Johnny's Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bee Focused 305 (BeeFocused305)
5 months ago
I recently visited Johnny's Auto Parts and had an excellent experience. The customer service was top-notch, and the sales representatives, especially Miranda, were incredibly helpful and knowledgeable. While the product quality was fair, the outstanding service more than made up for it. I will definitely be returning for any future parts needs

  Y Horvitz
2 months ago
They had what I needed when I needed it. (Nobody else did) A very reasonable wait. And better prices than the big box automotive stores. The only problem is how long it took to get to the location... But it was worth it.

  taski lei
6 days ago
If you need any part they have it and if they don't have it they'll have it within an hour or you can go pick it up

  Esther Young
2 months ago
Most cost-effective place to get your parts from 10 out of 10 would recommend

  Redbear32 SOSA
5 years ago
Great place to get the parts you need great help for anyone who speaks spanish and Creole. The prices are priced great and you get good deal on the parts for your car sometimes they have the parts other times they dont but still great place to pick up your car needs.

  Ichigo Uzamaki
a year ago
I can say they prob have the best prices in town but customer service is absolute trash. You can t reach the business if you need to discuss anything. Literally left my phone ringing for 45 mins only to pick up and hang it up. If you are not local you will have to drive there to possibly get what you need. No functional website and timing of deliveries have been missed. If you are a local it s best to stop in and handle your business. Outside of that. Good luck to you because its damn near impossible

  KING DRE DHY (dreal)
2 months ago
Has the parts that you need at a really good price.

  Case
5 months ago
Suck they never pick up the phone been ringing them for 20 min straight and counting smh

  Blanch Dean
9 months ago
Prices are good but at the warehouse, service is very slow. Their warehouse drivers pickup several orders at a time, so if another customer has a large order, be prepared to wait anywhere from 20 minutes or more!

  D.C. Griffin
a month ago
Reasonable prices and reliable service.

  Morel Pierre
7 months ago
Quick and helpful but today I called their phone to find out if they had a part I needed and was ringing for over 30 mins no answer.

  Tonyia Whoo
5 months ago
Anthony is hands down the best he's very parts knowledgeable he's fast he's well spoken and helpful

  Jami Jaxx
a year ago
Yeah their prices for parts are cheap but, at the cost of customer service and won't for the life line of the business answer the friggan phone!!! It's amazing that they are still in business!! Had to travel from Fort Lauderdale to Miami where the store is located just to be told they didn't have my parts! All they had to do is ANSWER THE FRIGGAN PHONE!!!!!

  Dave Tinkham
a week ago
Got just what I needed. In & out.

  Jose Sierra
2 years ago
This is the place for all auto parts, good prices, very good service

  Reinis C
9 months ago
Parts store that doesn t have wheel studs! Either they incompetent or salesperson just lazy. Ill add that not only lazy but trash attidude

  Adam Varela
a year ago
take a photo of your paper receipt, without one they wont honor your guarantee even if its a month old. doesnt matter if you used a card. also, customer service is horrible, they make excuses to not work.

  P Crown Vic
6 months ago
They really do have the best price in town

  Reynier Suarez
a year ago
By far the worst customer service I have ever experienced, I ve literally called them 70x and no one picks up the phone and they are clearly open.

  Dwayne Ferguson
5 months ago
Great auto parts store any item's

  Louis bola�os
a year ago
DESAPPOINTED. Is a guy who really doesn't care about customers. Sitting in front of the 4th. Computer , next to small white Christmas tree... watching his phone for over 20 minutes.... ignoring all of the customers... Wasted my time .... I walked away.

  Consetta Harrell
a year ago
Their people are very experienced in what they do they're very friendly and they're very helpful if Johnny don't have it they'll try to find you someplace close that don't have it if you need any auto parts for your car check out Johnny's

  FACTMAN FACTMAN
a month ago
My go-to place for all automotive products!

  Jose Juarez
a year ago
I'm from Pembroke Pines and if you need any vehicle parts I visit this store for its cheap discounts without forgetting the professional service, they have charisma in their blood and I like that.

  Ruby Turner
9 months ago
Pablo is amazing. Excellent customer service. See him when/if you go there.

  Gipsy Duran
a year ago
I can t tell that much about this place cuz I was there no even 5 Minutes but yes I found the piece I was looking for , only thing was , they didn t have in the store so they gave me an option to go to the warehouse that was 4 minutes away , I said not problem , for the short time I was there , I can tell was a quickly and good service from the guy he sold me the piece !A one bad thing its the parking lot , they should have more coordination about it !

  305braid Queen
a year ago
2 mins before opening I'm sitting watching persons go in being served I walked in doors is open this young man on his phone after me saying morning three times for him to tell me that they don't open til 8am wow no good morning no ma'am can I help you just we ain't open til another 2 mins because I had to ask 3 times why not lock the door til its open ? Still here watching a guy went in came out with a bag lol wow but 2 more mins I have to wait 10 / 06 / 2022 @7:58am

  Jessica Izquierdo
4 years ago
If I could input less than one star I would. The absolute worst customer service ever. I just called because I want to know if they have one item in stock. Have been holding for 45 min after Johnny answered because he stated his name and still on hold. I decided to write a review since I will be hanging up. A simple question answered only takes 3 minutes guys. Awesome doing business here. Never calling again.

  Jose Padilla
5 years ago
Somewhat undecided on the score. Sometimes they assist you and sometimes they seem bothered that you are there. As mentioned on other reviews, they have a habit of not answering phone calls and you can hear them ring while on-site. Product line is OK, and if you have parts to pick up or come in from another location, you will not be able to return it as they are considered special stock?Not a lot of people seam to know that parts online are half as much and they, at times, have a higher price than retail.Be aware that, although they may get you the part you need, their quality is as much or less than OEM. Always keep your receipt.Other than that, be careful.

  michel montalvo
3 years ago
I would give 5 stars to this place but the only reason is because they never pick up the phone it is more easy to speak with the president that to speak with some body there. Prices are competitive compared with autozone or auto parts but they need to improve costumer service and parking lot.