AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  julio gonzalez
3 days ago
This is an urgent call to the owner of this business, I have tried to buy here several times and they leave me waiting or apparently they don't want to sell to me, we are a dealer and we buy quite a bit monthly, lack of courtesy and education, I assume that the owner will read This and he will try to contact me and fix things, because the last time I went in person that office looks like a hair salon, they leave people waiting and serve them whenever they want.NO RECOMIENDO ESTE LOCAL JAM�S

  Lifewithjayy
5 months ago
I recently had the pleasure of visiting AutoZone and interacting with one of their exceptional employees. I must say, I was thoroughly impressed with the level of knowledge and assistance provided by Howard.From the moment I walked through the doors, Howard greeted me with a warm and friendly smile. They took the time to listen attentively to my car troubles and offered insightful advice on the best products and solutions to address the issue.What truly stood out was Howard s 's expertise. They demonstrated an impressive understanding of automotive parts and were able to provide clear explanations, making it easy for me to make an informed decision. Their patience and willingness to answer all my questions were truly commendable.In addition to their expertise, Howard displayed exceptional customer service skills. They went above and beyond to ensure that I had a positive experience, even offering to check the availability of the parts I needed and providing me with helpful tips for future maintenance.Overall, my experience with Howard at AutoZone was outstanding. Their professionalism, knowledge, and friendly demeanor made my visit enjoyable and stress-free. I highly recommend seeking out Howard for any automotive needs. Thank you, AutoZone, for having such dedicated and knowledgeable employees like Howard

  Rafai Elmtioui
3 weeks ago
Hector Cruz was amazingVery responsive , did not hesitate to help me with the issue and made great recommendations.Company should reward such great customer service .

  Meybis Martin
5 months ago
Excellent service!!! Special thanks to Hector Cruz who helped me promptly and effectively. I drove in thinking I had a big issue, and Hector not only help me solve it, but also made sure everything was functioning properly. Above and beyond service; Much appreciated!!!

  Crystal Jackson
4 months ago
Shout out to Z for all of her help!! My check engine light came on and she quickly took care of my free service check. When she found out that the part I needed was out of stock, she reached out to another store right away and located what I needed. Thank you so much Z for your pleasant personality and great customer service!!

  Tywana Smith
3 weeks ago
It was a very good visit I got all the information I needed I just did not get the young lady's name that helped me thank you very much you were very helpful and knowledgeable

  Nikki Sullivan
5 months ago
This place is so helpful and even provided us with a funnel and paper towel to check our power steering fluid level. They also let us use the bathroom which was very much appreciated! Great, helpful service!

  Carla Phangyou
7 months ago
Called on the phone and asked if I bought a battery from them would they be able to install it. Which I was told yes. Bought the battery as in store pick up. Got there then was told no / they don t install batteries paid online? employee spoke to his manager then attempted to install the battery.Used inappropriate language while trying to unhook my old battery. 2 minutes later, basically told me he could not do it and went back inside. The entire interaction was extremely unprofessional. Especially considering how much I paid for the battery.. if I knew they could not install it, I would have went somewhere else .

  Anna Artiles
7 months ago
Thank you Andres Assistant Store Manager of the AutoZone in East Colonial. He provided quick service. He was very kind and extremely helpful, amazing customer service it was very easy to explain our situation and he was more than happy to help. He resolved our issue in les than 5 minutes.THANK YOU VERY MUCH!

  Johnny Benjamin
a month ago
I WAS GIVEN EXCEPTIONAL SERVICE BY MR. PASCUAL MICHAELANGELO AT AUTOZONE STORE#2405 1709 S ORG BLSM ORLANDO FLORIDA!!!!!

  Javier Lara
10 months ago
Great customer service from buying the battery, to disposing my old one and some extra Oil, to helping install the battery properly. Hector did a great job handling my very difficult battery and terminals. Knew what he was doing and did everything with precision. Was in and out within 10-15mins.

