Countywide Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fernando Miguel Villalobos
a month ago
What an amazing company, since the beginning Damian was something else. He went above and beyond to find the original replacement even though it was on national back order. Alejandro came and installed it very fast and professionally. On time, and you can tell he is an expert on it. My car is very important to my family since we have two babies and they fixed it in less than 24 hours. Recommended 1.000%

  Robert Reich
8 months ago
Maybe it was the extreme heat recently that caused my Jeep rear quarter window to shatter, I don t know. Thankfully, Gilberto from Countywide Auto Glass came to my home today and was able to quickly remove the remaining fragmented glass neatly and install a new window that looks good as new. What could have been a big mess was done cleanly. If you find yourself needing replacement auto glass, I highly recommend calling Countywide Auto Glass.

  Benjamin del Barrio
9 months ago
If I could negatively rate them, I would. I hired them to remove my front windshield for body work to my vehicle, and to replace my rear window. When I went to pick up my vehicle, my dashboard was completely destroyed, and the windshield is leaking. They refused to take responsibility and referred me to their liability insurance, who took over 5 months to deny the claim, as I expected them to do. Countywide tried to blame the body shop where the vehicle was, but I have had three vehicles repaired there and never had a problem. Countywide said they never got into my vehicle to do their work, but the rear window is retained by nuts on the inside of the vehicle. Countywide not only failed to clean the channel for the weather stripping on the windshield when then removed it, they failed to correct the issue when they installed the new weather stripping, leading to the weather stripping not properly adhering, and coming off. They even damaged the headliner.They were the lowest price, so I guess I get what I paid for.Services: Installation, Auto rear window replacement, Auto windshield replacement

  Eric K
2 months ago
monday night after a birthday party at my friends home in belle meade, i came out at 11:30 pm to find my driver door window smashed with glass shards everywhere. Tuesday was NOT the day to have to fix the window because my dad was coming in from west palm on the brightline in Aventura at 2:51pm and it was already 9:30. I called a few places listef on yelp but they either didn't have time or the price was too high. Going to the dealership for a repair was out of the question because the estimate i got from them was over $1-000. When i called Countywide it was surreal. The guy who i spoke with seemed super friendly and nice but was multitaskig and i thought for sure this would e a waste of time. However, he took my make and model of car and the year and told me he had someone coming out my way that morning and he cuold do the repair for $215.00 plus tax. I wasnt convinced he was for real but I took a leap of faith. He asked me if i spoke spanish. I said yes. He said alejandro would be coming to my home to fix the car and he made me his first stop so i would be done no later than 2 so that could go get my dad. No deposit no paperwork. Just a phone call. Sure enough, around 30 minutes later Alejandro called me and told me he'd arrive at my apt in 30 minutes. He got there in 25. I showed him where the carwas parked and gave him gave him the keys. Brouught him a bottle of water and next thing i knew he was finished. A;ll of 35 mins and that included vacuuming all the glass out of the car as well. He took payment via Zelle which I think was great because it's more secure than giving somene a card ovrer the phone. So for $230.05 I haf a new window installed, car vacuumd and was made whole again afer such an awful end to my evening. Alejandro was an honest super hard working professional and cared about my car ike it was his own. He came with all the tools and parts he needed plus the vacuum and even his own coffee. I coulfdn't have found a better compnay to replace my window and would use Countywide again in a heartbeat. They were professional, on time priced better than any other competitor and had excellent customer service. Awesome. Than k you soo much for getting itdone so fast and for being real honest people. Thanks for a job well done. Always, Eric

  Andrea Jensen
3 months ago
Damian was an absolute pleasure and provided superb service! And Ivan was the technician who came to our house to install the glass and he did an excellent job!! I got a chip and crack in my Audi Q8 windshield and I was mortified to handle this whole process especially since when I went to Safelite they didnt even know a Q8 existed in the Audi line. I have a ton of sensors and cameras in the car that I was worried wouldn't work if I went there. Handling the insurance was also a nightmare, but thats where Damian is also an expert in. He walked us through the process and how to navigate the insurance claims which was beyond helpful. I would highly recommend his company and Ivan's services!

