Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim
4 years ago
I ve had my cars serviced at Mercedes Shop since 1998, and after 22 years of repairs some major, some minor I remain an highly satisfied customer. The original owner Helmut, from Austria, brought a sharp eye, a real passion for Mercedes, and a fair price to the many service checks and fixes I ve needed over the years. The current owners and staff, as well as the mechanics who honed their skills from Helmut, are wonderful to work with and have more than once gone above and beyond for me.Recently I had the misfortune of inadvertently parking in a spot too close to a concrete bumper with steel rebars slightly poking up through the top that I didn t see. After I turned off the ignition, my car s air suspension system ever so slightly lowered the car like it always does. When I came back to my car, started up and began to back out, I felt a tug and sluggishness that made me stop and look under the car. To my complete shock, the front bumper had nearly ripped off and seemed to be hanging on to the car by a thread. Apparently as the car settled and lowered itself when I d turned it off, the two steel rebars ever-so-slightly sticking up from the top of both ends of the concrete bumper managed to bite into the underside of my front bumper. Those two teeth held firm as I tried to back up. My saving grace was that I hadn t gunned the engine, otherwise the bumper would have completely torn away from the car.It was around 4:45 pm on a Friday, and luckily I was just a few blocks away from Mercedes Shop. I frantically called explaining the situation, and Gloria assuredly told to me to drive over and they would see what they could do. I arrived around 5:00 pm, just when they should have been closing for the weekend. To my amazement, Michael and Danny were able to completely reattach the bumper with absolutely no signs of any damage whatsoever and they stayed almost an hour and a half late in order to help me. Attached are 2 "before" photos of the damage, and 1 "after" shot of the finished job.I can t think of any other business that s helped me out over the years like Gloria, Michael and Danny at Mercedes Shop have. You ll get great service, and very fair prices. I can honestly say that in more than two decades as a customer, I have never once felt like I was being overcharged. In fact, their prices for A, B, C and D service checks are cheaper than you ll pay at a dealer. And after many years of great repairs and incredible service, the team at Mercedes Shop has made me feel more like a friend than just a customer.
Janice King
5 years ago
The team at Mercedeshop is professional and friendly. Their prices are quite reasonable. Most important to me, is that they are experts when it comes to anything related to Mercedes Benz. Mike has performed maintenance and a couple of major repairs on my 2001 SL500 and I have been quite happy with my car's performance.
Katrina Jones
5 years ago
It's always nice to have a fancy car but boy can maintaining it sometimes be a headache! If you have a Mercedes I suggest taking your car here and ask for Mike! He is one of THE BEST out there! Mike handled the maintenance and took care of the Air Mattick suspension service needed. He explains everything that needs to be done and answers any questions you may have, it's not often that you can find a good and honest mechanic/shop. I will definitely be recommending his services!
gary ux
5 years ago
Excellent customer service. My 2012 Benz c250 needed a new alternator. We were offered a reasonably priced towing service to bring the car in. The team were very helpful and knowledgeable. Car is running like a charm.
Ileana Mercurio
11 years ago
I recently had the soft top on my husbands SL500 replaced for his birthday and couldn't be more pleased with the service and attention I received from Helmut and his team. I shopped around and he had the best prices but more important to me Outstanding service. I also take my c320 there for service regularly and they treat us as if we're the only customers in the shop. Our son bought his car from them and wont take is anywhere else for service. They are THE BEST!
Liz Mej
11 years ago
I've been taking my cars to Mercedeshop for years, every time I have an issue with my cars they are the first phone call I make. Nothing is too big or small for them. No matter the issue Helmut or his daughter always take time to help me. I highly recommend Mercedeshop.
gunter arzberger
7 years ago
FANTASTIC!! Mercedeshop has been maintaining and repairing my S550 for over 6 years. They are FASTER, BETTER, and significantly LESS EXPENSIVE than any south Florida MB dealer by far. Doing business with them improves the quality of your life immediately, and lowers your blood pressure as well. They are a fantastic team, have more experience than most dealers and I can not recommend them enough. FIVE STARS all the way !!
wynwood gordo
5 years ago
Great customer service and prices. Very knowledgable mechanic. I got my my car repaired at a great price and haven't had any problems since. I highly recommend this shop. Ask for Mike or Gloria. great people and service.
