Luigie's Auto Service
4.7 (121)
616 W Michigan St, Orlando, FL 32805
(407) 401-9011
luigiesautoservice.com
Claimed
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Juan Candelario
3 months ago
Good experience w them, definitely recommend they don t mess around they fix my car a while back and im still happy w the service
Jackie Terrero
4 months ago
Dishonest, I went to this mechanic because my sister recommended him for brake repair he did for her, I needed transmission code P7043 I sent email requesting to fix issue of transmission not working well sent the code sensor, Mechanic sent someone to pick my car up they seemed all freindly but than after doing the diagnosis did not fix the part I asked for instead replaced the fuel tank pressure sensorHere is the code I sent from Autozoneauto code repair P0450 EVAP EMISSION SYS PRESSURE SENSOR SWITCH ( explained to him over the phone this was already done) he said the other mechanic did not change it, dont know who to believe but asked if he fixed the issue with car resistant going forward & the lady I called said yes, so I said ok if it fixes the issues fix it, than after he said oh we dont work with transmission need to take it somewhere else charged me $342.49,I asked him why he didnt explain that he is unable to fix transmission issue & he kept saying that he does only the fuel tank sensor repair but I need to diagnose again to a transmission specialist, seems there are simple communication issues since I am not a mechanic & wanted my transmission fix & diagnosed. P0743 TORQUE CONVERTOR CLUTCH SOLENOID CIRCUIT ELECTRICAL NO CODE, honestly I dont recommend this place HE IS NOT HONEST UPFRONT SAID HE CAN FIX TRANSMISSION ISSUE THAN TELLS ME I NEED TO TAKE IT TO TRANSMISSION SPECIALIST HE SHOULD HAVE TOLD ME UP FRONT SO MY CAR ISSUE OF RESISTANT GOING FORWARD OR JERKING WAS NEVER FIXED, HE SAID I NEEDED FUEL SENSOR REPLACEMENT Which was already done he showed me an old piece I will never know if he was telling the truth, but he did not fix what I asked him to fix the transmission issue.
Jason H
10 months ago
You need a good mechanic you can trust. I m not a car guy and I trust Luis and his team implicitly.This is the 3rd time I ve used them for 2 different cars and the prices are always as good as the quality.No surprises, explains things to me in plain English and I won t trust anyone else with my vehicles.Service: Engine repair
Online Marketing Shark
4 years ago
Fair and friendly auto repair service in Orlando. I would recommend these guys, I was traveling and they helped get me back on the road. The inside of the shop is really nice too and the owner is knowledgeable on foreign vehicles like mine! Thanks again!!
Mercedes Newman
a year ago
My check engine light came on and I was having AC car issues. I called Luigie Auto Service this afternoon since this place came to me as highly recommended. When I spoke to Luigie he was nice enough to hear my issues with my car and give me a guess of what could or may need to repair my car and a range amount of what it could cost. I then took my car in for the first time today and he knew it was me that spoke to him on the phone as soon as I walked in his shop. He greeted me with a warm smile. He was able to give me a free diagnosis and a very good price. I can tell he was very passionate and patient with finding me the best deal on the part to my car that needed to be replaced. He also gave me some pointers on how to care for my car moving forward so that I can avoid any further damages to my car. I can tell he wants to work with his customers! Once I am able to save the money I need to fix my car I m definitely choosing Luigie Auto Service to repair my car.Services: Auto engine diagnostic, A/C installation & repair
Dwaine Higgins
2 months ago
AC would not work, they diagnosed it and fixed it though the problem came back couple weeks later :(
Vincent Maldonado
a year ago
The mechanic that s owns the place was very helpful I went into the shop thinking I would need a new engine and was ready to spend 4K at least. The owner took a look at it and told me the truth, I just needed a new serpentine belt and it was done the same day.
junibus
a year ago
i have been a regular customer here for years. Luigi is understanding, helpful, professional, honest, fast and affordable. i would not take my car anywhere else and i choose to come here over my dealership. come here and you wont regret.
