Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karri Avera
a month ago
This is the second time I've had terrible service at this place. The girl did not know what a simple replacement light bulb for my vehicle was and was totally rude. Said she doesn't get paid enough on that job to be nice. Just wow! Maybe she should find a job that doesn't require good customer service.

  Jules Fekete
5 months ago
Awesome staff. Knowledgeable, patient, customer service first and foremost. Went in with a battery issue and I don t think I was there 10 minutes. New battery installed and back on the road.Who does that in today s world???Outstanding job gentlemen.

  Adlin Ecremed
10 months ago
Great team! They tested and changed the battery on my GMC terrain. They offer military discounts. Get there early because they are a busy store. Would recommend.

  John Makin
9 months ago
Always friendly and helpful staff. Shout out to Pam! I usually deal with her. She is professional and is very knowledgeable of issues going on. Give her a raise!

  John
11 months ago
Needed something specific urgently, and they were able to find another store with one in stock. They had it brought to their store and it was at the front waiting for me when I walked in. Crazy good service.

  Monica Archer
8 months ago
Chris or Ricky will take care of you,Great People,They know how to help people in need of advise an assistance on your vehicle. As a whole, The Team here are Great!!!!

  Pavel Dolinskiy
9 months ago
Used them off and on for years, my local auto parts store, love them, prices are usually better than other stores, good knowledgeable people, always very friendly and helpful. Thank you again and again

  Katie Outler
11 months ago
Quick service and took all about five mins to tell her what we needed,she got it and we paid and gone. Fastest trip ever and the employees was super nice

  Theodore Greene II
3 months ago
Had the parts I needed without having to wait for them.

  MichelleR
2 years ago
I purchased a battery online for in-store pick up. Once I arrived at the store I realized they gave a military discount and inquired about the discount. Chris, who was the cashier that assisted me, said he could not apply the discount since it was an online order and all he could do was give me the battery. He wasn t the friendliest.I called the store back and spoke with Heather and she was very friendly and helpful in getting me taken care of. She explained that the in store/online systems are not set up the same, but was quick to give me the 877 number so they could get my purchase adjusted. Thank you Heather!

  Jack Litjens
a year ago
My car was having trouble starting and i came in here to ask what the problem could be. Veronica waved me over and diagnosed the issue immediately. Apparently i had a bad battery. She found the best battery that was compatible with my vehicle and installed it too! Im definitely coming back here again because of her!

  Robert Vanden Berg
2 years ago
I decided to stop there on the way to my gym to replace my battery. Wesley was very friendly and very helpful. Informed me that my battery was still under warranty, so my battery was free. Very fast and friendly service. Highly recommended.

  Michael Bell
5 months ago
Very friendly and knowledgeable staff

  William Collins
a year ago
I have been going to advance auto for the last 15 yrs, I use to totally trust them with my repairs until the last couple of visits. The service has definitely went downhill since then. On my last visit to get my brakes repaired, I was quoted 90-300 dollars. Imagine the surprise when the bill was 507 dollars. In addition, I dropped it off earlier in the morning and they said they would call in a couple of hours with an estimate. I called them when i hadn't heard back 5 hours later at one o'clock, they said i was the next vehicle and would call me back in one hour. I never heard from them the rest of the day. I guess they didn't realize or didn't care that I only had one vehicle and was depending on friends for transportation while my vehicle was just sitting there while I waiting for their call back. It was disappointing to see a company I use to trust treat me with such disregard.

  Chris Hempker
2 years ago
Worst customer service in the service industry. Idc how much money they make in sales a year, all of the employees need to be fired. Went to exchange a battery, worst policy ever for warranty. Employee used curse words when HE walked away. Do not go to this store, instead drive an extra 4 miles to the Advanced store in Pace, FL. 1000 percent better service!!!! Not looking for a reply from the store, unless its the Corporate Office!!!!

  Ruth Ann Harvey
2 years ago
They installed my windshield wipers in the rain. That was admirable! The store didn't have as much merchandise as I expected. But, the employees were very nice.

  Carrie Ferrell
a year ago
Kind of cool when I got there with all women working the only bad thing is is one of the girls there was really kind of Dixie that as far as a friendliness they're super friendly

  Norman Self
5 years ago
Wonderful experience. Nice .knowledgeable staff.

  Jon Runnels
4 months ago
Very friendly and helpful!

  Rick McCleery
10 months ago
Placed an order online for 4 items and they were ready by the time I arrived at the store 10 minutes later!

  Daniel Kimmick
a year ago
If they get you a part you need it will more than likely incorrect , late or just not show up because they forgot about it .This Advance auto is the biggest joke in milton as far as parts go , they just cannot keep it together , drivers and service alike .This is from a commercial stand point.

  Ryan Marsee
3 years ago
Ricky was freaking awesome. Product knowledge was great. He was professionally friendly. Even came outside n installed my product for me. Just became my ne auto store. Im loyal like that.

  Chief of destruction
5 months ago
Price was high but good

  Mykal King
2 years ago
Thank you Heather for all your wonderful help! The best customer service I have had anywhere in a very long time. She is the best and really shows that she takes pride with her job

  Chester Cunningham
6 years ago
I had a finicky battery. I knew it was going dead. I pulled in and in less than 15 minutes they tested my alternator, and determined my battery was bad. I drove away with a new battery (installed) in less time than it would have taken me to buy bread at Walmart.Very good service. A very good visit.

  John VanLuven
5 years ago
Used to a great store with very knoligable and friendly staff. Unfortunaly this new crew they got now is terrible. They act like "know it alls" but then dont know anything about the parts they are selling, and if u have a differant opinion on a product then they do they treat you like your stupid. Wont be going back and will be going to Nappa for now on.

  Leslie Mishoe
a year ago
They just didn't have a good variety of what we were looking for...tire valve stem covers, steering wheel covers, magnetic phone mounts & tag plates/frames

  David Bender
9 months ago
VERY friendly and helpful in getting the parts I needed.

  George Cates
4 years ago
Very knowledgeable employees all will go outside and assist whenever needed!!! And the store looks great. Management is doing great. Keep up the good work.

  MarkTheViking1
11 months ago
Always friendly and helpful service at this location.