Action Auto Recycling, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Crystal M
3 months ago
Terrible place. I ordered a part for my car and days later called about that part as I received no new updates only to learn they lost said part.

  Brett Royal
a year ago
Great Company! Terry and the crew at Action Auto are awesome! Professional, timely, affordable and always excellent customer service. It s where I get all my car part needs. Highly recommend to check them out!

  brandon armstrong
6 months ago
This is the BEST and most HONEST junkyard in town you don't ever see these words associated with junkyards but these people deserve it and your business

  Joseph Albano
a year ago
Recently visited Action Auto Recycling and was very impressed by the upstanding service I received from terry. He was extremely knowledgeable, helpful, and made the process very easy. I recommend you go check them out!

  Tradingodin 05 (tradingodin05)
a year ago
Their staff can be friendly until they are not, Once they flip that switch there some of the rudest people you will ever meet and call you almost everything they can think of. A place of business should never act this way, even if they are upset.

  Shannon Smith
2 years ago
Amazing service, affordable prices and wonderful staff! They are a great team who will help you find a part if they don't have it and do everything in their power to make your transaction as smooth as possible. They take great pride in their business (family owned is a plus!) and definitely show it. I recommend them over and over!!

  bader .s
8 months ago
Contacted them to know if they have a door window for my car, they said they do so I drove an hour and a half because I live in another city. I get there and it turns out they sold the window two days before.

  josh Paul
a year ago
Great company to work with made one phone call and it sealed the deal to get our company setup with them and Michelle was very fast in getting back to me on everything I needed for my clients. I would highly suggest to work with them to get you back up and running.

  Daniella Salvant
2 years ago
8-26-21 Just wanted to update my review because right is right and wrong is wrong. But Brooke( the owner's daughter called me after reading this review) apologized profusely and worked on getting the door I wanted delivery to me at no extra cost. The delivery driver was prompt and helpful . Thanks you for making this right. I will contact Brooke directly if I ever need anything.Total SCAMMMM. I ordered a door from them drove about an hour to pick it up just for it to be the wrong door. Prior to ordering I spoke to Michelle and explained which door I wanted based on their stock online . Prior to pickup I asked to see the door just to make sure. When the associate brought me out to the yard it was the wrong door . I then went back into the office just to get the run around that my door was no longer available. Luckily they did have one in west palm beach and would be able to have their delivery driver deliver it to me after picking up. I did ask for pictures so that I can verify that this door would work... this all happened on a Friday . They said they would call me with pictures of that door on Monday. Around 4 pm I called and spoke to Michelle who said she never received the the pictures from her West Palm Beach location but her driver would send them prior to delivery on Tuesday. On Tuesday afternoon she said the door had already been pickup and the driver was heading back to warehouse so she couldn't get pictures. On WEDNESDAY, I asked for pictures of the door. She says oh your door wasn't ready so they didn't pick it up. How do we go from its in the truck to now it was never picked up . MICHELLE then said the door was being picked up on THURSDAY,. Thursday afternoon I called around 4....side note ...every time I need an update I would have to call even though Michelle did say she would call me ... never happened. Back to Thursday afternoon... I called and she picks up the phone laughing saying hi Daniel...whoever that is .. I said my name and she apologized and just says im going to have to refund you your money... they hit your door with a forklift....like seriously come up with a better excuse. I have worked in sales for almost 10 years ...I know how this all goes. When I asked to speak to the owner she says they wont be back until Monday.....8/23/21.....I am filing a complainant with the BBB ... this is just terrible customer service overall!!!!!!

  Miguel Bonilla
a year ago
Always can get the parts I need. They have competitive pricing, and the staff is always helpful. They go above and beyond.

  Leroy Spells
a year ago
Everything I go in to action auto the girls michelle Brooke and Miranda are very helpful, and nice. The prices and great.

  autumn rizzo
4 years ago
new owners is by far the best place to go to. I d recommend going here before any other place. Great customer service. Ask for David he is great. In love with this place couldn t ask for a better place to go to

  Paul Trigones
2 years ago
OFFER WARRANTIES BUT DO NOT STAND UP TO THEM PURCHASED TRANSMISSION LAST YEAR IT FAILED ON DEC 9TH CALLED FOR REPLACEMENT THEY SHOWED UP BEFORE I HAD IT OUT I ASKED THEY COULD COME BACK IN 2 DAYS THE DRIVER CLEARLY SAW THE VEHICLE HERE , TRIED CALLING FOR DAYS KEPT GETTING SAME ANSWER WE WILL CALL YOU BACK THEN HOLIDAYS CAME AND WENT CALLED TO GET THE REPLACEMENT TRANSMISSION THEY TOLD ME IM OUT OF WARRANTY WOW THATS SHADY WORK OF THEM CAR HAS NEVER LEFT SHOP SINCE DEC 9TH OH YA WARRANTY EXPIRED DEC 23RD 2021 DO NOT TRUST THEM SHADY SHADY SHADY DON'T OFFER WARRANTY IF YOU ARE NOT GOING TO COVER IT

  d1mitrov
4 years ago
Brooke was super helpful and provided great customer service. Also gave me a good deal on the parts. Will be using them again in the future.

  Pattie Brown
2 years ago
Michelle and Brandy were so great! Very helpful. Will definitely use again and recommend.

  Tina Beining
a year ago
Great to order my engine from...knowledgeable and very proficient and I highly recommend doing business with Action Auto Recycling

  Guillermo Quintanilla
a year ago
Unprofessional people. They don't let you see parts before you pay them. Don't waste your time with these people

  David Shearer
4 years ago
Outstanding business to business customer service from Brooke. Soundwerk car audio in North Richland Hills Texas thanks Brooke and the entire action auto staff for helping us help our customers.

  Ryan O'Callaghan
2 years ago
Time I called there the woman cannot be bothered she would rather sit there play on her phone then help somebody out by selling them a part out of a vehicle she's she's very rude and would just like to scrap all the vehicles that they get in so she can sit up at the front and play on her phone instead of helping anybody else out

  Blake Thornton
a year ago
Great experience, will try and buy some more from these folks in the future.

  Ileana Ayala McGillivray Napoleoni
2 years ago
RIP off artist, sold wrong damage part and wont take It back. I'm taking them to court also reporting them to BBB.Buyer beware this BUISNESS isshady.

  Scott Eggett
11 months ago
Awful service owner yells and cries about everything he might need a diaper change :(

  HellHound Gaming Inc
5 years ago
Few years ago i bought a 2000 ford mustang for a good price and it is still running fine years later. Only just had to change the fuel pump and get new tires.

  Joe Strauss
2 years ago
Great bunch of people dedicated to helping you find and get what you need.

  dena ricket
7 years ago
These guys are great ... always have what i need and they give a military discount!

  Alvaro Leguizamon
a year ago
Nice service specially from Mirandah.Fast and at the right price.

  James Sharpe
4 years ago
New owners made all the difference. The employees are all very helpful now.

  Abie Stapleton
6 years ago
Place was no good talked to one employee there got a price on a used battery got there and got told something totally different there guy Derek at the desk has the worst attitude ever and don't care about Customer service I would never recommend anyone to go there

  Steve H
a year ago
Easy to deal with, fast replies to all my questions!

  Victory Auto Group LLC
a year ago
Great place, very reliable.