Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jorge L Gonzalez
2 weeks ago
I just was recently at the store today and I want it to say the great customer service of Luis Q. and his way of going above and beyond it exceeded my speciation. This person has a natural kind and professional demeanor. Thank you Luis Q.
Rosa Perez
3 days ago
I when to the one on 8th Ave describe the problem to one of the staff members I ask if the can check my car they said no csuse the light engine didn't cone on. So I search for another auto zone and when to this one on bird road the on my way there the engine light came on momentarily she young lady who I spoke to when out and check it I need a new battery. Thank God I made to this auto zone. Very happy with their service will be going to this one for my car needs.
Oliver Torres
3 months ago
Luis is the man! I m visiting town and needed help for my mom s car. She needed new windshield wipers and Luis handled it all right away without any problems. Gave us the best recommendations and easy install. Thank you!
Paul Grotelueschen
3 months ago
Tyler was awesome! Super helpful, knowledgeable and honest. Diagnosed my check engine light perfectly and saved me a ton of money by finding me the exact part I needed. Will definitely be coming back the next time I need car help!
Backstage Technician
3 weeks ago
Excellent customer service!Claudio went above and beyond by replacing the battery terminal connector on my SUV, for Free!THANK YOU SO MUCH!It really made my day...
1Freddy Angel
9 months ago
Great customer service. Clean and organized location with many parts and merchandise for all types of vehicles. Ask for non-technical tips, advice, and/or service recommendations. Excellent selection of breakfluid. Thank you!
Yosmi Q
a month ago
I live literally 3 minutes from this autozone and for more than 5 years I have used to buy everything I need for my cars there but in the last 4 months I have experienced a complete lack of respect on the part of their staff, specifically on the part of from Luis. QAbout 30 minutes before writing this I went with my father and parked outside the place, we called and they left us waiting for more than 10 minutes while we looked through the glass and saw a group of 4 workers talking while we continued waiting in the phone and two costumers who were being attended to by an employee, there was no one else in the store.When we entered and asked the staff who were there chatting why they did not answer the phone and leave people on hold if they are not doing anything, Luis.Q's response was that there were many people when we were looking for more than 10 minutes. outside that there was no one inside the store, but that is not all that is most annoying is the attitude taken by Mr. Luis. Q a challenging and quite disrespectful attitude for us who have been buyers of this store for more than 5 years, in My opinion is that this man is disrespectful and has a very disgusting way of treating clients. I don't think he should work with clients.
Grant Sobetski
7 months ago
Had a great experience here with Tyler! He helped me find the right sized A/C filter and wiper blades for my car, and made honest recommendations on which products to splurge a bit on or to choose the more affordable option, considering where I m driving. He even came outside and guided me a bit as I replaced a couple of parts (even replaced one of my wiper blades for me and guided me as I replaced the other) - truly above and beyond. Couldn t thank him enough. I even saw him answer the questions of another customer as well. I could not have had a better experience, and this location is lucky to have him.
angelocean365
a month ago
Love this place. The manager Claudio ALWAYS goes above and beyond and his skill and dedication to his job is evident.
Sarah Mendez
4 months ago
Claudio was super helpful in replacing my car battery. he was honest about prices and was very helpful in resolving my car issues
Eliana Poveda, JD
6 months ago
Fine, got in & out quickly. Wish the salesman had not been in such a bad mood. He acted as if I was bothering him when all I needed was oil.
Chenille Levy
7 months ago
Tyler was very helpful with all my car problems! He checked the battery levels of my car and changed the battery for me, as well as helped me resolve the issue with my AC. Very appreciative of him!!
Frank Gonzalez
9 months ago
Had some weird engine codes pop up so went to AutoZone to check and ended up having to change my battery and recheck the codes. Luis was awesome! He helped me check the codes, swap out the battery (make great recommendations based on my situation) and recheck the codes after. He provide me a list of my error codes that I can review with my mechanic and even went as far as assisting me with swapping my wiper blades. Overall, I'm very happy with my visit and highly recommend them!