Margaret Bradley-Davis
9 years ago
I was referred to Helmut's Mercedeshop by my dealer's service advisor when my warranty expired. Helmut is honest and very knowledgeable. My 1997 C230 and 2000 CLK are in good hands. As a comparison, once on a Saturday, my soft top was stuck open and Helmut was closed. I stopped by the dealership. I was advised that the diagnostic to determine why the top was stuck open would cost way over $100.00. The dealer closed the top for me. On Monday, when Helmut opened, he showed me that I had too much stuff in my trunk and it was blocking the sensor. There was no charge for the education. At Mercedesshop, no job is too big or too small. It is a one-stop shop for your Mercedes. It is a family run business and they stand behind their work. If you have a Mercedes that is no longer under warranty, Mercedeshop is the place to go.
Yona Lunger
5 years ago
I came here to replace a 2018 C300 headlight. They fixed so many other items. Highly recommend this place and will be back. (hopefully I won't need to) LoL
Tima I
6 years ago
Best Mercedes service. They've been taking care of mine W221, W222 and now A207 since 2010. True German quality service.
Saige Mills
6 years ago
Good service. Kyla ties this place together with the face you'd want managing your shop. Better prices than the stealership- my new go to for the benz
03 pad
3 years ago
Nice family owned Mercedes repair shop. The staff is helpful and friendly and they have competitive pricing.
Oleksandr Ovsiienko
7 years ago
VERY UNPROFESSIONAL SHOP!!!!! NO CUSTOMER SERVICE AT ALL! THEY GIVE ME LOW ESTIMATE SO I WOULD LEAVE MY CAR WITH THEM, BUT BY THE TIME I WENT THERE TO PICK UP MY CAR, THE CHARGE WAS THREE TIMES HIGHER, BUT SOME WARMING LIGHTS WERE STILL ON.HALMOND IS EXTREMELY UNPOLITE AND RUDE PERSON. THEY DON'T ACCEPT CHECKS, CREDIT CARDS, AND MAKING YOU PAY WITH CASH OR DEBIT. SO, EVEN IF YOU ARE NOT SATISFIED WITH THEIR JOB, IT'S NOT MUCH YOU CAN DO ABOUT.ALL IN ALL, WOULD NOT RECOMMEND THIS SHOP!!!STAY AWAY!!!
Ernesto Gonzalez
7 years ago
This was my first time at Mercedes Shop and they are very professional and really care about their customers! Five Star Service!
Luis. Alberto Macagno
5 years ago
Honest people price are great, service is excellent working with them for over 6 years recommend it 100%
Stevie Washington
2 years ago
Always gives me a good price and service one of the bestService: General repairs & maintenanceService: General repairs & maintenance
StreetCeleb TV
3 years ago
Quick and easy!!Definitely my go to for me next service!!
Steven Murphy
9 years ago
I'm still driving a 2000 CLK430 Coupe, thanks to Helmut and his team.
2 years ago
Professional guys, whose job doesn't leave any pretention..
GPI Geospatial
4 years ago
Awesome place. The best in the business and customer service
Emmanuel Tirado
7 years ago
Best price and service thanks for the help Helmuth
Frank GDO
8 years ago
Great fast and reliable
Sunnz Red
10 years ago
Bad costumer serviceReally unprofessional. ....
Lain Augu
5 years ago
Great customer service
alberto marascio
3 years ago
Good care of my car
c.class cam
4 years ago
Very affordable
Javier Lopez
3 years ago
Excellent place, seriousness, responsibility and a lot of professionalism in the services they provide to their clients. I recommend it.Excelente lugar, seriedad, responsabilidad y mucho profesionalismo en los servicios que prestan a sus clientes. Yo lo recomiendo.
Eugenio Berroa
5 years ago
It is a good place, they work well and are serious about their work and they know what they are doing.Es un buen lugar trabajan bien y son serio con su trabajo y saben lo q asen
Claudio Ramos Montes de Oca
3 years ago
Good service and guarantee of the work doneBuena atenci�n y garant�a del trabajo realizado