Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cynthia Ventura
2 months ago
I m here at JR Automotive in Cutler Bay waiting for my car to be fixed. I have been coming to this shop for approximately two years. I cannot express enough how happy I am to have found this shop!!! I have been to many mechanic s throughout the years and not one has been able to diagnose and fix the issues that my car was having except for JR at JR Automotive. My check engine light was on for years and no one could figure out what the problem was.JR solved the issue right away.JR is extremely knowledgeable and very honest and up front with his customers. He and his wife are very nice and personable and they go above and beyond to get quality parts needed and in a timely manner. I am so happy that I found JR at JR Automotive and I will continue to bring our cars to be fixed here. Cynthia V.
Neal Rice
3 months ago
If you're fine with a mechanic who can 70-80% of the jobs you bring him correctly, with zero customer service, at a decent price, then yea, I recommend you go to him. I just feel like you can get a better experience going elsewhere, and feel better about spending your money while doing it. Read for more details...I've been going to Jr Automotive for a few years, so this review isn't a one off experience. He's a mechanic that can actually do the majority of the job, and doesn't rip you off. That alone puts his shop above plenty of other shops in MiamiWhen it comes to bigger jobs, I wouldn't go to Jr Automotive Services. I had him work on my engine mounts TWICE, and its still an issue to this day. Another review here had the EXACT same issue. Having this happen to 2 different people leads me to believe it isn't a one-off situationDon't expect any customer service at all. You ask a question about your car, what he's doing to it, and why, and he immediately gets defensive and catches an attitude, for the smallest things.Is Jr Autotmotive services absolutely terrible? Definitely not. Is his prices cheaper than a dealership? Yup. But when you start dealing with him a few times, you'll see why I wrote this review the way I have. As I said in the beginning, I feel like you can find better service for the price. If you do go with Jr, I wish you all the best.I have a few mechanics in mind that I'm going to try next. I'll update this review with more info if they're good after vetting them.
Lee Traczyk
2 months ago
Have known Jr for over 14 years and he has always done his best, very honest & saved me ( friends and family ) money and satisfaction guaranteed. All of his work has been excellent and if I had an issue , they said bring it back so we can look at it and make it right !!! Best local mechanic shop in Cutlerbay area hands down !!!
Eddie Martinez
2 months ago
I've been here twice and have had great experiences each time. I've been to so many OTHER shops where they blatantly try to rip you off, and the services and parts some of these other shops try to sell you don't make sense (especially at some of the big shops). But at this place Jr's they are honest and straight to the point. And the prices are good and the service was fast (the times that I've been there). I wish I would have found this place sooner.
Edward Stukes
2 months ago
I've been coming to Jr for a little more than 20 years , i followed his services from when he was a mechanic at texaco..I've never had an issue, hes always been upfront about everything......its a family thing now i have my mom,my dad and my kids coming for service when needed....keep up the great work .
Herman Kirkman
4 months ago
JR is a real mechanic I think he was born with it . All I can say is he's always been up front an clear about his rates an is very honest about your repair an diagnosis of ur problems.ya I guess the mechanics are ok too .Thanks for ur honest an affordable service. Don't worry see u next week. Alternator change
Eva Yesenia
a month ago
Since 2015 have been bringing my cars to Jr. Very honest and great work. Will not take my vehicle to anyone else.
Esteban Sanchez
6 months ago
Best mechanic (knowledgeable) and family-owned business I have ever come across. They are always there for us and very honest. Give them a try. They will save you thousands of dollars compared to a dealership auto shop.Services: Auto power window repair, Steering & suspension repair, Auto side window replacement, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto A/C replacement, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Auto power window repair, Steering & suspension repair, Auto side window replacement, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto A/C replacement, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil change
janay castillo
7 months ago
If anyone is looking for a phenomenal mechanic. JR is the man. I drive 2 hours anytime I need work done on my car. They do an exceptional job and at a very reasonable price. Definitely worth the trip.Services: Brakes, Oil changeServices: Brakes, Oil change
Jontha Shipp
9 months ago
Been to JR three weeks in a row for various issues with my car. Came in to have an engine mount tightened from the previous job that was done. I was told that the mount was loose from before the previous job, mind you I had been twice already so why wouldn t they let me know it wasn t tight? JR wanted to charge me 50$ and I asked why after explaining that he did not tell me that my mount was loose when he had just changed my valve cover. He proceeded to say if you don t want to pay, you can leave and never come back and threw my keys at me. Mind you I never said I wouldn t pay, also I had just paid 150$ to change a valve cover gasket (I bought the part prior to going there), and spent over 500$ two days before that with him on my brakes and front rotors. I have been coming there for years and because I mentioned to JR that another mechanic had asked me to go back to him to get my mount fixed, he immediately became offended, started talking over me and told me to leave. The disrespect is unreal and unwarranted and I have absolutely no problem taking my hard earned money elsewhere. Have the day you deserve.
