Proline Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John P Rosas
2 years ago
I needed my clutch replaced because it was sticking badly. I just graduated and was starting a new job with a long commute. I had 87k miles on my V6 Accord Coupe 6Speed at the time. I now have 137k miles on the car, and it s as smooth as ever. The clutch has been great since the repair, and I expect it to last me a lot longer. The work was done timely and a much better value than what the Honda dealer was going to charge me.Service: General repairs & maintenance

  James tucker
a month ago
Junior is a fabulous mechanic. He diagnosed the problem with my Volvo and fixed it quickly. My former mechanic had it for weeks and couldn t solve the problem.

  pcorky427
3 weeks ago
I had a great experience at Proline Auto Care. They were extremely knowledgeable, helpful and very friendly. I would highly recommend them. Their prices were very fair.

  Robert Daymon
4 months ago
Honestly the best repair shop I have used. Very knowledgeable and straight forward treatment.I give highest recommendation.Tom is great with scheduling

  Daphnie Rivera
2 years ago
I've been going here for years. Best place in Naples. When I lived in Miami I would drive back to Naples just to have Tom fix my car because I know he wouldn't ripped off and he doesn't over charged.

  Salvatore Garruto
7 months ago
If I could leave zero stars I would. I took my Saab here for an assessment of my AC. Their "specials" that they were advertising as free A/C check, I should've known this was just to reel in and rob people. After the assessment I was told I had a leak in my A/C manifold hose. Then Junior advised I needed more freon. In which he placed and then told me I was all set. He proceeded to tell me my bill was $135 in which I gladly decided to place on my credit card. After multiple attempts of running my card due to poor internet service he was not successful at charging my card. He then indicated that his internet was down and proceeded to write my credit card number down. At that point I felt very uncomfortable having my credit card number floating on some random piece of scrap paper. I told junior I would rather give him cash in which he accepted. After paying my bill I went to my car and it was hotter than when I first walked into his place. It was as no service had been completed. I approached Junior and told him my car was hotter than before. Junior's response was "oh well there is a leak". If he knew this then why proceed to refill my A/C and then charge me?? This place is a scam and owned by crooks. I DO NOT RECOMMEND ANYONE DO BUSINESS HERE!!

  Gasped Lampasone
2 years ago
Protow took care of our problem. Junior started my claim without having my car. What a blessing to have him work on my car. He fix my engine and left it so clean in and out. What a pleasure to have him as a mechanic for my car. We are his customers for life.

  Grant Nunan
3 years ago
On August 19th of this year, I had the unfortunate experience of allowing Pro tow repair shop in Naples to upgrade my clutch on my Mustang. I dropped my car off at their facility in good working condition. The vehicle sat for several days untouched until approximately a week later. Once the vehicle was returned to my possession is when the inferior craftsmanship manifested. I articulated a concern I had about a peculiar noise that wasn t evident prior to them working on the vehicle. The proprietor reassured me that the noise should subside, and it was nothing to be concerned about. It is entirely self-evident from the provided pictures that the clutch was misaligned while simultaneously the friction plate was installed backward, thus contriving in the noise originally distinguished. When I initially became privy to this information, I contacted the repair shop that conducted the work with the determination of uncovering the reason my new part failed merely three months after being back in my possession. I was notified that the dowel alignment pins were never installed because the shop claims the kit never provided them. Upon additional questioning, the shop owner claims that the destruction of the part is the result of a combination of cheap defective parts and driver error he could not enlighten me further beyond that, which is dubious considering even after following the recommended break-in procedure, I go above and beyond to make sure my property is adequately taken care of.Service: Transmission

  Krystyna Szynkiewicz
3 years ago
I gave Protow 1 star by default otherwise I would give less than zero if possible.3 months ago, I call Protow repair shop because my BMW classic car would not start, the owner advertised that he repairs German made cars. He towed the car to his shop and next day he told me that car needs new alternator. Supposedly he replaced the alternator and since that time my nightmare started, few weeks later coolant expansion tank burst while driving the car, he said he replaced the tank but next day after I took the car the coolant expansion tank burst again, since that time he kept the car in the shop for six weeks telling me that something is wrong with the engine, he told me also that he has to replace the engine from different BMW car asking for cash toward the replacement. Finally, he called that the car was ready, I paid him for the final repair and while driving the car home the engine got very hot almost went on fire, I asked him at that time if he really know how to fix the car, he said he will fix or otherwise returned what I paid (all together I paid him over $4,000). He worked on the car for another week and called that the car is ready, I pick up the car and the next day light went on that something wrong is with the engine, I brought the car again for checking, when I came back to pick up the car he said that he did something and all is fine. A few days later the car would not start, when I called him again about the problem he said that the battery is bad and he is not responsible for the battery. I got jump and the car will not start, I suspect it is the alternator again. When I called him again he said he will come and look at the car and later refuse to come and didn t return my calls. I send him text that I want him to return the money he took because not only he didn t fix the car but made big mess of it, his response was I quote I am doing my part as a business owner and you do not understand that. So, I will not reimburse any funds. If you want to proceed with legal matters I will proceed also. Now, I have to take the car to BMW shop for repair, also I am sending complain to Attorney General and will take the case to court.This man Junior have no idea about cars repair especially foreign cars. Avoid this place at any cost.

  Mr Brightside
3 years ago
My go to mechanics for any trouble my car is having. Trustworthy and efficient. I recommend these guys to everyoneServices: Tires, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil changeServices: Tires, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change

  Chris A
2 years ago
Over price bad service , the mechanic seats in the vehicle with grease dirty inside my vehicle, told the owner but he didn't care what i had to say please be careful if you take your vehicle here for service.

  Ron Graziano
a year ago
They perform the work at a fair price and they did exactly what they promised they would do.Services: Tires, Auto battery replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto tire replacementServices: Tires, Auto battery replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto tire replacement

  Isaac Rojas
a year ago
Great place, the owner was very helpful and professional. Most of all a fair price

  John DeVito
3 years ago
Great service, great pricing. Tommy and Junior are amazing and provide quality repairs

  Zen Asian BBQ
a year ago
Best shop in Naples. Junior is great and honest.

  Mike Schlierf
a year ago
Greatest people to work with I give their name out all the time

  Hubert Sizemore
a year ago
FAST DEPENDABLE WORK AT REASONABLE PRICESService: Auto maintenanceService: Auto maintenance

  Dennis Dutch
3 years ago
Fast competent reasonable and professionalServices: Transmission, Auto engine diagnostic, Battery, Oil changeServices: Transmission, Auto engine diagnostic, Battery, Oil change