Performance Cycle & Auto
4.5 (73)
4442 Arnold Ave, Naples, FL 34104
(239) 434-8699
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Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Landin Rautenkranz
6 months ago
Very highly recommend! Family s organization has done business with Cunningham before for years and no they do great work! Just got my 2024 Ford mustang GT equipped with a H pipe.Dropped it off in the morning expecting to not have it till the end of the day. Floyd called me about 2 hours later letting me know it s ready to go. Save me 40 bucks in fees for parking a vehicle that s not mine at school and the drive back to pick it up before a car meet back up at the school.Everything seems to be working awesome and I love it! I highly recommend Cunningham performance, and will be bringing my Mustang back whenever I do some performance mods!
Paul Sloan
2 months ago
Home of 100% horrible attitude and 0% customer service after you pay them!! Horrible customer service from both Floyd and his female office manager. There are better places to go!!Don t waste your time or sanity on these people! I will never go back.They put in a LED headlight bulb yesterday, which was easily accessible, and adjusted my passing lights (which were too low) taking 30 minutes and charged $110. ($40 LED bulb) I tried to check the lights when I picked up the motorcycle, but felt I was being rushed out of there by Floyd and had to check my light alignment against the wall in the parking lot. Since it was daytime, I couldn t see them well.I had the motorcycle out that night to get a good look. Both the headlights and passing lights were too low. I called them and they could not take 15 minutes to help me. I was paying them originally for the customer service (not their expertise. I wanted it dropped off and taken care of. I also wanted the dealer quality LED bulb. You can get them off Amazon.I I was told they were short staffed, were leaving at noon. I got lectures on that it would be great if I would drop everything for them, but they were not dropping everything for me. I told them, I would put that in their review and Floyd doubled down on his people skills and really went after me. I had to hang up the phone because all he, and his office manager, wanted to do was yell at me and berate me and not fix anything.He is paid a lot to fix things.* He is not paying me to be his customer. There is a lot of competition that will take my business. Thanks! So, go there if you want 100% horrible attitude and 0% customer service after you pay them!!* Now, I have to adjust the headlights myself.
SWTS
a year ago
This shop is AMAZING! Very happy I was referred to them. I had new rims put on my VROD & they did an excellent job. Looking forward to haging them do a lot more on my bike! Highly recommend this shop for your motorcycle or performance vehicle!Services: Electrical repair, Tires, Wheel alignment, Brake service & repairServices: Electrical repair, Tires, Wheel alignment, Brake service & repair
Rod Rees
4 months ago
Called Performance after finding them on Google search. Needed new tires on a vintage bike and they were friendly, efficient and priced right. Took the bike down had the work done same day with no brain damage. Thank you.
Dylan Miller
a month ago
Great work at a fair price ! They installed springs, shocks & struts on a 2015 Mustang for me.
richard fabsits
7 months ago
Man what can I say 21 Ultra CVO had new pipes and ThunderMax installed plus talked into cam n stuff, wow it s like a totally different bike. Communication, price and repair time was unbelievable. 100% recommend for the bike or car. Also received a call when I got home to check on everything that just doesn t happen anymore!! AAA+++Service: Engine repairService: Engine repair
John Dant
6 months ago
Have been using this company to service all my vehicles for nearly 10yrs! I am constantly amazed at the great job they do at affordable rates..Strong believer in dealing with local businesses and proud to support Floyd. Don t take my word, try for yourself and you will be a believer!!Service: Engine repairService: Engine repair
Wilfredo Vasquez
11 months ago
This business is the top of the food chain when it comes to motorcycle repairs. I have 2002 ultra classic that no one would touch, not even the local Harley shop. My bike feels like the day I bought it but better. The throttle response and idle are spot on. Thank you, Floyd and company.