  Ngg gonzalez (somanel)
2 months ago
I got a service at home. They have the option (in Miami Dade and Broward) to offer their services where you are. The follow up since I had my quote was excellent. The service I got was done with professionalism and fast. The technician who visited me - Juan Fajardo - was respectful and did his job with confidence.If I have any issue with my replaced glass (I hope not), they offer life warranty.Truly recommend this Company.

  Daniel Rodriguez
a month ago
Asked for photos, which I sent, never got back to me.Lol. Wasn t looking to get into a back and forth but you are so defensive I ll respond. I called 3 times, spoke with someone each time. I followed the instructions to send pics to the number you indicated below. Never got a response. I followed up numerous times and kept getting ghosted. If you didn t want the biz just say so. Maybe if you were as responsive to customer requests as you are to google reviews you d have happier customers.

  Stephanie Mejia
2 months ago
They worked around my schedule and were able to come out the very next day. Great customer service from beginning to end and the job was done quickly. Highly recommend

  Noel Acevedo
5 months ago
Broke into two of my cars and I called countywide as soon as I found out. They were here in under an hour and fixed both cars just as fast. I didn t even call around for pricing because it was crazy cheap! Definitely recommend them

  Oliver Largaespada
5 months ago
I give Countywide Auto Glass 10 stars if I could.My car was broken into on 9/27/23. They cracked my front passenger door glass and shattered my rear door glass. Thankfully nothing was taken as I don t keep valuables in my car. I made my report and contacted my insurance company. I was able to get a rental for 30 days until Safelite was able to get my glass replaced. I went to Safelite direct as I was being given the run around from my insurance company and someone finally told me they didn t have my glass anywhere in the United States. I literally googled other shops and vendors and came across CountyWide and let me tell you. I got a call back 5 mins later. Damien asked for my car details and probably 15-20 mins he told me they can replace my glass the next day. Damien even got my insurance company on the line with us in a 3 way in order to expedite my order. I was then given a time slot for next morning and Juan the tech arrived on time, was very friendly and answered all my questions and finished my replacement in about an hour. Let me tell you that the experience I got from Countywide was first class and they won me as a customer for life. Damien literally doing the extra leg work in finding my glass was able to locate it in 15 mins compared to Safelite in 30 something days. Like I said in the beginning if I could I would give Countywide Auto Glass 10 stars. Highly highly recommended.Service: Auto windshield repair

  Miguel Bustinaga
a week ago
Ivan was the best!!!Very professional and courteous!Very good job!!!Extremely satisfied.Thank you very much!!A+++++

  Cecilia Monsante
6 months ago
Great experience with Countywide Auto Glass, they were recommended to us by the dealership and replaced the lift-gate window on my SUV, they did a great job and even as the lift-gate then gave them a hard time, they got it all resolved. Nice to deal with people that have great customer service on top of doing a great job.Service: Auto rear window replacementService: Auto rear window replacement

  Mario Ego-Aguirre
3 weeks ago
Damian and his team are super professional. Fair prices and great service. 100% recommended

  Carlos Chirino - Real Estate Consultant
4 years ago
Great service and they come to you! My pickup's back glass panel had been leaking, or so I thought. The tech came and diagnosed that the water was actually coming in through the third brake cab light. He sealed it up and also resealed my back glass panel. Very happy with the service! Will definitely be calling them back to replace my windshield.

  Alex Santoyo
8 months ago
Gilberto did an amazing job installing the front windshield on my 95 Miata. Looking just like factory.Service: Auto windshield repairService: Auto windshield repair

  Maribel Elias
3 months ago
Professional and reliable. Alejandro did a great job on our car!

  Jackeline DiPaola
2 days ago
Great service very dependable. I definitely recommend this place

  Luis Calvo
2 months ago
Great work ethic s�per profesional highly recommend this company .installers name is juan.fajardo he knows what he s doing !

