Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe Dyke
4 months ago
I was in an accident and had to get my possessions out of my vehicle. It was taking me a while as I had to remove some adaptive driving equipment. Ian came out to check on me as he was becoming concerned about me (I am disabled), and ended up helping me clean out my car. Thanks much!
David nulook
9 months ago
Great facility. Good management: had an issue with picking up a vehicle. The manager handled it very well and helped everything go smoothly. Beyond happy and will continue buying from here. Thank you for outstanding customer service.
Tatais Beaut
a year ago
Bad customer service! They do not display a willingness to help. I felt like bother to them trying to get information. Did not feel comfortable at any point during my interaction. I had to probe for information, and that information was sometimes conflicting. Did not know that you can only view vehicles on Fridays or Mondays when they are in queue for auction/sale. Why post a vehicle on your website with a "future" sale date when interested buyers cannot even view it on site (at least that's what I was told by customer service). I will not be going there again! SMH
Bryan
2 years ago
One star is overrated, this place appears to be incompetent. Office personnel are friendly but trying to get your vehicle picked up by them after they made the date was an absolute nightmare. After hours of waiting to have my vehicle removed I called them to here that it was going to be another 5 days or more. Ended up driving 70 miles to deliver the vehicle to them. A simple phone call to reschedule or offer the idea that you could deliver the vehicle yourself would be more professional. Then after surrendering my vehicle I sent them my title by certified mail and after not hearing from them for days I called to only find out that they lost my title. Cost me $50+ and a 58 mile round trip to send them a POA and odometer statement so I could get paid for my totaled vehicle. Be prepared if you find yourself having to deal with this incompetent business.
Humberto Toledo
a year ago
Worse costumer service you can get anywhere. Drove 6hours to pick a check and they couldn't give me the check because the staff at Ocala branch did not update the system that the title was turn in after been handed to them 3 business days in advance to pick check. Take your business to another branch!!!
YASMANY CONSUEGRA
5 months ago
Very good attention despite not knowing English, thank you
Jon Leader
a year ago
They lost the keys to a vehicle they got two sets for. Did more damage to a vehicle then when it came their, moved a running-driving pickup with forks from side and broke transmission case and bent driveshaft/ exhaust.
Haley Revell
2 years ago
If I could give a zero star review on this place I would. My car was held here after an accident, and when I picked my vehicle up it was in worse condition than when they got it! Things were missing out of my car, including the spare key for my other vehicle. Buckets worth of sand were dumped all over the interior. I was charged $60 for them to tow it less than 1/4 of a mile and it was dropped on the side of the road, never recieved a reciept for what I paid, and had no mounting screws for my license plate that they removed. The woman who handled everything was extremely rude and unprofessional. ZERO STARS FOR COPART!!!
William Sheldon
a year ago
seem to be genuinely nice people, I have been there multiple times and had no issues whatsoever. except you can die on hold
Dan Litschke
8 months ago
Went to this yard to get some info on my account Kim in the office and the regional manager Ken went above and beyond to help me and got all my question's answered. Thank's for all your help.
Chandler Mcallister
4 years ago
Michelle P. practically forced me to sign the paper, I tried to read it and she told me There s no need to bother to read it. She was rushing me and was very rude as I walked into the door. She told me I had to get another title by myself if I couldn t find it, then the lady behind her told me we didn t have to do anything because they can do it. Seems like there s one nice person in there.
Anne Fish
2 years ago
Make sure when your in an accident and your vehicle is towed to this place you follow your vehicle to get your personal effects. Otherwise when the vehicle is cleaned out to perfection so are your possessions. If it's worth stealing it is!!! By the look on the woman's face it's like she knew they have a thief amongst them .. Shame on the detailer's!!! stealing from someones unfortunate event.!!!
John lachappelle
a year ago
Loading up not bad but trying to speak with someone there is terrible ove 3 hours on hold dropped off multiple time by the staff
Jay Ziehm (Jay-Z)
a year ago
Office worker was a little rude, but they were fast in allowing me to get items out of my car.
maria mendoza
7 months ago
They have bad attitudes and don t try to Help people
R. Wagoner
7 years ago
I bought a moped which was completely stripped. A shell... Another Lincoln was with roaches inside leaking engine and transmission 3rd gear out. BMW 1998 vandalized car. All of the above specifically the condition of all the above was not mentioned before or during the auction! Another very important detail all of the vehicles had salvaged rebuildable titles. Stay away from this auction! No! Run away from this auction! I gave it 5 tries and I had three misses!
Breanna Roberts
5 years ago
Drove an hour and 20 minuites to look at a few cars they had on their lot. Wait time wasnt bad but the woman working put up a fit and said we could only see 1 car. Weve bought from copart before, have the funds to buy atleast 3 cars so I dont believe there was any reason to refuse to show us more than one car. Stick to the Tampa location if you can, much friendlier and you can actually look at the cars you're wanting to buy. Not stuck only looking at one and the others are a mystery.
matthew richie COLON
a year ago
Be careful most autos here are missing catalyst converters and only list in fine print . Shaddy Because seems to be only in ocala location.
Tommy Letourneau
6 years ago
Very helpful. Had my wife's vehicle stored there from a wreck. A few requirements to be allowed access and the vehicle was brought to the front.
Sayvers Educational Consults
2 years ago
Copart, Inc. or simply Copart is a global provider of online vehicle auction and remarketing services to automotive resellers such as insurance, rental car, fleet and finance companies in 11 countries: the US, Canada, the UK, Germany, Ireland, Brazil, Spain, Dubai, Bahrain, Oman and Finland. Headquartered in Dallas, Texas, Copart has over 200 physical locations around the world, where it houses more than 8,000 acres of vehicle inventory. Copart sells used, wholesale and salvage vehicles in weekly and bi-weekly online auctions to buyers ranging from consumers to automotive businesses around the world. Copart provides vehicle sellers with a range of services to process and sell salvage and clean title vehicles over the internet, using its patented virtual auction technology.Copart s buyers are mostly used vehicle dealers, dismantlers, rebuilders, exporters and consumers.Vehicle sellers at Copart auctions consist of insurance companies, banks and financial institutions, charities, vehicle dealers, fleet operators, government agencies and rental car companies.Many vehicles that Copart sells on behalf of insurance companies are either damaged vehicles deemed a total loss or not economically repairable by the insurance companies or are recovered stolen vehicles for which an insurance settlement with the owner has already been made.
Jeremy Babson
4 years ago
Great customer service. I left something on my car that was a total loss and they let me come in and pick it up.
Anthony Wise
3 years ago
Ladies are very nice in office but Take to long time get load it when in parking lot by yourself
Dianne Garrison
2 years ago
The driver that helped us get the vehicle loaded, went a ove and beyond, he was great.
Unkle Juice
7 years ago
A very poor ran business, they wouldn't let me get my rims for the 3rd time coming up there.business need evaluation from the government
Cheston Shannon
5 years ago
Very reasonable wait time. Easy to locate. Friendly customer service.
Nairobe Rivera
2 years ago
The best copart of all. Great people (some exceptions) very fast service
Wired 4 Success Life Coaching & Consulting (Valeria Brannen)
6 years ago
They called us to pick up a motorcycle and the person on the phone was soooooo rude that my daughter stat crying and telling that lady not to be mean. Really?
carlos salgado
2 years ago
One of the best Copart yards in customer service and transporter consideration.. Thanks
Mark McAninch
4 years ago
Great place to bid on vehicles. Awesome staff especially Sam!
Elroy Dennison
3 years ago
Very Help Super Friendly & Extremely Good Vibes