James Bradley
a year ago
Let me start with saying this. Hands down the best customer service and text that I've had the pleasure I'm working on my bike. They didn't play games. As a single father they didn't waste my time or my money. They even went out of their way to print up some instructions on an older Power Commander. At the last second. After trying four different shops in Naples I can honestly say that they have my business whether it's for a foreign bike or an American bike. All around excellent service from everyone.
Charlie Smith
a year ago
Great motorcycle and auto repair.Fair prices and really experienced people working there.
Henry Garcia
a month ago
Took my truck there to get a tune a while back now I'm having issues with my truck not sure what it can be could be the timing could be something as simple as injector been calling for months and leaving my number I never get a call back I just called,they called me back and left me a message saying to go buy another truck what kind of answer is that.I will never go back to that place or recommend it to anyone that's prob why I'm having problems with my truck cause of there tune very unprofessional if I could put negative stars I would
Jonathan Frazier
a year ago
After months of my bike sitting at 6 Bends still waiting to be looked at, I decided to take it to Performance Cycle & Auto. They first switched the battery and something electrical. I drove it home, and the bike died after 11 miles. I towed it back the following Monday. They put in a new computer and harness and exhaust. The bike has never run this well. I have 26K miles on my '14 CVO Breakout. I just took it around Vanderbilt beach and Bonita Springs. The bike sounds like a dream. It has extra power that I've never experienced before. The bike was a limp noodle, and now it feels better than it did when I drove it home from the dealership. This shop is the premiere bike shop in SWFL. I would put this 2023 crew at the top of the list. What's more, the owner called me up to check on the bike to see how the cold start was in the morning. Amazing service, right? This shop is unusually fantastic. Definitely recommend.Services: Electrical repair, Engine repair, Battery
Ronie B
a year ago
Brought a Harley tire in great customer service & professional work accomplished. Ready next day fair price . Highly recommend
Jay Sabot
10 months ago
I learned of Performance cycle from my Airplane A& P Mechanic. and brought my 1995 Yamaha Vmax to Dave after years of carburetor problems. Every other shop I brought it to was unable to get it running right. I don't even want to think how much I spent all these years at those other shops, just hoping they would get it right. Yet each time, I was dissapointed. Dave had my Vmax for about 2 or 3 weeks and I picked it up today. WOW! I have my old Vmax back! Runs like when I first got it. Idles perfectly and accelerates without missing a beat.
Brandon Devins
4 weeks ago
Great customer service, great prices and top notch work!
robert miller
a year ago
Let me start by saying that Floyd certainly seems like a nice guy and there were no issues riding my bike home after service but, after that it was downhill. I was presented a bill that contained $800 in parts for a bike that has a street value of MAYBE $2000. I could not wrap my head around the economic value of that. If aftermarket parts had been used a conservative estimate would be about $400. I was told that the shop only uses OEM parts, period. OK guys, we're not talking a Lamborghini or Maserati here, really, how about a phone call and let me decide what I want to spend, that would have been nice. I don't know, I bought a Fram air filter instead of a Honda and I didn't have any issues. I think there's some serious overkill here.LET THE BUYER BEWARE, discuss the parts pricing before you're in to deep.Services: Carburetor cleaning, Oil change
Mara Martinez
2 years ago
They did a wonderful job with my motorcycle. It runs like new. will definitely be returning. NO, extra charges for things bike didn t need. They replaces my chain, tighten some lose cables and fixed my clutch cable that was too tight. Great customer service and reasonable price. Totally recommend this place.
Eric Garman
a year ago
I picked up my gsxr600 from Performance today and WOW, huge improvement. Talk to Barbara, Dave and Floyd. Very positive attitudes and there knowledge and quality of work is truly unbelievable. Their experience really shows. I apreciated the follow up calls with details of what they were discovering and the appropriate plan to take for your wallets sake so there were no surprises when the bill came in. Very honest, kind, curteous and very fair people. Needless to say they earned a customer for life with me. Im referring everyone on 2 wheels to these guys. Oh yeah, and they dyno tune. Services: Engine repair, Oil change
Parish McConnell
a year ago
first time customer, very happy with the service. knowledgeable staff and reasonable prices. will definitely go back !