Nalini Narine
a year ago
Shocks and struts were replaced with shocks and struts that don't belong on the vehicle therefore the ride height sensors could not plug in which caused service stability track, service traction control, service abs, and a bunch of other lights etc. If you didn't have the part, you shouldn't have installed false parts into the car. You should have just let me know. I wish you left me with the old parts. The car lost control. This is such a miserable problem. All this time, I was thinking it was the abs computer but it was not. Spent so much money just to find out that I regret replacing my suspension.Service: Steering & suspension repair
Johnny Sarden
2 years ago
Wow! Is all I can say these guys are quick and honest. I have a 2008 jeep liberty and it was shaking pretty bad while in gear. Luigi figured it out in 5 minutes, no exaggeration. It's hard to find an honest mechanic now a days, Well look no further. Luigi's Auto Service is the place to go. I will never go to another mechanic again. They also go mobile and do detailing as well. It's a one stop shop.
Michael Leykum
3 years ago
Fast, Honest, Thorough, Well-priced, Does quality work-- what else can you possibly want from an auto mechanic? I went to Luigie's after experiencing issues stemming from being a bad car owner, and within hours I knew what was wrong and what needed to be done. The repair work was done wonderfully and priced exactly as quoted. The staff were great and made sure I felt informed the entire way through. Most importantly, there were never any surprises.10/10, would recommend
Shirls M
10 months ago
Thank you for helping my son on his vehicle.I will be coming back for another car for maintenance.Would recommend to anyone that needs a mechanic.
Ramboricua
7 months ago
Luigi is the best mechanic in Orlando I am trust him the only person in this life working in my cars.
Shwanna Mccree
6 years ago
Had excellent service in the beginning, but that quickly turned bad. I left my car for 2 days with no response as to what the problem was. I saw my car parked in the same spot for those 2 days and when I just stopped on my own to check he said it would take more time. I thought I had found a great mechanic who was going to be reliable! I'll keep looking!
Anne Victor
6 years ago
The first time my car broke down, the engine misfired, with broken valves and one compressor that was completely not working (no idea what that meant until then). I don't know much about cars but I could tell it was serious. Luigie's shop was recommended to me by a good friend and when I went there, the service was simply amazing. They made me feel reassured about the condition of my car, gave me options, a fare estimate, and an expedited services. When I was told by other places that my car would need at least one week to be fixed, Luigie's gave me back my car at a 100% within 3 days.In summary, I would recommend this place to anyone and everyone. Excellent service, friendly people, great prices and safe environment.
Fermin Baez
3 years ago
Knowledgeable, responsible, friendly and always willing to help. There is no other mechanic for me in this town. I've been counting on Luigie for years to keep my cars in check and he has never let me down. I would recommend him without a doubt.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Dina Salmon
2 years ago
I've taken my car in twice... They are always professional and timely with repairs. For a repair shop I found it very clean and being a woman I wasn't concerned with being treated differently- they explained everything and I thought they were very reasonable.
Justo Morales
a year ago
Great service always very attentive and best prices in town they always make sure you leave satisfied with their job. 100% Recommended.Service: BrakesService: Brakes
Jesse G
a year ago
I just called in to ask for a quote on a few expensive repairs I need and the lady who answered the phone says Not now, I m busy on the computer? I guess I will have to go to the dealer .. first impression of this place is their staff is terrible, the owner needs to teach them to treat customers better. I don t mind paying more at the dealer for better service.Services: Electrical, Auto brake repair, Auto maintenance
Nestor Velazquez
4 years ago
I ve been coming to Luigi for over 10years. Any time I have a problem with my car he is quick to fix whatever the problem is. He has never taken advantage of me or my family, and is always willing to work with you. Friendly service and experienced workers make coming here a breeze. I will be continuing to come here.
D.E. Brenner
6 years ago
Great place it was my 1st time there Today.Took my girlfriend's car there because she needed an oil change, brake pads were squealing and I had hooked up a code reader and seen a code about her 4th piston/cylinder.The oil change was $10 less than the place she normally takes it. The pads were fine, probably just dust getting into them. The diagnostics code wasn't bad, we went over it and he showed me how to troubleshoot it myself if need be.Luigi was a real nice guy I definitely recommend taking your car to his shop.
Brian Schermer-Crow
3 years ago
I highly recommend this shop. They were so friendly and helpful. We just moved here and this place will not be close to our new home, but it will be worth the drive if we ever need repair work done on our vehicles!Service: General repairs & maintenanceService: General repairs & maintenance
keyboard warrior
8 years ago
Not only did the guy quote me a super low price and beat everyone else to get the job but he also go me in and out the same day! Within an hour and I'm on my way with a new starter! Service with a smile! Very pleased with the service here and will definitely be back for any future repairs!