Luke P
2 months ago
Luis at this store was extremely helpful.Coming back here for everything I need with my families cars.Thank you Luis.
Matthew Mckerrow
9 months ago
Went here to get a new battery and Tyler helped me out. He was excellent and went above and beyond to change out my old battery. He did it quickly and answered all of my questions and had a great attitude. Auto Zone Rocks and Tyler is a great asset! Thank You!
Joseph Duarte
6 months ago
Part sales manager Luis Acosta was excellent. Went above and beyond to help me out when others wouldn t. Thank you for your time and attention
Adam Rosen
10 months ago
Enrique is an amazing employee and human being. He really took the time to explain and help me with my car. He was patient, thorough and you can tell he really cares about his job and the customer. Such a great experience.
Ann Shea
6 months ago
Ernesto Reyes is the king of customer service, living up to his last name. This AutoZone is wonderful for helping out little old ladies with their windshield wiper blades. I took my 90 year old mom's 20-year-old Toyata in and Ernesto got the blades installed in the blink of an eye.
Dean Bush
3 years ago
I had to go to AutoZone this past week to buy license plate screws and the staff was very helpful in helping me find them; they were all very friendly. I got exactly what I wanted at a good price.
Aashish Pant
9 months ago
I came yesterday having a problem with my car's battery. Tyler assisted me with battery testing and identified my car's battery was bad. He then suggested a new battery and replaced the battery. I had a great experience at this store. Tyler was very knowledgeable and professional and the entire process was seamless.
Valerie Panting
11 months ago
Pedro M was amazing today. I just moved to Miami and needed a headlight fixed and I went to three different locations who either didn t help me at all or sold me the wrong lightbulb. Pedro was helpful, knowledgeable, and very professional and I was very pleased with the customer service. I will be returning to this location because of Pedro should I need auto parts in the future.
Salman Family
9 months ago
Tyler picked up where another counter guy gave up. Found my battery on the computer but it was out of warrantee. Although the regular battery was out of stock, he was able to get me the gold level battery and I was on my way as a happy satisfied customer .. again. Thanks Tyler.
Fabiola Velez
11 months ago
This place has an amazing customer service! Luis was my angel! As soon as I walked into the store he said hello and helped me immediately. He came to my car and assisted me after I purchased what I needed. Very friendly, professional and courteous.Thank you so much!! I highly recommend this Auto Zone!
Ana Maria Vazquez
11 months ago
Luis from 6521 bird road was very helpful and nice. He was able to fix my car problem and I am very happy with the service. I have always been able to get good results at this store and this time was hassle free as well. Thank you for great service.
Dindo Del Mar
2 months ago
Nearby my place they don't have the pair size passenger's wiper they checked in their system Bird Road A Z has so I drove they had it
Geoffrey Gelow
3 months ago
I tried to buy a wiper for my 10 year old SUV rear window. But they were out, second time.
Greg Terp
10 months ago
Tyler assisted me today when my wife s vehicle was not running properly. He used a scanner to check the vehicle trouble code and identified the issue. He then made a recommendation as to how I could correct the problem and the parts needed. A short time later my wife is happy and back drinking her vehicle!He was very professional, knowledgeable and empathetic to my situation.
Grace Dorado (GraysWorld)
10 months ago
Needed a jack and Luis took care of us, genuinely gave us some great info and took time to explain why a specific jack would be better for us! Very respectful, professional and knowledgeable. Great experience. Thank you Luis !
Carlos Atalay
6 months ago
Luis was great, he did a battery check and Alternator. Engine light check also. Great service!!
ANTHONY recio
9 months ago
Thank you, Tyler, for your assistance with the part that I needed. You were patient and helpful with the questions I had and even called me back as we had agreed. Your friendly and polite demeanor were appreciated. Thank you, also, Lilibeth, store manager, for your professional and courteous assistance.