High Line Car Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Oscar Knock
9 months ago
If you are in search of a foreign car auto service mechanic that embodies honesty, reliability, and delivers excellent workmanship, look no further. Their honesty was evident as they provided transparent estimates and never pushed unnecessary repairs or services. What truly sets this mechanic apart is their commitment to excellent workmanship. The quality of their repairs and maintenance was impeccable. They possessed an in-depth understanding of foreign car models and exhibited great attention to detail in diagnosing and resolving issues. Whether it was a complex repair or routine maintenance, their work consistently exceeded my expectations and ensuring optimal performance. Their professional and knowledgeable staff provide transparent estimates and never push unnecessary repairs. They consistently deliver on time, displaying a deep understanding of foreign car models and meticulous attention to detail in their repairs. With a genuine commitment to customer satisfaction, they go above and beyond. Highly recommended for their outstanding service.

  Kevin
7 months ago
I was in the process of buying an an exotic car (BMW i8) and was worried about finding the right mechanic that could fix it if any issues came up. I was recommended Richard from High Line auto repair shop in Ocoee. Richard is an expert on everything BMW (he worked with BMW for over 20 years) and performed a thorough pre-purchase inspection for my i8. It was a delight working with him because he answered all of my questions in regards to keeping my car in tiptop condition and minimizing expenses in the future. Richard was able to counsel me on whether an extended warranty would be worth it or not, which is a big deal considering that repairs can be pretty expensive for this car. I am very happy to have found High Line and I ll be servicing my i8 here for all of its future needs.

  James Aloway
a year ago
These are great people with whom to do business. I've had two vehicles serviced by them (Mercedes & Audi) during the last 30 days. They completed both jobs within the time indicated with no surprises. I am pleased with both service jobs.On a side note, I thought I needed brake work on one of the cars. The service tech checked them out and as opposed to doing the brake job just to make a buck, they came back to me and told me there is still a lot of life on the pads & rotors and we should circle back on that job in a few months or so. The fact they didn't do the job just to generate revenue says a lot about their focus on service that is truly valuable to the customer.I strongly recommend these folks if you have a highline German automobile.

  Marty J
4 weeks ago
New Note: Drove by since I could not get through on the phone.They appear to be out of business.Note: New ownership here so time will tell.My first unexpected experience with the new group was fantastic!They took care of a repair to replace the battery in record time!I have had good experiences here. They strive to do a thorough diagnosis to fix the problem. I have had them servicing 2 cars for 3 years. Convenient and reliable work that is affordable. Thanks Nick!

  Cristina Arroyo
11 months ago
Honest mechanic and owner. Super friendly and personable employees. The front desk representative was so kind that she even gave me a hug before I left. They saved me 900 dollars!. Tires plus said I needed to replace my control arms, but all I needed was to rotate my tires. They put it up on the lift and test drove it before and after. Only charge me for their time. I will return and tell everyone I know.

  Steven Ballot
2 years ago
After using my local BMW dealer for 5 years, I decided it was time to try an alternative. I found High Line Inc. and am so glad I did. The first thing I did was an oil change. It was done in a fair amount of time and it cost me about $40 less than the dealer. I was so pleased that I then made an appointment to replace my front and rear brakes with a brake flush. I could not be any happier with the service provided. It saved me over $2000.00 that would have been charged extra at the dealer. I live 30 miles away from High Line Inc but will continue to use their services. They specialize in BMW and Mercedes Benz and they are a SAE Certified repair facility. Bravo to a job well done.Edit: I have now used High Line for a third time. This time it was for engine work. I could not be any happier with the service provided by Nick. He and his team provide top tier service every time. I will never go back to my local BMW service center ever again. He only uses BMW OEM parts for my car and his prices are less than half the cost of the BMW dealer service.Services: Engine repair, Brakes, Oil change

  Jeff Mihok
3 years ago
Excellent service. Very impressed with my first introduction to this team of Nick and Jr. Handled my service with professionalism, great value and no surprises. If you own a Bmw or Mercedes this is the place to go.Highly recommend. Thanks Nick/Jr. Great job!Services: Air & cabin filter replacement, General repairs & maintenance, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Battery, Oil change

  David Sackett
7 years ago
I have been taking my BMW E39 540i to these guys for several years and their service is exceptional. I had asked them to fix something and they were professional enough to tell me it was something else, rather than replacing what I had asked for and stating it also needed something else. Their pricing is always fair and they don't charge you for things you don't need. I will continue to take my cars there for a long time.

  John Almodovar
7 years ago
Great place to take your Mercedes Benz for service! I've been taking my E350 to them for 6 years and it's always been a pleasure. They are definitely cheaper than going to the dealer. They take the time to explain to you what work needs to be done and only make the repairs required.

  Ed P
8 years ago
If you are looking for a great local auto repair shop that specializes in German premium imports, then I definitely recommend this shop. Nick and Ricardo are both professionals that you can trust to get the job done at prices that don't gouge you like the dealership. I own a 2010 BMW 335d and they took care of the problem in a day's time. Good job, High Line. I'll be back...

  Ken Williams
8 years ago
Great place to take your BMW for service!I've been taking my Z4 here for 8 years and it's always been a pleasure.Pros:1.They only do the work that's needed!2.Only use factory parts.3. Prices are way better than the dealers.4. Great location.Cons;NONE!

