Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Derik Harvey
5 months ago
One of the worst business s I ve seen.I asked for a quote on some things and I called 2 weeks later to hear about an update. They said they are working on a quote and will get back to me. I called again 2 weeks later. Nothing. I call 2 months later and they don t pick up. Crazy I m willing to pay money for them and their communication is far below awful. They do good work but just terrible to communicate with.
fltbone1
a year ago
We have used them to reupholster my mothers antique rocking chair, and just now to replace the upholstery and carpet in my F250 pickup. Great work on both occasions and for the truck, Terry and his crew went far beyond the expected to get it right. We highly recommend them to anyone needing work done.Services: Custom upholstery design, Upholstery installationServices: Custom upholstery design, Upholstery installation
Terry Hartsock
9 months ago
Sorry, my customer was unhappy with my pricing. But the increase was due to replacing The molded worn out foam on a 6ft by 8ft lounge cushion. Pic of old foam and pic of new product. Customer was rude and very aggressive.
A B
4 years ago
Highly recommend for any interior work needing to be done. Their products are quality and they do very good work. They were able to match my 6 year old interior almost perfect.
Cindy Samp
a year ago
As a widowed senior citizen looking for a reputable company to replace the top on my 2007 Mustang, I looked to our car club s website. Ocala Upholstery had a great review posted by a member in 2019. Although the shop is a 60-mile round trip for me, I thought why look anywhere else? Over several appointments across 6 months, I had them replaced my top, motor/pump and the hydraulics and spent over $3000. Although I had confidence in the technician (business owner) my biggest complaint was trying to communicate with him. My calls were not answered requiring me to leave voicemails and text msgs, which were not returned. This required me to drive to Ocala at least 3 times just to talk to him. It was during my mid-November visit that he discovered a leak in one of the cylinders he had installed in June 2022. He said he d order the new cylinder and call me when it came in. He was rude and made me feel like I was bothering him during a subsequent visit weeks later to find out when the replacement cylinder would be in. It s 2 � months later and I still have not heard from him. In trying to speed things up, I sent him a link to a comparable cylinder on eBay that was Made in America and available within a week. Although he said he d order it, after several weeks passing there still hasn't been any response to my inquiries of status. My top has been inoperable for months waiting for this warranty issue to be resolved.
Natan Hayes
4 months ago
They did a great job on our project, highly recommend!
Bobby Maxxum
9 months ago
DO NOT USE THIS BUSINESS. Horrible is all I can say. I dropped off a pool chair cushion on May 19th, was told $800 and two weeks to recover it. I called at 3 weeks and they hadn t even started on it. Went to their shop at 5 weeks and asked what is going on with the cushion and they still hadn t touched it. 6 weeks later went to pick it up and was told $1,431.00. He called me cheap because I wouldn t pay $600 dollars more than he told me.Service: Upholstery repair
Peter Klaus
2 years ago
They do good work. However, when I made the appointment I had to wait almost two months. Good for them being busy.I was quoted a price of $200 for the work to be done but when I picked up the car they said it was $275. They had nothing written down nor did I. It left me with a bad taste.So my advice is to be smarter than I was and get a quote in writing
stephen marien
2 years ago
Just picked up my 2006 mustang gt convertible.Had a new top installed and looks great. Couldn't be happier. Great fit, no rinkles . They took the time to explain proper care. As busy as they are it was still done on time.I'm getting some interior work done in a couple of months. Will definitely be using these guys.
Travis Boyer
10 months ago
I would give it. 10!!!! Josh was incredibly helpful, kind, & interested in us & our project. You couldn t ask for anything g better! He s a rock-star!
Marilyn Kopplin
2 years ago
I brought in a cushion that fits on a knee scooter that was not cushioned good only about 1 inch thick. I asked if they could make it about 4 inches thick and he said they could. I am extremely happy with their work! Very professional and I was happy with the reasonable price! I would highly recommend this company!Service: Custom upholstery designService: Custom upholstery design
Bob Gore
2 years ago
Terry knows his stuff. He repaired my old 38 Ford street rod seat at a reasonable cost. Nobody else was interested. Not speedy but worth the wait and like new.Thanks Terry Services: Classic car upholstery, Seat rebuilds, Antique restorationServices: Classic car upholstery, Seat rebuilds, Antique restoration
Naomi Minner
3 years ago
Very helpful company, prices are reasonable. Terry is great. They are always busy, but never act like you are an inconvenience or a bother. Quality of work is absolutely fantastic. I highly recommend this locally owned business.
