Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sylvia M Sobel
6 months ago
Best place around 441 and Ne 199 street to buy your car accessories. I purchased batteries and they installed them on the spot. Good service and helpful, friendly staff. They have everything you need for your car.

  Faith Davis
9 months ago
Joel was AMAZING!!!! GREAT CUSTOMER SERVICE!!! You guys are so lucky to have this great team member on your staff. Joel went above and beyond came out to look at the car and explained the issue to my husband. He explained and showed my husband the part we needed and KUDOS!!!!to him. Courteous, Knowledge Base, a five star employee!!! I would have given Joel 10 stars if the app would have let me. JOEL was definitely above what I had expected who goes out out of their way to help you nowadays. No one, but with Joel's experience he can train others to be so like him. I can't say enough he was just so professional.Thank you again Joel for all of your experience, professionalism. I hope you have a great rest of your evening, and please enjoy your weekend, and continue to be amazing.

  B Thompson
2 weeks ago
I needed a battery. The employee help find the best one and installed it.

  Albert Pe�a
6 years ago
Having worked for this company before we were to be held for a higher standard at least when I was working there store number 93 69 the parking lot is a mess trash everywhere Messi inside the store has not been fronted not tidy and the employees are super casual with no interest at all did not say hi when I entered the store or good morning it is not right and it shouldn't be that way.

  Rick Onatra
4 months ago
I bought the very expensive spark plugs, I think they are Dishonest and I will not return to Autopart

  Timothy Timothy
10 months ago
Had to go too this store to pick up my order which it wasn't ready after I placed the order seven this morning.. Will not ever go there again. I will just wait til my store gets it...

  Ahmaria Harrell
9 months ago
Joel provided the best customer service. He was very nice, understanding, and patient with me.

  Melody Davis
5 years ago
Anna was great. She was the only female working that day and might I say she was the only one doing real physical labor. Great job Anna. I just thought with there being 3 male employees they could have leant her a better hand. Overall the customer service was on point and the store was very clean.

  Alexandra A
5 years ago
Barby the night manager is world class! Upon my arrival, she not only greeted me but offered to help me find the LED flashlight I needed. Unfortunately, the flashlight proved to be defective but her customer service was consistently professional at my return. It was so delightful to receive a hassle-free transaction by a personable individual that makes you feel welcomed at each visit. This is rare in today's world and worthy of recognition. Barby makes the service of this establishment shine; a true asset to this company!

  Denisse Talavera
3 years ago
Great service, even though there was not much staff was helped quickly and efficiently! Very nice young guy assisted and even gave advice on what to do if incident occurs tomorrow! Thank you again!

  Arlette Molina
2 years ago
The worst Advance Auto Parts in life. I placed my order 4 days ago, my order is not ready and when i called, the woman said: i barely hear you and hang up the phone. I called back and then they left in the line 20 minutes and then calling back and nobody answer. I dont know about my order, they dont refund also! Whats wrong with this people? Never recommend this place to nobody! TERRIBLE CUSTOMER SERVICE.ORDER IS NOT READY IN 30 MINUTES LIKE THE WEBSITE SAYS.NO REFUND.NO ANSWER CALLS.YOU GUYS SHOULD BE TAKING UNEMPLOYMENT, AND LET ANOTHER PEOPLE WORK!HONESTLY!

  sharon daniel
a year ago
Employees are very nice and helpful I went there because on certain parts they give you life time warranty

  Abigail Boisette
5 years ago
I came in completely lost as to how to fix my car battery, but this lovely gentleman named Sebastien came and practically saved the day. He assessed the problem quickly and was efficient in replacing my battery and he also went the extra mile and half to recommend the terminals and wiper blades. He was amazing!!! If you need help with anything you need to go see Sebastien at this location. He"ll take care real good care of you. Wink wink

  Dwayne Crawford
5 years ago
I had to return item I purchased four days ago. I ask about returning policy before putting and was told that I had to have a receipt. The manager was giving me a hard timeSaying I should make sure it is for me before returning. It was unnecessary. I was given my credit after listening to his b. S.

  Michelle Stiefeld
4 years ago
Andrew was very helpful. Helped me understand what it was I was looking for. Took the time out to educate me on the difference between the parts i came in to inquire about. By far the best service I've received in a long time.

  MAMA RICH
6 years ago
The Lady Polly was very helpful/fast when I went to exchange My Son battery May 10, 2017, it could have been very Complicated the fact I did not have the receipt and was purchased from a location on the West Coast. Sorry I can't say the same for the Guy who worked in the parts Dept. Who seemed to busy to get the battery from inside My Car. But Thanks to a Customer in the line for bringing it inside for Me, and the Guy who picks up parts for the Store who took the replacement battery back to the car for Me.

  jose martinez
5 years ago
I love this store! Barbie is hands down the best, her service is amazing. She is very respectful, quick to help and lend great advice! This store has great respect from me!

  N&R SKILL SERVICE
10 months ago
Place to get all your auto parts . Excellent customer service and awesome environment

  Maciej Mike Makuch
6 years ago
Customer in front of me and advices given by sales representative on A/C system. Being ASE certified, I couldn't believe that. Not trying to sell by any means but to help. This is unique today. My respect, kudos, thank you. Will recommend to all of my friends.

  Steve Pollack
a year ago
Easily found the stop-leak product I needed and didn't have to wait long to check out, even though it was a Saturday afternoon which can be a busy time.

  Paula Wilson
6 years ago
Today my car battery died so my daughter's aunt came in the rain with her kids to make sure I got a jump start and that I did not break down on the road . We called advance auto parts on 441 and 199th. We spoke with someone called Barby, she was easy to speak with and she helped use quickly, there were no service guys around at the time we came in . So Barby came out with here tool table and changed our battery in less than 5 minutes. I will be for ever be grateful for this woman, Barby. Thank you.l! Store 09355

  Tracy Harris, U.S. Navy R
5 years ago
Rashod was very rude, unprofessional and not helpful at all. He did not know how to redeem a coupon I had and tried to make me look like the dummy. It turns out he sold me the wrong part. I'll definitely report him to the manager in the morning.

  Deborah Glendenning
2 years ago
Advance Auto Parts is great excellent the guys are always very helpful they help me find everything I need and usually have a 15% off or they have sales great place to shop for your car

  Mr. Wallace
5 years ago
It's not a bad place I would definitely like to see more competitive items and prices the store it's not made to me to handle large volume customers neither is it setup to get customers in service their needs and get them out the door it's very lacks there's no sense of urgency I will definitely rate higher Stars when I see improvements.

  Rosa Rivera
a year ago
This store is Great !! Employees Are Very Helpful !! Thank You Auro Zone

  daz1872
7 months ago
Awsome!! Guys at the counter are VERY helpful!

  Gayle Friedman
2 months ago
Advance Auto Parts was once equipped with car needs to check a Car when "Check Engine," went on. Today, I need to go to Another Auto Store. This is a Mark Against Advance Auto Parts.Remember, you lose customers once Corporate decides to take away a much needed part of Auto Goods.

  Carlos Diaz
a year ago
They help a whole lot. Very good employees. Helpful.

  John
8 years ago
Well to start off with thanks to Mr.medina for helping me on how to save money. They were charging me 80 something with tax.for changing wipers on 2012 C300. I couldn't belive how simple it was to change this object on my vehicle. For you people out there it don't hurt to ask. It could save you time and money

  Daniel Sardinas
5 years ago
Service was super fast and the staff were very friendly! Got my car battery replaced in and out in less than 10 minutes!! Fully recommend