Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shivek Vij
3 weeks ago
Sarah the Manager doesn t want to change a defective battery because she says she is busy when there is no one else in the store and only me.

  ReneeOnPoint
7 months ago
Great customer service from Issac. The staff on duty were very helpful and professional. There's easy access for parking and the location is convenient.

  Glenn DiResto
4 weeks ago
Although my order for a new battery was incorrect, this place was very helpful in resolving the issue I had and I was able to get the car up and running.

  Ridiel Lopez
2 months ago
Walked in for a Battery and the girls helped me super fast, then David came to finish the job getting me the battery and installed, this team it's great

  Superfly
3 months ago
Ryan and Josh are pleasant and gave great customer service.Ryan went out of his way without me even asking for it.

  Nick Dobie
9 months ago
Came in a 5pm on Saturday night and was greeted by a tall dude named Isaac. Little did he know this would start 5 hours of me coming in and out of the shop to address problem after problem i was having . Remained kind, proffesional and knowledgeable the whole time. Taught me a lot actually. My car had many needs of which i did not know how to address. Isaac was friendly, knowledgeable, professional and helpful. Helped me test my battery so I could choose a new one to install on my car. Sent me YouTube videos on how to change the battery out and even when I went home and drove back when I had questions, he was quick to help. Then I needed to change my oil. My car had a very weird filter setup. I've been to other stores 3 times, not one person could figure out how to modify the filter to fit my car. Isaac took easily an hour of his own time to help me figure the problem out while helping other customers talk about multitasking! Then I went home, again, has issues, drove back. He helped me more and lent me some tools, advised of which tools I needed to buy that he didn't have. Double check the sizing for me on my car. Man, I had to have spent 5 hour on this project, in and out of the store over and over. He was friendly and helpful the whole time. Awesome experience and definitely need to give him his recognition. Big thank you again isaac!

  laurent isaure
a year ago
15 mn in and out , very helpful to test and announce the death of my battery, which I can of knew. The only down side, they could of finished to install it, but I am a guy so they let me finish l. I still recommend..

  Kaylee Harlan
a year ago
The guys working here were professional, efficient, and nice. They fixed my issue very quickly. Jose was especially helpful. He helped turn my stressful morning around.

  Maureen Ramsden
a year ago
John put my new windshield wipers in for me and did it perfectly. I go there often and am very satisfied with their service and products. Recommend highly.

  FACTMAN FACTMAN
6 months ago
Friendly and helpful staff. Gets you in and out in no time!

  Anjhana Basterrechea
5 years ago
Excellent customer service. Very helpful with swapping out my battery .

  Frank Richter
2 years ago
Arrived at the store at 8:54 pm. Doors were locked, light on and someone sweeping the floor. I needed two LED light bulbs and had driven from Miami Beach to this location just for that. After two minutes of rattling and knocking the doors the assistant sweeping the floor finally came to the door. I showed the kind of light bulb I needed. He conferred with another assistant and then decided that the store was closed. I pointed out that getting these bulbs takes about 2 minutes and that the opening hours of the store are till 9:00 pm. At that point it was 8:57 pm. It did not help. Obviously sweeping the floor was more important than serving a customer who politely requested to buy an item within regular opening hours. Unfair, unprofessional and absolutely not ok. One of the most disappointing experiences in service I ever had.

  Bobby Intharaksa
2 years ago
Living in Downtown, this is my go to auto parts store. Had a problem with starting my 2017 Nissan and headed over to check out my starter, alternator and battery. Store is always well kept, clean and organized. Steve was very helpful, removed my battery and patiently answered my questions. He was very knowledgeable and provided outstanding customer service! Ended up buying a new battery because my existing battery was the original causing the starting issues. Steve gladly and expertly installed my new battery and I was on my way. Easy and quick! Car starts great now and everything seems fine. Thank you Edgewater Advance Auto Parts, I will definitely be back!

  Anzol Starlink
a year ago
They don t have universal 4 pin relay in stock. Only available the 5 pin not compatible who cost $18.60. I bought the correct relay more the harness for $11 at NAPA

  Sreeni
3 years ago
We contacted the store after our battery died and met Sebastian- he was absolutely amazing and repaired our car in 20 min after multiple other stores turned us away. He was super kind and polite the whole time! 10/10!!

