Service Center - Buick GMC of North Miami

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jonathan Dickens
2 months ago
Absolutely amazing group of people. I am very grateful for Doreen and technicians that fixed my vehicle. We were on vacation 700 miles away from home when my transmission light came on. This is an issue that I have been dealing with now for nearly 2 years. The dealership where I purchased my vehicle could not fix it for reasons unknown. I brought my vehicle to Lehman Buick GMC without an appointment and they immediately took my vehicle back to the service center. 3.5 hours later my vehicle was fixed. I am so very grateful for them and highly recommend there Services and knowledge.

  Jenn
2 months ago
Austin in finance was great in helping me get approved! Also, Raul the sales man who helped me with the car was very knowledgeable and polite. The people in the service department were very kind and helpful. Overall it was a great experience. I would recommend this GMC dealership to friends and family.

  Shuron Davis
a month ago
If I could give no stars, I would!! Worst experience ever, I received a vehicle that should not have been sold. The car needed a new engine mount, front and back rotors and brakes, two new front tires, a new rim, front and rear steering alignment, and a valve stem. I drove the car a total of an hour before I had to contact my financing company about the vehicles issues because I started to hear heavy grunting and dragging noises coming from the right back tire. Which the vehicle then locked up on me causing me to get stuck in the middle of the street with my two small children. Purchasing a car from this dealership has been a total nightmare and $5400 worth of repairs later I have not been able to drive the car for a week because it has been in the shop. 0/10 do not recommend this dealership! Horrible experience is to say the least.

  Janyah . KK
2 months ago
Recently had my car service and the customer service here was amazing. I was able to get an appointment right away and Estefania was great with communicating with me about my car. My car was ready on time as promise. I have no complaints!! Thanks guy I know customer service is not easy but I appreciate your kindness and flexibility towards me!!!

  Michelle Webb
a month ago
Brought my car in for scheduled maintenance... Expected to wait quite a while... Set up my laptop and connected to Wi-Fi... Maybe did an hour and my car was ready! Doreen was efficient as usual... Confirmed it was washed and ready to go.

  Charles P
a month ago
I've been coming here for eight years with my GMC Denali for service. Doreen Weiss is my service advisor and she is top notch, always being there to answer any questions and to keep me apprised of the status and condition of my truck. I wouldn't consider going anywhere else for service or repairs.

  Marcus Gabriel
2 months ago
Estefania, my service manager was very professional, courteous and gave me undivided attention. I wish she wasn't leaving but whomever is in line to replace her has very big shoes to fill.

  Bee Smooth
2 months ago
Great customer service and my car service was also good.And i want to thank Ms Doreen the advisor. She s very good. Thanks again.

  The Truth Hurts
4 months ago
Nice dealership. I bought our GMC from there. They have shined in the service department. Have used them in several occasions where Ed Morse GMC has been a complete failure of customer service and communications. Doreen has been thorough and kept me informed in all of my repair visit.

  Joe Stew
4 months ago
Bought a car... 10 days later the car overheated... since I was close to manufacturer dealer, took the car there to be looked at. Turns out car was in an accident and this wasn't disclosed to me even though I asked.Car Fax has no history of car being worked on, even though vehicle had clear engine work being that parts used were no factory default parts.Car was taken back to Lehman to be looked at because manufacturer told me car needs new engine.Car has been at Lehman service for over 20 days...I was sold a Lemon. I was not made aware that this car was in an accident, I am a victim of dealer fraud per FTC laws. Advertising for car purchased was bait and switch which is also a violation of FTC laws.Worse decision was coming here.Be careful, it's easy to get into a car, but hard to get out when the car is no good.

  Bernadette
2 months ago
I stopped by for an oil change and but I usually don't like waiting a long time. The wait was not bad. Thanks to the Lehman service department.

  Dave M
5 months ago
I don't remember the lady name.But she was there alone on Wednesday.She shows C.P.RCourtesy professionalism respectExacllent customer service..Well spokenWell ManneredGreat job!!!!

  Jorge Velasquez
4 months ago
The service department has provided great service; Stephanie has been very helpful and communicative trough out the process. Highly recommend !

  ALFRED JONES
2 months ago
Recently had a tire replaced, took it in gave them my phone # they had my information, and was able to see what I needed and ordered the part and repaired my truck and had it cleaned when I picked it up that afternoon..the service writer was very curtious.

  Michelle Bello
a week ago
Excellent service. Thank you so much to Alejandro Castillo!

  PHIL BUCHWALTER
2 months ago
2 LADIES IN SERVICE RECEPTION ESPECIALLY STEPHANIE WERE TERRIFIC. WAIT TIME LESS THAN EXPECTED. JOB DONE TO MY TOTAL SATISFACTION

  George Harden
a month ago
My recent experience at the Service department was very good. The customer service apect was exceptional.

  Mary Moore
4 months ago
Doreen at Lehmam Buick Service department was Excellent with her service very precise and very polite Thank you made my day

  Kaylee Jimenez
2 months ago
Got the exact car I wanted in such a short amount of time thankyou all so much for your help, I really appreciate you all

  Allison Mazur-Temares
4 months ago
Thru get ZERO STARS. This dealership is a a bunch of crooks and thief s. They don t know how to run a business and screw over everyone. The managers are all crooks.

  Lourdes Fernandez
2 months ago
Always happy to go first my services . They take care of my vehicle.

  Kristene Mellinger
a year ago
Estefania and the ladies here are absolutely wonderful. I was freaking out about my vehicle and they were so patient and understanding. Estefania helped me understand the warranty procedures and stayed diligent in getting my vehicle fixed. She went above and beyond to offer me two solutions and was clear on the costs, timeline, and instructions on how to go about obtaining a rental with my warranty info. Huge thank you!! I can't speak on the mechanical side of things just yet, but I'm hoping they are as amazing as the ladies at the Service Desk.

  Angela Lee
a month ago
Does give Uber Lyf rides from & to no matter how important or vital it is for you

  Goldie Campous
2 months ago
Great!I had an appointment and service was completed quickly.

  Alberto Ashkenazi Cohen
4 months ago
Estephania is amazing to work with she make everything go quick and smooth!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Foxy Red
4 months ago
Doreen is knowledgeable and very efficient I enjoy talking with her

  W Brown
4 months ago
Never had a problem dealing with the dealership or any of its employeesService: Oil changeService: Oil change

  Jesus Perez
5 months ago
Excellent sales personal Excellent finance personal Excellent personal in the all store I truly recommend to anyone

  Nikesha
a month ago
Love the service the young lady was so nice

  serge maranda
4 months ago
Everyone is helpful and nice glad I purchased from Lemans