J & J Mechanic Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Jeff
2 months ago
We are new to the area and bought a used jeep that needed some work. Searching Google reviews, we found J & J Mechanic Shop. We took our jeep there, and Jason was able to quickly access the jeeps condition and what was required to get it back in good condition at a price that was affordable for us. He took the jeep right in, and we got it back in a few days. We are very happy to have met Jason and his wife and would highly recommend them and their shop to anyone who is needing some vehicle repairs at an affordable price and from someone who stands behind his work to make you satisfied. Thanks, Jason for your professional service.

  J.T. Brownell
a month ago
TL:DR - Overall very impressed and plan on coming here again if I have car troubles in the future!MY EXPERIENCE; I came to J&J to get a bad coolant/antifreeze leak fixed on my 2016 VW Jetta. I'd never been here before so I called them at around 4pm to ask if I could come in and get a diagnosis and/or repair. Idk if I NEEDED to call but they said yes they could see me before they close, so I drove over to them.When I got there I had a short wait, but then they did a pressure test on my antifreeze line to make sure it was indeed leakingThen they asked if I wanted a diagnosis which would be ~$170. I said yes, and ended up having to leave the car until the next day because it was so late, but they told me they'd give me a call tomorrow morning. The mechanics and office people I spoke with either spoke Spanish or both Spanish and English, and all of them were very kind, which I appreciate!The next morning, J&J called me letting me know I would need a new pump and thermostat for my car, and that my combined total for the diagnosis/parts/labor would be just under $1200. I said yes please fix it and they sent me an invoice that I was able to click on and pay via text (though they did have option to pay only half up front). I asked for an ETA on when my car would be ready, and they said before close of business that day. Then, sure enough that afternoon around ~3pm I got a call saying my car was ready. I got a ride there and picked it up, drove it home, and so far so good! I'm very impressed how professional, kind and efficient J&J was and that they got my car from leaking/overheating to good as new within 24hrs!One more thing: when I got my key back from them after they fixed my car, they let me know it'll need an oil change soon (I know for a fact this is correct since my car guzzles oil as of late, and it's been a few thousand miles since my.last change). And they also let me know my tire sensor had gone off, so either I had a faulty sensor or low air. Apparently they didn't check the air themselves, but I appreciate them letting me know the sensor went off since the light was not on on the dash, so I had no idea there was any issues.

  Josh Forbes
4 months ago
Came here a few weeks ago because my Nissan rogue has been having issues. Had the dealership charge me 500$ already to fix things that didn t even fix the actual issues I was having. The mechanics here spent 3 days troubleshooting my car, were honest and told me they couldn t figure out what was wrong with the car, and gave it back free of charge. Every other place I ve gone to would have charged me over 100$ just to diagnose something that may not even be correct. Their honesty has earned my business and I will be going there for all my maintenance in the future.

  Mervyn Samuels
4 months ago
Jasson has been honest with me from the beginning. Yes, it did take a bit longer than originally quoted, BUT, they were extremely thorough and meticulous with their work. They also followed through and checked back with me to make sure all was well. What a great group of guys.

  Sunset Stripes
4 weeks ago
From out of town, they fit me in on short notice and were able to diagnosis my issue after I've tried all other solutions. Great shop!

  Alaen Hern�ndez
8 months ago
My first experience, which was great . Took my weekend jeep to fix. They rebuilt my engine for $4700 and was great until the 3rd month, as there was a major engine failure. After almost attempting to push that there was no warranty. They rebuilt my engine and even though it was under warranty it took 7 months and $790 additional dollars. Vehicle was returned with a lot of missing screws. Fuel rail was loose , missing transmission dustcover missing , timing was off, and O2 sensors were mixed up. I took it back for him to fix this and failed to do so. After asking about my transmission, dust plate, which they lost. The one he showed me that allegedly was mine, NOT, it was for a different transmission type. I realized that either he had no clue or did not care about the needs of a customer. Therefore I took my vehicle to a different mechanic, which cost me over $1000 to correct half of his wrongdoings. I am extremely disappointed, and honestly don t understand why there s people like that in the world. However, I m a strong believer in karma, GOOD LUCK !!!! I would like to add to the owners comments. The jeep fixing was paid in full. After the second time that the engine broke, you did lend me a vehicle for one day as I refuse to continue to use it as I do not like for no one to help me. I do pay for everything and for the truck you sold me, how would you feel if you $5000 and you still have a problem and the owner does not call you back to fix it or fix it correctly. Because there was not even a phone call to correct the issue. He gave me a runaround to bring it, but did not follow up. I am not ungrateful, I just got the short end of the stick.