Mikal Grass
7 months ago
I recently took my car to Jr Automotive because the brakes or rotors were bad. The boss diagnosed the issue and the work was done perfectly and at an excellent price. If you are local to Cutler Bay, check out this place for your auto repairs.Services: Auto windshield repair, BrakesServices: Auto windshield repair, Brakes
Berlinda Rogers
9 months ago
JR Automotive is fine. I was very disappointed with my last service because I had to go back to get something taken care of. This was the first time that happened.
Jen
5 years ago
I have been using J.R. Automotive Service for 14 years. I have always received great service. The are efficient, fairly priced , stand by their work and are a friendly shop. I feel comfortable sitting and chatting with the other patrons while my car is being serviced. I know that my car will be in great working condition as long as they are my mechanics. They all work together as a family and make you feel like family.
jeffrey diego
5 years ago
Been using JR for years. Jose is the most honest mechanic and auto shop owner that my family has ever used. We buy a new car and only take it to JR for all factory warranty service. Fair prices for high quality work. No unnecessary work done or bill padding. He is the only one I would trust with all my family s cars.
Jackie
6 years ago
This AutoRepair Shop makes me feel safe; that a woman can come here and be spoken to with respect, and not be taken advantage of. Their work is great, instruction on diagnosis and all possibilities (with prices) to repair my car were honest. If there is something that needs to be fixed by a specific different shop, JR is up front and recommends another specialist close by with equal morals, so I feel safe there also. JR, his wife, and the mechanics, have always gone above and beyond to help me when I have either a big or small issue with my car! I highly recommend this automotive repair shop!
Wil M.
6 years ago
I highly recommend JR and his shop. My former mechanic moved his shop to a location that was just too far for me so I was looking for a new mechanic. My wife and I started taking our cars to JR's for oil changes and we've been thrilled ever since. Just yesterday he did a repair on my car and instead of telling me I needed all kinds of parts and labor he said let's try tightening down the valve covers first and see if that helps. That's an honest man just trying to make an honest living. I found my new mechanic!
Anthony Moss
5 years ago
I've been a loyal customer of JR for at lease 20 years. He has always provided me with great service at a reasonable price. I recall an occasion when may parent's car was repaired, but something was still broken. He came to the house after work to fix it.
Johnny Bohn
3 years ago
Best place to come service your car. I had a bad experience with a nother mechanic and auto parts store. Jose went out of his way to even contacting the auto parts store so I could get my refund on a defect part they sold me plus you can feel the honesty of this man that he just try to help out in a sincere way, not like the vibe when you go to other mechanics that they just RIP you off and won't evaluate your car for other potential safety hazards and problems. Definitely my go to man from now on!!!
Michael Rodriguez
5 years ago
Honest, dependable, friendly, and family owned. Old school dependability and reliability most other places have forgotten about. I take all my cars there and have recommended numerous customers. Be patient as they are almost always busy, but you WILL get quality work performed.
Melba Ponce
3 years ago
I went to Jr Automotive Service for the first time and was impressed by the service provided. I was nervous not knowing what to expect from a mechanic I didn't know and whom i found on the web. Jr and his team however treated me with respect. They showed me the problem my car had and went above and beyond to assist me in getting my car fixed. Thank you all for being so professionals and helpful.Services: Tires, Wheel alignment
Michelle Marsicano
3 years ago
5 stars! They were very thorough and honest with me about the issue with my car which is hard to find nowadays.I had gotten another estimate from another shop earlier that week which was $200 MORE than this shop!!!When i got my car back, it was better than ever AND i saved some money, cant beat that!I will not go anywhere else now and would recommend this shop to all my family and friends! Thanks again!
anenuska martinez
5 years ago
jr is a good mechanic. I needed help with my pt cruiser. He was honest with me wasting money.i like how he explains ,the problems about my car. He buys top quality parts with warranty.. He is a honest man. I like his shop allot. I trust no one else.
Shawn Wallace
4 years ago
Most honest mechanic I have ever met. He has decades of experience in the business. If you have a problem with your car, take it to JR. He'll find the problem with your car without you having to throw unnecessary money troubleshooting. You'll be hard pressed to find someone to do the job cheaper, and if you do, itll be because they're using subpar parts.
Maxine Hope
2 years ago
This service was great and reasonable too, I took some cards to give out. I was very impressed and satisfied with the service. They don't try to take you for everything you got if you know what I mean. Thanks JR Auto.
Jan Bergmann
a year ago
Very friendly. They accommodated my specific requests for service on my Corvette with a reasonable price.
Alex Tyler
7 years ago
Honesty is their policy, and thats exactly what you get. JR and his wife Millie are awesome, from daily drivers to performance cars they do it all. I highly recommend them.
Michael Robbins
a year ago
Honest, quality repairs.Will never try to up-sell you on things you don't need.Found a real shop in sea of wannabes.Will be a loyal customer for life !
Erik Rosado
5 years ago
I'll keep it short. I will drop off my car and leave a blank check without asking any questions. Extremely honest, friendly and masterminds at what they do. No need to worry with them, rare thing to see in Miami.
El Quinte
2 years ago
Very honest. Went through all the options on replacing my engine. I wouldn't go anywhere else for servicing my car.
BO
9 months ago
Worst place ever. Owner is a complete rude man. They do work than something happens and they charge you more. What a punk