AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angel Fontan
a month ago
Was greeted when I walked in told them my concern about the battery and associate said no problem. He proceeded to check my battery showed me that it needed to be replaced and replaced it for me. Fast, easy and car didn t get dirty.

  Mr. Nelson
5 months ago
A very long journey since I originally purchased my product. But regardless of how long it took me to get it, I was pleasantly surprised by the way the store manager (Sissy) took the time to listen, asked questions to clarify and confirm researched my issue and followed up as she told me she would until she resolved it. I was truly considering writing Auto Zone off and thanks to Sissy, I will remain a loyal customer. As I mentioned to her, perhaps you were just doing your job, and you were Very Well!!! But you were doing a great service to a customer that had been bounced around a for months. I thank her for that, for the interest she showed in this customer. I truly hope Auto Zone realizes that Sissy is a very valuable asset to the organization specially in times when humanity appears to be getting lost and customer service feels it s at a brink of extinction. Sissy again I thank you for you attention, professionalism and respect. God Bless

  Anthony Roman
4 days ago
Had a great experience with Rene G. and Juan G. we re of the greatest assistance and made everything I needed easy and smooth! Give them boys a raise!

  Parker Vest
3 months ago
The sales manager Andrea Hernandez is amazing! She very compassionate about the customers and very straight forward. Doesn t stray to make you waste more money, she help resolve your issue. Amazing employee. Will definitely be coming to this autozone more often

  Matthew Baker
4 months ago
Jose was GREAT and very helpful! He helped to get me the battery I needed and he had it installed right away. Highly recommend going and seeing Jose at AutoZone!

  IG: 8figuregoat
2 months ago
LUIS C. - REALLY HELPED ME OUT he was off of the clock and I walked in the store and he was very attentive! Not only was he attentive to all that I needed but very diligently in getting me assistance with a battery at the BEST REASONABLE PRICE POSSIBLE ANDDDD HE PUT IT IN FOR ME IN A VERY SUFFICIENT AMOUNT OF TIME!!! He deserves a raise!!! I couldn t be more grateful. After such a bad chaotic day I m happy to see amazing employees like himself are still present

  Ericka Gonzalez
2 weeks ago
Imani was so customer centered truly walked in and out with my new battery installed. He was knowledgeable and patient with whatever questions I had.

  Abby Barron
a month ago
Ren� Is the best person ever! He really came through when the battery went dead on my Subaru Outback and helped us find the best match for a replacement. 10 out of 10 would recommend.

  Maggie Coutu
4 months ago
I came to AutoZone looking for a replacement battery as mine was out of warranty. Gian V not only helped me pick the battery, but also installed it for me! He was kind and patient and went above and beyond! Will be coming back!

  Jennifer Lee
3 months ago
We came today to replace our Jeep s car battery. The battery died, had crusted acid all over it, and the nuts and bolts were all rusted. Sissy took great care of us during our visit. She recommended us a battery and replaced it on the spot! She was very knowledgeable and was able to remove the old battery despite the rusty old nuts and bolts. Thanks to her we have our Jeep running again!

  Cynthia Pawley-Martin
6 months ago
Sissy was AWESOME at changing my battery! Easy purchase, quick install & I was on my way! Thank you!!

  angel farigola
3 months ago
Andrea was amazing. She helped me at closing hours even though she did not have to. I greatly appreciate her help and recommendations. Will never forget her efforts

  Emily Pacheco
4 days ago
I was having issues with my AC and other things and I'm so glad I come to auto zone. Imani, was so helpful and very professional. Thank you Imani for your service! E.