  Michael Hampton
3 months ago
Worked with the parts manager davin and he went out of his way to make sure I had the parts needed to complete the job

  Wilmarie V.
6 months ago
Great service. Store manager Hector was very pleasant and helped with everything I needed. PleaseVisit this auto zone this location is great.

  patrick taylor
a year ago
Went in for a refund and Mike went above and beyond to help. When I didn t think I would receive the refund due to an error on the store s part, Mike made it happen with professionalism, kindness and respect. I would give ten stars if I could Mike is an all around great guy and very thorough!Thank you very much

  Angel Love
5 months ago
Got hit on by a bug and he was too pushy. He didn t even pay attention to what he gave me .

  Cindy S
4 months ago
They'll take advantage of a women, Try to get you to spend for something you don't need .

  Syovata Mulli
a year ago
Stopped by this location for a quick battery change and the managers were super helpful and friendly. They were patient and did the best to get my battery out which was a bit of a struggle. They succeeded, checked my alternator and gave me sound advice. Super happy I stopped here!

  Nicholas Vargas
9 months ago
Juvanile and Helena did such a good job helping me that I will definitely be going out of my way to get my car parts at this particular autozone. I ve never had such a human to human interaction with any autozone worker before and they truly made me feel like a family member at their autozone. I hope these guys get the recognition they deserve and nothing less.

  alakranzita galarza
2 weeks ago
Any time we go we get immediate assistance

  Pauline Foster
6 days ago
Clean place know what they doing

  alberto tejera
a year ago
Absolutely terrible service. Hector was really bad at managing employees. The organization was so bad that they could not handle a $6 exchange for 10-20 minutes without upsetting the customer and losing a customer for life. Advanced sucks to though, so at least there s that.Charged me more for a battery than promised and didNOTHING to satisfy the customer. These guys don t know what they are doing.

  Tana Ruda
2 years ago
My car battery went out unexpectedly after work and had to get a jump start and needed a battery ASAP at 8pm on a Saturday. Excellent service I was able to get a new battery and they installed it to assure that I made it home safety.Definitely recommend! They care

  Paul Rockz
a year ago
The guy pretented to charge my battery then told me it wouldn't hold a charge and i need to buy a new one. Then proceeds to charge me a core charge and taking my old battery. I wish would got his name tall white guy about 6' 3' with a little belly where's a hat and glasses

  Natasha Whitted
a year ago
Great service from Hector at the Orlando store on 1709 S Orange Blossom Trl. He for helped me find the battery I needed in an emergency and installed it quickly. Thank you Hector for you help and Terri f me back on the road efficiently!

  Stas Stas Sever
5 years ago
Came in, there are two people standing and doing nothing but yet they can t help because they are on a commercial side.... I have never heard that before.... will never be back at this store...

  Alex Samoilo (Hello Archer)
11 months ago
Lacking any knowledge of the products they have. I had to go in the back and point out the hose I needed they had 70 feet of the sales person had no idea what 1/2 inch radiator hose was and when ask for clamps to fit it gave me 1 1/2 clamps. I would call that a lack of knowledge about what you sell.

  Rolanda Edouard
2 years ago
Montel was a big help with finding my order. I had called at 5 to place my order and the team that was supposed to fulfill it had dropped the ball. Montel reassured me and made everything so easy. The customer service was 10/10

  Vicky B
a year ago
Don't trust them. I brought my car battery to be charged. When I went to pick up they couldn't find my battery and told me the battery was fine. I spent a lot of money replacing other parts. At the end the battery is damaged.

  C _Andrews
a year ago
I came in today not knowing exactly what was going on with my car. Micheal P was so helpful!! Everyone in the store was friendly and knowledgeable. Thank youWhite Ford Fusion ECO BOOST lol

  Armando Negron
a year ago
Me. Montel it s a best attendance I saw. He is friendly and nice guy. Help us a lot and resolve all my problems, every time with the great smile. Thanks you.