Chuck Barnhart
a year ago
Very nice people. They made the canvas enclosure for my Streetrod. Very good quality.I wanted a couple of modifications and took my canvas in on Thursday.Anxious to get it back.
Ken Dethloff
4 years ago
I took the t-top from my boat in, to have the canvas replaced. I received prompt and professional service, at what I felt was a fair price. Great workmanship and a fast turn around time. No complaints here! Highly recommend. A++++
Baybay352
a year ago
Don't plan on a small project getting completed anytime soon. You will be left without any updates/information on what is going on. Other than that complaint the craftsmanship and work that was completed are beyond expectations for a reasonable price.Service: Seat rebuildsService: Seat rebuilds
Steve Jacobs
3 years ago
Drove fifty miles to get a quote. Said they would get back to me with pricing and availability. Called two days later and said they had not heard back from their supplier. Called two days after that and still no response back. I guess they have too much business, and aren't interested in mine. Will go elsewhere.
Taylor 0622
7 years ago
I initially went in for an estimate and I was impressed. Everyone there is extremely knowledgeable and experienced. They definitely know what they are doing. My seats were terrible and now they look amazing, better than new! I am extremely satisfied and will definitely be going back to complete some of my other projects. I definitely recommend Ocala Upholstery.
Sarah Yeager
7 years ago
I took my Mustang in for a new convertible top and I was thrilled with the results. The owner and staff were very friendly and the quality of work was excellent! I will definitely be using them in the future.
Guy Johnson
2 years ago
2006 Pony top re-done turned out great, no more leaks, good price, nice people! Will return soon to get other rag top fixed and interior restoration on 2006 GT
Teresa Diakos
a year ago
I want to Thank you so much! Very kind & professional!! Helped with visor work twice on Toyota Rav and reupolstered dining room chairs. You are such an asset to our community. Thank you!!!
Lew Barr
7 years ago
This was a very small job on an item that meant a lot to me. The work was nicely done and the cost ended up being lower than the quote. Thanks to Terry and whoever the craftsperson was who transformed a torn-up old chair to a piece to be proud of and enjoy using.
partytown2
6 years ago
I ordered a new Robbins top for my Miata. I brought my car in and had it installed. I was told it was a Robbins top. A few weeks later I questioned this and found out from Robbins that it wan't their canvas top. Without notifying me they had switched to another brand and charged me for a Robbins top.
Darrell Franchuk
7 years ago
Great place! We needed a cushion for our Mazda Miata so my wife could see out better when she is driving (the seats sit pretty low). We described what we were looking for and they made us just what we needed. Many thanks!
Karen Songdahl
4 years ago
Highly recommended Ocala Upholstery! Terry and crew did a 100% restoration on my 1980 Jeep CJ5. Not only interior and upholstery, but mechanical, electrical, everything!! Meticulous work!!! Thank you, thank you - love my new Roxy-Red!
Doris Arterburn
a year ago
Superior service. We took our 2005 GMC Sierr Dually in to have our interior roof redone. It looks like newService: Upholstery installationService: Upholstery installation
David Ulloa
9 years ago
Caring knowledgable staff that does an INCREDIBLE job. They are extremely detail oriented and customer satisfaction driven. They do awesome work on boats, antique cars and even horse blankets and I highly recommend them! :)
Paulette Klun
4 months ago
Called and they never called back.
Mark
a year ago
Had my headliner installed and they even cleaned the visors for me. Looks amazing! Thank you.
Linda Johnson
4 years ago
When I called Ocala upholstery I told them the and model and year of my car. They quoted me a price and a length of time to get it done. It took longer than they said and they charged me one-third higher than they quoted me.