NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Donald Freeman
7 years ago
One of my second favorite auto part stores. The only downside is they can be a little bit more pricey than some of the other places. Sometimes when you need a tool or a part usually they will have it or can get it the same day. To me that is awesome.

  Daniel Cassada
8 months ago
Napa is good for big truck parts, the boss has an account, the hours are not great, and I think overpriced, but they specialize in bigger trucks vs the other stores are light truck and cars

  Mark Mattson
8 months ago
The first place I always go. The knowledgeable crew makes you feel welcome!

  ROGER WALDMAN
7 months ago
Always has the parts you need or will have them asap !

  teresa foster
3 years ago
Had our hard to find part! For little Yoda

  Jaden Chestnut
11 months ago
Horribly customer service and do not recommend going to this store

  Vince Brewer
5 years ago
You've got 4 options for auto parts within a half mile in Middleburg. Save your time and effort and go here first. Better parts, better prices (usually) and more knowledgeable staff. Always the place I call or go to first when I need stuff, and with a modified Wrangler....it's more often than it should be.

  Michael Lieser
4 years ago
I called to see if they had a leather cleaning product shown on their website in the store. The woman I talked to sounded lost. I told her several times the name of the product. She then put me on permanent hold. After several minutes of wait I knew she wasn't answering the phone again. Not the first issue with NAPA . Don't their people receive training?

  Mike Haun
4 years ago
Everybody there knows what they're doing very clean store if they don't know how to do something or fix something they will figure it out with a certified person or call somebody that's not there and figure it out and explain how to do it for you they will print you diagrams awesome awesome store will definitely go back

  Breadnaut
5 years ago
Had my fiance go to pick up an oil filter, 5 quarts of oil and an oil pan while she was out shopping yesterday. Gave her the exact part numbers for all the items on the list. She comes home with the wrong oil filter and 5 quarts of oil with an almost 100% mark up in price from the advertised price on their website. Thankfully, being an automotive technician I know enough about the industry to double check parts before starting a job. So I head back to Napa to get the correct filter and ask why we were charged almost double for the oil. The older woman and man were both at the counter when I arrived. I asked for the correct filter for my vehicle and was immediately greeted with an attitude. Then I askes why we were paying almost double price for oil and she continued to be rude to me and said she didnt control the prices. Then proceeded to give me some ridiculous explanation about their pricing policy which was totally bogus(according to her she said because my fiance didn't mention the online price, instead of being a decent human being and giving the best price from the start, decided instead to give us a 100% mark up). Then the other employee makes a comment along the lines of "We dont work for free" and "when you order online you do our job for us".. I in the 10+ years in the industry have never met 2 employees who were this hostile and rude towards a customer. All I wanted to do was change my oil. But thanks to the poor quality of professionalism at this branch I had to waste an extra hour of my day and gas just to get the correct parts and a fair price. I will NEVER do business with Napa again. I would rather order online and have it shipped directly or go to another store for supplies. I hope they dont treat all their new customers like this.

  Randy Medlin
10 months ago
Workers were very helpful, love the small towns!!

  Tonya Blair
a year ago
Posted hours on Google showed they open at 9 on Sunday. As of 11 they were still not open and do not have posted hours on their door as to when they are open.

  Janice Davis
2 years ago
Staff was friendly and helpfulFound correct parts quickly and efficientlyStore is clean and well- organized

  Some One
3 years ago
Staff is always very helpful. Thank you!! :-). Good products and prices, too.

  classact19791
5 years ago
A good place to go. They always have the hard- to- find parts. Their prices are starting to be comparable to the other part stores.

  Mary White
3 years ago
My favorite auto parts store in Middleburg! Locally owned and operated.... personal, friendly service!

  Keith Contratto
5 years ago
Very helpful and friendly. Had the parts I needed and less expensive than Auto Zone.

  Harriet D
3 years ago
Employee Chris went out of his way in helpfulness to meet our needs.

  Nan
3 years ago
Well-stocked and organized, and staff are always helpful to locate items.

  Morgan Rules
2 years ago
Closed early on April 26. Someone needs a pay and scheduled hours decreased.

  Joseph Luding
3 years ago
Freidly profesional attitude.ensure when you leave your conferable. With your purchase.

  Josh Klepfer
3 years ago
Friendly knowledgeable staff there had what I needed

  Dino Hristopoulos
5 years ago
Very helpful people. Just awesome service.

  Kingsley Nelson
5 years ago
Napa stands above the rest in quality and service. I dont give compliments without justification.

  Michael Hensen
3 years ago
Friendly staff. Took the extra time to locate a part I needed

  Michael Jennings
5 years ago
Great people. Helpful. Parts fit every time

  Richard DeMeyer
8 years ago
Our hours are as followed:Monday-Friday: 7:30 AM-7 PMSaturday: 8 AM-6 PMSunday: 9 AM-4 PM

  Dennis Stark
6 years ago
Had parts for 1968 Chevy van.

  Ronald Kruty
2 years ago
Very helpful in my time of Auto need!! Thank you!

  amanda miller
6 years ago
Always have what we need. Never have to know more than them.