  Kenny Brock
10 months ago
This mechanic shop has been beyond perfection for me.. They are honest work hard, and continuously go above and beyond for their customers.. My 2008 Ford escape needed some dyer care with several things! They always made room, I never felt over charged, and my car comes back fixed everytime!! I want to thank Mr Jasson and his staff for being a blessing in hard times! I would recommend this shop to anyone and everyone I meet. I don t trust any other company with my car!Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine tuning, Engine repair, Auto A/C replacement, Brakes, A/C installation & repair, Brake service & repair, Auto maintenance, Oil change

  Virginia Barron
a year ago
I was from out of town and found myself having to look for a shop due to some unexpected car trouble. I can not say enough amazing things about this shop and the staff. If I could give it 100 stars, I would! This is a top notch place. I ended up having a bunch of car trouble and had to go to them twice in one week (different issues. This was not their fault). Jason the manager was a dream to interact with. The person who answered the phone was also a dream. I wish I would have gotten her name. They went above and beyond to help me and provide me service. I wish I had a shop like this back home because they would have my business for life! They proved to be competent and trust worthy (which is so refreshing in a business that typically tries to gauge you for as much as they can). While I hope to never need their services again, they would be the first person I called if I found myself in that situation again while traveling in Orlando. Do not hesitate for even a second to bring your car to them.

  Eugene Rodriguez
a year ago
Been there twice for an oil change and couldn't be happier. Their costumer service is top notch, last week I was there and the owner noticed a little escape on my exhaust and a missing nut, which he called me to go and take a look at it and then fixed with no additional cost. I will keep taking my car there.They even gave me a donut while I waited for my car top be ready! Service: Oil change

  Jody Tierney
a year ago
Can't say enough good things about the amazing customer service! Jason and Caroline are both wonderful and truly put their customers first. That in itself is enough to make someone keep coming back, but they also do great work. They are thorough and make sure your car is safe. They go above and beyond. This was my first time bringing my car to them, but it won't be the last. They will get my business every time I need anything done to my car.

  An Do
a year ago
It s very hard to find an honest mechanic. Jasson fixed my car and got it back to tip top shape. He provided a reasonable quote, and he didn t try to sell me anything extra. The service was quick and very professional. I highly recommend taking your car here for service!

  Kristi Fudge
a year ago
They did an amazing job. Fair price and were very nice. They got me in very quickly and it didn't take long for them to fix my break hose. Great job. Keep up the work and I would 100% recommend this place. Service: Brake service & repairService: Brake service & repair

  Shawn Solomon
a year ago
Brought in my car because it was sputtering when driving. They were able to quickly diagnose that I had a bad cylinder coil and intake hose. They didn't try to upsell me on anything, but instead made recommendations on additional services that I could take advantage of while they performed the required work. They fixed the coil and hose and installed new spark plugs, without charging additional labor for the spark plugs, and it was all done by the next morning. Highly recommended.Services: Auto engine tuning, Engine repair

  Scott Moreland
11 months ago
Will never use them again. Granddaughter took her car in with engine light on. They replaced some items for around $350 and gave the car back with engine light still on. Told her to bring it back in a week for the light issue. Never said why the light was on. Two days later the engine literally blows up and strands her on the highway. Had the car towed back to them for estimate. Would not return phone calls or emails. Finally sent a message stating to authorize $5,000 to replace engine before they would talk to us. Had the car towed to another shop for estimate and repair. They stated some of the initial work don t by J & J was not preformed. Total rip off in our experience.Service: Auto maintenance

  Fahad Muhammad
8 months ago
I recommend this business! I went in for a brake fluid change and they were quick and honest. Prices were good as well. 100% recommend for anyone!

  Tony Farias
a year ago
Very Honest people. Especially if you're a lady and not sure where you take vehicle because you're afraid dealerships might take advantage of you, please try J&J Mechanic. You will not be disappointed. Jasson and Carilyn will not only get it done at a fair price but they'll educate you as well so you know what's going on.

  Liz Pendergrass
a year ago
Had an amazing experience at J&J today! Visiting Orlando for a Volleyball Tournament when we blew two serpentine belts on our 1999 Toyota Sienna. Found J&J by Google search. They were first to answer the phone. Carilyn was so helpful! When we arrived our battery was almost dead. They checked it out, ordered the parts, said should be done in approximately 2 hours. Done in under an hour and did not charge an arm and a leg! I can assure you this family owned business operates with integrity! If I lived in Orlando I would go nowhere else.