  Lawson the Fox
3 years ago
I took my GL550 here on the recommendation of my mechanic who didn t work on what it needed. They called and told me the entire transfer case would have to be replaced for a tiny leak and the cost would be $3952. When I questioned it, I was told when you buy expensive toys, you have to pay for them. I had no problem except the work seemed extensive for such a small leak. After looking up other Mercedes mechanics I found Jerry s MB. I took it there without telling them I took it to High Line first. After 2nd opinion, they told me only the seal and one other part needed replacing for$1400. No problem. I knew it was going to be over $1000 when I first had it looked at. I don t know if it s because I was woman alone or what, but be careful with them ripping you off!!Service: Transmission

  Lee Shaw
2 years ago
Thankful for an excellent car repair shop! Honest, trustworthy and dependable!They did a great job on my shocks and struts. I would recommend them to anyone with a mercedes or any other vehicle.

  Jack Chen
3 years ago
This is my 2nd visit for annual checkup. Nick was very accommodating and worked on my E350 right away while I wait. Very reasonable charge for A7 service. Will definitely come back next year for more comprehensive services. Thanks, Nick!Service: General repairs & maintenanceService: General repairs & maintenance

  Willie Anderson
5 years ago
I have taken my wife's vehicle to Nick and his team for the past 3 years and I have found them to be reliable and trustworthy. Nick is very accommodating in scheduling times to have your vehicle serviced. I would highly recommend him to others.

  Drew Frahm
7 years ago
Nick and the guys are great. They know their stuff, very thorough with their inspections, fair prices and never charge you for stuff you don't need. If you have a luxury foreign car and don't want to pay ridiculous dealer service prices this is the place for you!

  OIM Original
2 years ago
If you truly appreciate finding a business you can trust, this is it. Highline Auto has been servicing my families cars for years. They are extremely friendly, competent, and don t gouge you for needed repairs! Do yourself a solid try Highline, you ll be glad you did.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Tom Savage
3 years ago
Terrible experience with these guys! Stay away from High Line Car Sales!! Not to mention that the owner is very arrogant! I brought in a Mercedes that needed the transmission computer reprogrammed because of a newly installed conductor plate. Since this part is new, it needed to be reprogrammed by a Mercedes shop that has a special programming software. I called them and they said to bring the car in and they would reprogram it. They ended up charging me $100 for a 1 hour diagnosis and then told me they could not reprogram the transmission computer because of some electrical issue? They also explained that it would be many hours to investigate the problem. I was very suspicious of what they explained to me so I drove the car 5 minutes down the road to a similar shop that works on Mercedes and explained to them what High Line told me. The guys working at this other shop were so nice and professional. They had the same software and reprogrammed my cars transmission computer in 5 minutes. I couldn t believe it! They did not even charge me a dime! In fact, I was so happy with these guys, I just referred 5 friends to this other shop. My car shifts like new again. I couldn t be happier . It s amazing to me that there are dishonest shops out there like High Line. They are terrible! Just absolutely terrible! There are many honest shops within 5 minutes of these guys that work on euro cars. Bottom line....stay away from High Line Auto Sales.

  Richard Skillman
8 years ago
My BMW is 10 years old and High Line keeps it running like a two year. Their attention to the smallest of detail and quick follow up to questions makes them the best in town. I like the personal service over a large dealership and I know my car is getting the best treatment possible.

  Mike Townley
7 years ago
If your looking for quality service, honest and friendly people then I suggest you go see the team at High Line Sales. I have been a customer since 2012 and have always been 100% satisfied with the quality of work and fair pricing. There attention to detail is awesome right down to the tire valve stem caps.

  Kelly McCully
5 years ago
We've been taking our Mercedes and BMW's here for years. We are always treated fairly and get great quality work done. Nick and Riccardo are wonderful to work with.

  Letiner
6 months ago
The technicians should really wear gloves or have some kind of disposable wheel/floor liners before dirtying up the interior of the car with oil and grease.

  ken gripka
7 years ago
i have brought my 1973 Mercedes to High Line Inc. for several years. They always provided honest, dependable service and repairs. They even crafted an air conditioning part for my Mercedes that was not available from any parts suppliers.

  Robert Mitchell
5 years ago
High Line Car Sales is reasonable and reliable. We have a 2006 S500 Mercedes and moving to a new city, it's hard finding a reasonable auto repair shop other than the dealership. I highly recommend High Lines Car Sales to anyone.

  S G
3 years ago
Nick and team were fantastic. They are honest and prices are at least 50% cheaper then servicing at the BMW dealership. Customer for life.Services: Brakes, Oil changeServices: Brakes, Oil change

  Bertin Marseille
8 years ago
This place is the best. Nick and Riccardo know what they are doing. I have a C240 Mercedes Benz that was giving me problems. They fixed it and now I'm back on the road again. Their price is better than any body in town.

  Tom Scott
2 years ago
Great, honest, efficient, repair shop. Nick and his team are very knowledgeable and treated me with professionalism and kindness. Thoroughly explained all of my options so that I could make an informed decision.Service: General repairs & maintenanceService: General repairs & maintenance

  John Jimerson
3 years ago
I have been using High Line for the past 5 years to service and maintain my BMW, the team is always courteous and professional and provide extremely reasonable pricing.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Jennifer Scheer
2 years ago
Thank you for taking care of my car. Were honest and reasonable with the fixes / rates. Will definitely return when/if needed and will recommend to anyone with a European car.Services: Engine repair, BatteryServices: Engine repair, Battery

  Albert Paglialunga
3 years ago
Was visiting from up North. Windshield wiper reservoir leaked. No fluid for the ~1,000 mile trip back. The technician diagnosed and repaired the problem very quickly. He was very friendly, knowledgeable and courteous.