Chrystel Geno
4 years ago
if you had to pick any mechanic in orlando, i would advise you to avoid this one at all absolute costs. I had so much hope for this mechanic, they seemed friendly, reliable, trustworthy and were referred to me by my boyfriend. I had an issue with my Nissan which they fixed and three days later I couldn t drive the car for over 2 mins without it overheating. No problem, things happen. So I then called the mechanic to see when I could bring it in again and they said that that Saturday would work fine with them. I called on the Saturday we agreed on and had ordered the tow truck to head to the mechanic. The mechanic then informs me that he can t take the car in and he s closing for the day. Which is fine, I can wait another day. He then offers to park the car ACROSS the street where it could get impounded which was strange but still hopeful to get the problem fixed. At this point I declined and decided to set up another day. I show up another day to get the car fixed and they had successfully finally fixed it. This is where things go wrong... they spray my engine bay (where electrical components were) with a hose and water goes EVERYWHERE. The mechanic then says don t video tape me doing this ... um?? he then dries off what he can and provides me the car to take home. I then speak to the mechanic and asked if some of the parts could have been effected due to the chemical we put in the radiator and just asking for his general knowledge. He then got completely personal, said he was not going to charge me and then told me to never come back as if I had blamed him. To make matters worse, he then proceeded to tell my boyfriend to never return even though they had no problems between themselves prior. This is not how a business man should run. I then asked for a copy of my receipt and service transactions for what was done for the car for my personal records and he said he would not do so because he has to put that under his taxes.. please avoid this place and find someone who takes care of their customers and does things the right way.
Shawn Briel
7 years ago
This guy was awesome! My wife broke down far away from home in the early morning and Luigie got her taken care of as soon as AAA got our vehicle there. He pushed aside other vehicles that were not a rush to make room for her. She felt like this business really cares about the people that come in. Plus he was a lot cheaper than others in the area. A win-win for everyone as we will come back again for maintenance items. Thanks for taking care of my wife! Give him your car...not all your money! You'll be glad you came here!
Vicky Lowa
5 years ago
I highly recommend Luigie's auto service. I was going to another place for 5 years but seem like lately the place was pushing to replace than repair and on top of that OEM parts which are more expensive. I was told the part costs $320 plus $100 labor. It was not an essential part so I decided to delay it. I came across Luigie's while driving home from the other place. Stopped by and wanted to see what Luigie would charge. He found the same part for the same price BUT decided to help me find a used part. My car was 2014 so no used part available but ended up finding an aftermarket part for $120 online. The thing that really irritated me about the previous place was I was told there's no aftermarket part. Luigie did a simple internet search and found it.Secondly, Luigie offers auto detailing for less price than other places I have tried. My spouse was not happy with the last auto detailing place that I paid more for so I decided to go for the $90 Plus package which includes: hand wash and wax, wipe down of all interior (door jams, dash, leather seats, floors, etc. plus engine wash). My spouse was really happy with the detailing that Nelson did. Appointment is needed since the detailing takes 3 hours.Last, Luigie is an upfront and honest person who will do his best to save you money and still get the job done. He also does auto sales and provides service to go to the auto auction to help you find cars. I only buy pre-owned cars but not in need of one at this point. However, will definitely get Luigie to help when the need comes.For the record, I do not know Luigie or any of his associates before this encounter. However, honest mechanics are hard to find so I decided to write this review in that it may help someone in the future. I rarely write reviews unless it's a scam or exceptional service. In this case, it's the latter meaning exceptional service.
Jared Lowe
5 years ago
Luigies really took care of me! I came to them with prebought calipers and rotors and got my brakes replaced. Because of my limited knowledge I had got the wrong front rotors, and also needed another new caliper. Luigies worked with me, ordered the needed parts and had them delivered same day. Gave me advice and explained everything. They are very understanding and helpful, you can tell they are good people. Definitely my first choice when I need repairs in the future!
aly r
6 years ago
Luigi is honest, nice, and very humble. Anytime I call, he takes care of me right away! My pocket is taken advantage of anywhere else because I'm a female. Here he actually shows you the damage, not just tells.
Osprey 125
5 years ago
I had an excellent experience at Luigie's. They communicated with me promptly with all information. Great rates and service. Its great to have a fantastic mechanic.
Yana Belous
2 years ago
Amazing place !! The guy was very honest and nice . Super professional and clean . Changed my 2018 Infinity Q60 rear brakes. Very recommend