Jager Vartanian
a year ago
Had my buddy on wait due to the mechanic having life altering surgery. They called him back and told him to bring his bike up to be worked on NOT hey come waste your time and money for me to look at the bike for 5 seconds and say he's not interested. You should've just said no on the phone.
Stephen Orsillo
4 years ago
I stopped in to inquire if Performance Cycle & Auto could and would work on my rare and unusual motorcycle. Without hesitation the answer was yes. The next day I brought in my bike and luckily for me, they were able to work on it while I waited. The job was more challenging than originally thought, but Floyd, Jason, and crew went the extra mile, and with knowledge and patience got the needed repairs done and I was out the door by noon. The price was more than fair and I will happily be returning to Performance as the need arises. Riding home the bike felt like a new machine! Thanks folks!!
kGs comedy production
8 years ago
Floyd is an awesome owner, involved in every facet of his shop. He knows what's going on with every bike in his shop. He'll tell you straight up and not sugar coat it or try to sell you something you don't need. He had to rebuild my bike after accident and you can tell he's so passionate about making it right. It bugs him if it's not perfect. Great guy and even better mechanic, can't recommend more highly.
Michael Biros
3 years ago
NO KNOWLEDGE ON MOTORCYCLE TIRESBrought in my Indian Roadmaster as well as Elite 4 Radial tire to switch out rear tire. Received a call saying I have a Bias on the front and I brought him a Radial. Dave told me you cannot mix tires on a motorcycle. I assumed that was a correct statement, picked up my bike and was charged $100 for no service. After researching myself, including calling 2 Indian dealers and calling Dunlap, found out Dunlap does not make a Radial for the front and Indian dealer specs confirm Bias for the front and Radial for the rear. I called Dave back and explained what I found out. His response was I told him not to put it on. However, I was relying on his expertise. When I asked for a resolution, his response was I had to pay again. Not very professional in my opinion. It was a labor only cost on their end and did not do the right thing.
sal 1488
2 years ago
This shop had my bike 5 times for a some repair, each time we fixed it each time stranded on the road. I took it to another shop fixed in 2 hour. They lied never used new parts & rig it. They charge me for new parts. Worst shop ever.Service: Engine repairService: Engine repair
Stash Pawlinski
2 years ago
FANTASTIC !!Needed to adjust clutch cable on my Kawasaki Concours 14.First experience with Dave and Floyd.VERY PROFESSIONAL and pleasant.They have ALL my business going forward .MUCH BETTER THAN THE TWO KAWASAKI dealers(Bonita Springs and Ft Myers) !!PAWS APPROVED
Andrew K
2 years ago
I couldn't get Floyd and his team to get me a call back in 3 months calling every week. They kept saying they would call me on Monday. I would get no call and I would call Tuesday and they wouldn't answer. So I would call Wednesday. Still no answer then I'd call Thursday and they tell me it's too late in the week they will call me Monday. No joke this cycle repeated for 3 months. I don't know if their work is any good but I would not trust them with my car because I can't even trust them to call me back.
G-mez Red
4 years ago
Just went in today looking to have my Yamaha SR400 dyno tuned, and i was greeted right off the bat.very nice people and cool shop was advised to put a few more miles on my bike before getting dyno tuned since the bike is new, got the vibe that they care about the work they do and will be definitely going back!
Donnie Fleming
2 years ago
Excellent service he got to my tires immediately had them back within a couple of hours both tires changed also let me know a few other things that were wrong with the bike that I needed to fix excellent service highly recommended
Joshua Sons
3 years ago
Great customer service knowledgeable staff and they really listen to the customer. One of the mechanics I met was Dave, he was helpful and helped me when I was sold the wrong tire tube by an internet store. I'm definitely going to be a return customer!
Morbius Morte
2 months ago
They WILL NOT rip you off. TRUSTED