Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jay R.
7 months ago
The guy that runs this store (manager) he s been working at Advanced Auto for very long time but I think it s time for him to get a different career this manager has no customer service Very rude. wants to argue with the customer, certified mechanic. So, if you having a bad day, this Manager just makes things even better. Now I know why they have a Auto Zone and O Reillys. Next door. Im already having a bad day for Manager to be telling me that we Indians. I don t know if that s customer service or Not. this manager has a lot of mouth.I purchased the battery on Friday because the one I had was over three years old. I drove the vehicle all weekend with the new battery. I went to work on Monday then on Tuesday the car didn t wanna turn on. I told the manager that I m stranded and that s when he said that he doesn t care that we are Indians. so I had to wait 45 minutes for them to charge the battery. It turned out to be a bad battery.

  levi stingray
a month ago
The place smelt soo bad of old rancid ashtray butts i had to cover my face until i left. No way is this from 1 person occasionally for 10 yrs. Im talking 5+people chain smoking since the place opened & years of stomping butts on the floor. This place needs a visit from FL Health Department STAT. Also, fluent in english & spanish but could barely understand a word from whoever answered the phone.

  mike alexander
3 months ago
You buy a battery from one of their stores and they literally have to call each and every store to try and find the receipt. Jorge didn't want to do anything about it I guess it's the customers responsibility to remember what store they bought it from.

  Nathan Snider
3 years ago
Very helpful i ordered online picked up at the store they put them on my car and was super polite.

  Kevin Bolton
8 months ago
Great sales help from Adrian, super knowledgeable and helpful staff member. Would return just for his help. Thanks Adrian!

  Ramon Feliciano Jr
3 years ago
They always are well stocked, but there customer service skills are lacking drastically. No one says hi or if there's two counter person's they don't bother to cash out the customer quickly. One was busy the the other one just disappeared in the back.

  Mark H
a year ago
Staff is friendly and helpful. Manager is a bum who couldn't care less. Don't bother him, he's napping

  Anthony Razzano
a year ago
They're always five-star the employees help you so much you're the best

  Myrna (Luzzi)
3 years ago
The people were great especially Mark the manager. Even though they couldn't replace my battery he refer me to someone that could and treated me with respect and very courteous. Thank you!

  David Walton
3 years ago
We had a flat tire and Mark turned our frown upside down! He helped us in such a fast and efficient way. Thank you for making a difficult situation so much easier!!!

  Jor-El Pizarro
2 years ago
The staff is great and helpful my only issue is when I go the never have the oil I need with the combo but always work something out

  Tim Tuohey
a year ago
See Joanne, Jay, or any counter tech for all for vehicle needs. Now able to order any viscosities of Amsoil Synthetic lubricants.

  William Rivera
3 years ago
Very friendly but the store has display say wear mask to protect ours customers and they not enforcing that not feel safe with one guy coughing inside

  Stephanie Morgan
5 years ago
Helpful staff hooked me up with tail lights after officer Palmer pulled me over. Don t wait until you get pulled. It s Very easy to shwoop in and get what you need; affordable

  Test_User 0023
5 years ago
I can't remember going into an advance and being disappointed. Service is always ok and everything is usually handled efficiently. Everytime I need something I can trust that they will have it for me. This is my trusted location whenever I need something in a hurry.

  Bennie Benedetto
a year ago
I haven't had a bad experience here since I started using them at this location 2 years ago.

  Tim Houser
3 years ago
Had to stand in the rain waiting on loaner truck as they claim customers are not allowed in building due to covid regulations. Then finally got the truck and it was leaking power steering fluid all over and could not even turn the wheel without getting a hernia. What a sorry excuse for a buissness.

  Jojo Rodriguez
6 years ago
This has to be the worst customer service on the planet. I was greeted by a racist man named Juan. He claimed to be the manager. Because of the appearance I had he was rude. Could not believe this and I will continue to post negatively about them

  Jose Reyes
5 years ago
Helpful staff all the guys do a amazing job except for this guy called Rick he must be racist no question. Other than that great customer service

  James B
2 years ago
Came in with my part numbers written down and ready to go. Took about 10 minutes to get everything picked and I was out the door in under 20 minutes. Very happy.

  R. D.
5 years ago
Online Prices differ from store prices. Went to buy some windshield wipers, they were $4 more per wiper in the store. Ordered online while in the store to ger the better price.

  Angel Cabiya
2 years ago
I had an urgent matter with struds for my car. Virginia was so helpful, I want mention that that type of service is hard to find this days. Thanks Virginia

  Jason Power
3 years ago
Always great service! Only place I go for parts in town. Thanks Mark for your help!

  Wendell Wilkins
7 years ago
Staff was very helpful and the store was clean. However, the parking lot is small and troublesome to maneuver as it is also a drive for the neighboring McDonalds.

  Stephanie Hodson Lerret
6 years ago
Went in to find a part that I knew nothing about and was greeted and helped happily by Brandon! Thanks for your help, I will certainly go there again!

  Nathan Maurer
6 years ago
They know what they are talking about. And if they can't answer it...they will get someone that can. Very competitive prices as well.

  Mike Selburg
2 years ago
Great service and very helpful finding everything I needed

  Samuel Dudley
3 years ago
Excellent customer service. I really like this store.

  Dallas Twiford
5 years ago
Walked in and asked for a product, was pointed in the general direction vs next door at Autozone, the employee walked me to the section and discussed my options.

  Kip Ellenburg
2 years ago
Good serviceIf they don't have it they will order it