ago
Kevin was pleasant to work with and made sure things were taken care of in a timely manner. Awesome service.

  Sherry Lewis
4 years ago
Love this place. I have gotten some great deal on my vehicles. It is always a pleasure to go there.

  Shirley Patterson
a year ago
My advisor, Jerry Cochran was patience with my many questions and advice. Thank you

  M j
3 years ago
Everything was Great, got my oil changed and ordered new tire.

  Eun Lee
2 years ago
Robin was very professional work.Awesome service.Thank you so much.

  Chantel Taylor
3 years ago
Fast and friendly as usual. Ive bought 3 cars from here and never had any issues.

  Marie dibari
a year ago
Oil change was quick and this is where I will always bring my car.