  Carlos M. Perez
8 months ago
Gilberto did an excellent job on our van. Called when on his way, and arrived when he said he would. Was done quickly, worked cleanly and was very professional.Service: Auto windshield repairService: Auto windshield repair

  sam sami
4 months ago
Good job good price good peopleDamien great at, dispatch Ivan technician great job at the siteThat s all I have to say about the serviceService: Auto power window repairService: Auto power window repair

  Tan H
2 years ago
I highly recommend using this company. I first went to a company called Affordable Auto Glass in Hialeah, Fl. What a huge mistake that was! I ended calling Countywide Auto Glass back and having a call back immediately. advising that my windshield is in stock and was given an appointment for the very next day. The technician Christian was prompt and professionalism and took about 30 minutes for the install. I would definitely recommend Countywide to all my coworkers, friends, and family. If I could give them 10 stars I would!! Excellent Customer Service from the time I spoke with owner Damian to speaking with the tech Christian!Service: Auto windshield replacement

  Frank Caballero
8 months ago
Best customer service ever! After a bad work done by one employee, I had a problem with my rearview mirror camera and was solved quickly. That is why I didn't give 5 stars. Hopefully, that employee is not working there now.

  Y M
a year ago
They replaced my broken window. I purchased the part for them so I had OEM parts. They came took care of it in about 45 min. GREAT COMPANY GREAT PEOPLE. I am so happy I went with them. The dealership is great but GO TO THEM BEFORE THE DEALERSHIP - they are the best! Trust me!

  Mark Streeter
a year ago
The most amazing service I have ever received from ANY business! My windshield was hit by a rock while I was driving to a client on a Saturday morning. I called Countywide while I was driving minutes after the rock hit and they took my info. opened the claim, and set the appointment to replace my windshield all before I reached my destination! "Don't Let Broken Glass Ruin Your Ride...Call COUNTYWIDE!"Service: Auto windshield replacement

  Johanna Maranon
a year ago
Very happy with the window replacement done by Countywide Auto Glass. The technician, Ihosbel was very professional and kind! They had the best price, they come to you and the service is quick. I will definitely recommend them to all!Service: Auto rear window replacementService: Auto rear window replacement

  Miguel Rojas
3 years ago
I highly recommend Countywide Auto Glass if I could give it 10 stars plus I would. My experience with Damian from first time I called was excellent! Wow talk about customer service awesome! He took care of everything with my insurance company kept me posted on the progress and even got me toyota original windshield. The tech that came to my house Christian Ramos called me 30 minutes before my appointment to inform me he was on his way. He arrived on time very polite, professional. He finished clean my car in and out, he made sure I was happy before he left explain everything in detail about the new windshield not what to do in the next 2 hours. Christian was amazing. I found this company online because of there reviews . My insurance company refer me to safelite after reading there reviews I said no way am taking my car there. I so happy I chose this great company. Don't hesitate to use Countywide Auto Glass you won't regret it. Thank you Damian and Christian for your great customer service. Service: Auto windshield replacement

  Willy Perez de Corcho
a year ago
Very happy with this company. Excellent customer service and excellent installation. Installers were very knowledgeable about the work to be done. Yvette from the office was amazing. She is very knowledgeable and was instrumental dealing with the insurance company.Service: Auto windshield replacementService: Auto windshield replacement

  Petunia Chilla
7 years ago
amazing company , amazing people.I called countywide when my windshield got cracked and they helped me really fast. The entire process was painless and quite pleasant. Damian, the owner, was very helpful and took care of the insurance for me. I did not have to do anything at all.... They billed the insurance company, came to my place of business and replaced the windshield the same day...all pain free. I will strongly recommend this company to anyone... I have actually done that and they have always done an excellent job for all my friends and clients.... don't bother calling anyone else...Countywide auto glass is the only glass company worth doing this type of work in Miami-Dade. Keep up the good job Guys...

  Janelle Gonzalez
6 months ago
Thank you Damian for such amazing work! They are very easy to work with! Fast, smooth, and on time.

  Ashley Osorio
6 years ago
They drove to my job and fixed my glass while I was working ! The service was magnificent and the job itself was flawless. They also cleaned all the glass that was inside the car. Honestly, what a relief that I didn't miss work time and they were flexible with my schedule as well. Carlos was friendly and communicated well over the phone and in person. Overall they did a great job and I highly recommend them. Thank you guys !!