  John Patrick
3 months ago
Quick, easy, and helpful and great staff

  Chris Cox
a year ago
I was lookin for a specific item. Online says they have it. They did not. The computer said that there were 7 in stock but at a different store. Not one person working there could figure out where that store was and barely could speak to me in english. Come on thats jus unacceptable.

  Eddie Vega
4 years ago
For over 10 years I've been a regular shopper at Advance near the midtown mall area. I always walk in with negative issues and walk out with positive solutions. I want to thank DAVIDSON for the exceptional customer service and always going above and beyond! Hope Advance Auto Parts recognizes what an outstanding employee they have! Thanks again!!

  Tresha Barrett
5 years ago
Needed a car battery. It cost $160...$181 with tax and fees. So I signed up on their website for their email and receive a 20% off coupon. Coupon can only be used online so I ordered the battery online, got the 20% off and put in-store pickup for the location I wanted. Also received $22 off the price for bringing in the old battery. So the final price was actually $140!

  Joseph Bryan
5 years ago
Gave this store a 2 because I needed something and sorry to say I had to go into s Spanish area and no1 paid me any attention at all I had to use common sense to find what I wanted not even the cashier greeted me just took my item gave me the total in Spanish then point on the screen. Took my money put my change on the counter and went back talking to other Spanish people. The POP in the store is only Spanish. I thought America is a English speaking country? I understand I was in a Spanish are but it should have both English and Spanish or maybe all 3 dominant language of Miami....

  Chris Schettino
5 months ago
They will check and replace your battery

  Xenophon Pateras
10 months ago
Worst place to shop ever. They take 10 to 15 minutes to ring someone up at the register. Never again .straight to Amazon!

  Alejandro Garcia
5 years ago
Terrible customer service in this place! Every time I come here I always get rude employees that have no interest in helping me. Especially last Saturday morning, I went to get a new battery for my car, I stand on one line and after 7-10 mins of waiting the guy at the register, Davidson, tells me to go to the other line because he needs to replace somebody else s battery. So, I go to the other line where Abe (or some name like that) is at, wait another 5 minutes for my turn, I buy my new battery and ask for help replacing it, and Abe tells me that he can t until he finishes with all the ppl behind me. So, I took my battery, went outside and spent the next hour trying to replace my battery, struggling a lot because I didn t have the right tools, and in all that time, neither Abe or Davidson approached me to offer help after seeing me there for a while. I go back inside to give them my old battery and even, with no other clients on the line, Abe takes his sweet time to give me my refund for the old battery because he was too busy telling Davidson how much of a liar some girl they work with was. I am never coming back to this place ever again!!

  Lenox C
3 years ago
BEWARE They will not honor their warranty policy on car batteries. I purchased a battery last year, and the battery is now having issues. They will give you a run-around and will not replace it; instead, they will tell you it has enough volts that give them a way out of honoring there polices. Buy from else where.

  Sergio F.
5 years ago
Having a car battery croak on a Friday night is no one's idea of fun times. So when it happened to me a few hours back - after my regular mechanic was closed - I used Yelp Mobile and found this store by my location. After my auto insurance emergency service gave my ride a jump start I drove the literal three blocks to this store.While waiting for the car service, I called and spoke with Jimmy, who said he had my car's battery in stock and could change it himself. Once I arrived, he checked that it was just the battery, brought one out and installed it for a nominal fee. He was very pleasant and the price was very close to what was quoted. I also appreciate the fact that the store was open relatively late.

  Alberto silveira
10 months ago
I love it , they are professional and a very very good deal s

  Gabby Owens
4 years ago
Purchased an air filter a few days ago. ABNOR helped me install it. He didn t have to. He looked up instructions on YouTube, it took him a couple mins what would have taken me at least 1/2 hour. THANK YOU ABNOR. He is an EXCELLENT EMPLOYEE. GIVE HIM A Raise. !

  Alex Raphael
5 years ago
The manager, sorry I forgot your name but the one with the dread.Best customer service experience I had at a Adance Autosports. He had a great knowledgeable of the products and took the time to how to use them.

  Marco Mall
6 years ago
Davidson had great customer service but they were super under staffed and took a while to help me. Just think they should hire more help but the staff still did a great job.

  Wilmeri De Los Rios Jr
a year ago
Very clean , good centralized location, south east miami. There are no other stores nearby for car asesories in South Beach.