  Kevin Bula
4 months ago
This is my go to auto zone in Miami, it s the closest to my house and the staff is always very helpful. Yesterday I purchased a duralast jack lift for my SUV, I went home to try it but it wasn t the right size for my car so I went in today to return it to get money back to buy the proper one but when I tried to return it, the manager sissy made smart remark about how the wheels on the jack were dirty and used, & she also mentioned that customers always buy stuff to use them and then return them, which made me feel very uncomfortable due to the fact that this was the first time I ever return anything from this company as a whole. I felt disrespected which made me go to another location and buy the jack lift I needed. I don t understand how a loyal customer gets to be treated this way. I m sure she s a great manager but some stuff just keep to yourself it makes the customer feel like they can t even shop there anymore. Bad for business.

  Blake Prieto
4 months ago
Imani was very helpful, professional, and knowledgeable. He identified that my battery was a lemon and got me a replacement battery promptly. After installing it, he tested the new battery and alternator, and then I was free and clear to go. Great service!

  Katarina Elisa
a month ago
My car battery was barely holding a charge and struggled to make its way to AutoZone. Ren� checked my car battery s health and saw it was in absolute poor condition. It couldn t even start after a second jump. Ren� helped me pick out the best battery for my car and replaced it swiftly. Thank you so much for the friendly service and helping me get my car back on the road!

  denio clough
2 months ago
Sissy was absolutely amazing, she went above and beyond to get me back on the road very quickly. You rarely experience customer service at this level anymore.Thank you again Sissy, you are the best!

  Nicollette Chavez-Olarte
2 months ago
Robert C. provided great customer server & brought me a lot of peace of mind considering the morning I have. Keep this guy, he will make all your customer return!

  Basuco Beats
4 months ago
I came in to buy a new Battery for my Nissan Altima 2008 and Robert C was very knowledgeable about what I needed in order to get my car running. He was super quick with the installation while making sure every bolt was secure. He added a gel that would prevent erosion , I was very happy with the whole process.

  Jennifer Jofra
2 months ago
My employer and I needed help with an issue pertaining to one of our vehicles which is where we met Sissy, the manager of AutoZone Auto Parts located in SW 27th Ave. She had an incredible knowledge of auto mechanics and went above and beyond to assist us in finding the right replacement of a battery for a very specialized vehicle. We can't say enough good things about her!

  Andrew Crisp
4 months ago
Great customer service from Imani! Not only did he take the time to change my battery but he answered my questions and showed me exactly how to change my battery in the future. He's really nice and a pretty big dolphins fan! If you have the chance to pick who provides the service for you, make sure it is Imani.

  Olga Khitrin
a month ago
Fantastic service. Rene was so professional, quick and just all around amazing. This was my first experience with AutoZone, and I will definitely be coming back.

  Cody Andreoni
a month ago
Robert C Was excellent to work with. He was timely and very professional. I recommend his services when you come to the store.

  Gabriel Garcia
2 months ago
I had to come in for a battery change after my car battery died. Robert C. Was at the check out counter. He was very helpful in trying to help me find a battery for my car. He also helped me with putting in the new battery. Thank you Robert for all your help.

  Omi B
4 months ago
I decided today was a good rainy day to change my windshield wipers. When I went up to the counter, the assistant manager Giancarlo was very helpful finding the wipers and installing them for me under the drizzle. Great service.

  nat deleon
4 months ago
came to az to check on my vehicles computer codes, and Gian was not only able to check the codes, but he also recommended a treatment that was much cheaper than replacing the part, and the code disappeared just like he said it would. Will definitely be coming back for the outstanding service.

  Kristi Anderson
2 months ago
I had the fortune of being helped by Sissy today when picking up a new battery. She was both friendly and professional. It just took her a few minutes to remove my old battery and install the new one. She is definitely a huge asset to this AutoZone !!

  Fernando Collazo Daza
5 months ago
I'm glad that i made this choice! Excellent Customer Service! My car battery died so i stopped by at this branch. personnel was extremely helpful, specially lmani who walked me through options. Plus, she changed the battery quickly!

  Anna Hugoboom
a week ago
Robert C. was very kind and helped me find the product to needed & offered to change my . Very appreciated!

  Joseph Gutierrez
4 months ago
Gian took care good of me , Very kind and great customer services