  Kaylee Allegretti
7 years ago
I'm from NY and am very used to excellent customer service, so when I say I've had horrible experiences with mechanics since I've been down here, I don't say this lightly. Being that I'm a young female, most mechanics can take advantage of that and think I don't know much about cars. Whether it was way over priced, or the job was not done right I've had a struggle with finding shops in the Orlando area. A friend of mine referred me to J&J and from the time I called, to the time I physically left the shop I was more than pleased with every aspect. The owner and his wife are the most honest, genuine, and humble people I have ever met. The owner personally worked on my car for me. The price was something I could afford and he made sure of it. He went out of his way to do a part for me that he knew I couldn't afford. I went for my front brakes and rotors at another shop and they had me sit there for 4 hours and charged me double. He did it in half the time and half the price. I highly suggest coming to them for any kind of work. I'm happy to say I found a shop that I feel comfortable with now living in Orlando. Thank you guys so much!

  Shannon Breakey
3 years ago
I cannot stress enough how amazing my experience was here! I had my car stall out and break down in the middle of my work week. I called Jason at J&J early the next morning to get approval to have the tow truck take my car there. I was unable to accompany my car or meet Jason in person. I was extremely nervous because all I could go off of were online reviews. I had previously been lied to multiple times by other companies and was tired of not being able to trust people with my car. Jason was so kind, respectful, and awesome to work with. He checked the issues I described and didn t give me a list of unrelated things to fix. He quickly emailed me an itemized list of each part and service fee so there were no hidden costs, and helped me figure out an online payment option since I still had no ride to come in. He was super busy and yet worked extra hard to get my car to me before noon the next day! Then when I told him I was struggling to find a ride to pick up my car, he offered to come pick me up himself. When he showed me the car, I was shocked! He went out of his way to clean up the sun fading on my headlights, power wash and clean everything under my hood, and checked multiple other things for free just to make sure I would be ok...and all of this free of charge. I had never met him previously and had never been to this place and was shocked to tears how amazing the customer service went above and beyond for a new client who is a complete stranger! It is rare these days to find someone who enjoys his job, does it well, treats you with respect, and treats you like family. I will be coming here from now on. As a woman, I felt safe, cared for, and respected. Honestly can not recommend this place enough!!!

  Soap Zuds
a year ago
I had my brakes and rotors changed back in December 2022. They did a great job, and the price was very reasonable. Also very friendly and kind people.

  Kathy Johnson
2 years ago
Great service! The car had a few unusual noises and vibration as well as a fluid leak. Jasson diagnosed both problems and completed the work in a timely manner. Prices are reasonable. Jasson was very honest about the repairs. I had just stopped in without an appointment and Jasson was able to fit my repairs into the schedule. I will return to this shop for service.Service: Oil change

  Kyle Dugan
3 years ago
Can t recommend this place enough! Quick turnaround and high quality service. The manager Jasson is a great man of very high integrity. He and his staff take the time to be thorough and informative. Auto repair can be unavoidably expensive (wherever you go) but with J and J Mechanic shop, the customer has a better understanding of what they are actually paying for and can leave with peace of mind knowing a concise, proactive approach was taken to the the repair. 5/5!

  H�ctor Gonz�lez
a year ago
The best mechanic in town. Took my vehicles in for repair and without hesitation they took my vehicle in and had it back quickly. The price was also very reasonable. Thanks J&J. Will be bringing my vehicles back for any repairs.

  Patricia Harker
a year ago
I felt comfortable and respected it. I am a female and always feel I may be taken advantage of. They were kind, explain what they were doing and were quick and efficient. No high pressure attempts to up sell me. I will be back and recommend them to my friends.Service: Auto maintenanceService: Auto maintenance

  D H
7 years ago
I brought a used car I was interested in buying for a safety inspection and Jason was a great help. He was thorough, professional, and took the time to show me the issues he saw. It's rare to find a mechanic that is as honest and communicates like Jason. He saved me from buying a car that needed a lot of work. I would be glad to do business with him again.

  Ramon Mendoza
3 years ago
Thank you Jason! Got my 2019 Jeep new wheels and lifted. And Jason was very informative with the process.

  Nigel Leitzell
5 years ago
I recently moved to Orlando and didn't know of any decent mechanics in the area. Took a chance on this one and ended up with a great experience. Visited to have both front sway bar links replaced and they were done in under an hour at a very reasonable price. Would highly recommend visiting for your car repairs done the same way any other shop would do it, at a fraction of the price.

  Natalie D.
5 years ago
Excellent service! Jason was great at explaining what had to be done and was upfront with prices. I needed to change my engine and it was done faster than I expected. As of now my car is running smooth and perfect! I have found myself my new mechanic! Thank you for helping me!

  Jim Young
4 years ago
I just took a car here to have it inspected before purchase, Jason seemed very knowledgeable and incredibly thorough. He walked me through all the things to look for and pointed out a few things that weren't very obvious.Seems like a pretty stand-up guy, unlike the dealership trying to sell me the car.

  cl cl
6 years ago
Jason is nice and genuine to help. I locked my key in the car, he even helped to open the car before AAA people arrives.Fair price and quality job. Highly Recommended.