Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rosie Belle Farm
a year ago
This fella is remarkable. We recently moved to the area and are living in an RV on our farm. With the deep freeze we experienced a number of issues with the plumbing. We had no hot water. We randomly selected this business from Google along with 5 others. Brock was the only one to return our call (on the Monday of Christmas holiday mind you). He spent quite a bit of time on the phone working me through what might be wrong and with his advice we have hot water again. We haven t had the pleasure of meeeting Brock as of yet but for sure he s one heck of a good fella !!!
Lindy Lewis
6 years ago
Oct 25, 2017: Brock's RV Repair was recommended to me by a friend who had used his service several times in the past. I drove to meet Brock for repair of a faulty jack that would not retract. Called him on Monday, he ordered the part that I needed, and met me and replaced the jack on Wednesday. I found Brock to be very personable, professional and knowledgeable of the repair(s) I needed. He gave me several tips on other issues that I have with my RV. I found his charges to be very reasonable... much better than dealerships I have dealt with in the past. I would recommend him highly to anyone who is in need of RV service or repair.
Steve Jones
2 years ago
Called Brock because compressor was not kicking in on front a/c unit. He originally said he was busy that day but would be here at R/V park at 9 the next morning. He got caught up early, called back at 2 p.m. showed up within 30 minutes and had a/c unit repaired in 20 minutes at a very reasonable price!I would highly recommend him for any RV repairs!Service: Air conditioning
Nik Rimes
2 years ago
Brock is amazing! He was able to get us up and running twice. Once for the electrical in the entire RV and once for the AC. Prompt, professional, and fair pricing. I would definitely recommend to anyone looking for a mobile RV repair company.Services: Electrical, Air conditioningServices: Electrical, Air conditioning
Stephanie Tallent
3 years ago
Our camper door locked itsself, locking us out, keys inside. We were at a gas station fueling up and having lunch We called Brock's and he was en route immediately. I crawled through a baggage compartment and unlocked it so we cancelled Brock's rv service about 10 minutes after dispatch. He was very understanding and didn't charge us a service call.
Robert n Michelle (Luna Express Travels)
3 years ago
Front AC had an issue. Brock's came when scheduled and was prompt and professional. Great price for the service and completed the job. If I'm ever in area again and need a RV man, he is #1. Need help, give him a call!
1wildflwr
9 years ago
Came on a Sunday. Wiped his feet each time he entered. Fixed my biggest problem quickly. Was professional and personable. Really listened and didn't price gauge or over sell. I will hire him again for a larger project. He knows his stuff and am confident he can fully renovate a vintage RV I just bought. He's already fixed a problem that stumped several others. And he was willing to come all the way out to Bristol/Greensboro. Thank you Brock. You rock. Look forward to future projects and glad I took a chance on you. You are one of the good guys.
Renee Carter
8 years ago
Brock would have easily earned a 5 star review from me if he would have come back and repaired this AC unit that he installed, We had 2 AC units replaced due to lightning strikes, the front unit leaks water all over the ceiling inside the RV and it drips on the floor, it has caused water damage in the ceiling. We call and call and Brock does not fix this problem. 3 months now we call him about this and it still leaks. I have told the insurance company not to recommend him to anyone, and I would not recommend him to anyone. He got his money from the insurance and now he leaves us hanging. I am filing a complaint with the better business bureau. I will remove this negative review and withdraw my complaint if Brock comes out here and fixes this issue... edit... Yes it did stop leaking but that was apparently just temporary, my husband called you back 3 times since the leak started again, once you said you would come by, the following to times you did not return the calls. We would have paid you for a service call so that is not even an issue but we did not see you come out or hear from you again, he called you as recently as saturday, 10/10/2015 and still have not heard back from you. I recall you saying that there was some buckling but not once did you say anything about replacing the wood or rubber roof to me. It isn't a matter of not paying to have it done, I wasn't aware of what needs done. Simple fact is that before the repair we had 2 AC units that did not leak into the rv ceiling now after the repair we have a unit that continually leaks into the RV and has rendered it unusable... Also the repair work my husband did was NOT on the roof, so I have no idea what you are talking about.
Mr Fishman
a year ago
Had storm related damage. Brock confirmed appointment, arrived on time and had us road ready in under 30 minutes. Highly recommend.Service: Body & TrimService: Body & Trim
John Nichols
6 months ago
We will use them again in the future. Good atmosphere. Great group of people.
craig zenker
2 years ago
Called Mr Brock . Told him the problem about the water heater , .He told me to swap out a the diod , and call him back if not the problem . It did work . He could have drove did it himself and made a house call . And I would have paid it so we have hot water .The next time I need repairs he's the person I'm calling.
Marlowe
2 years ago
He s a very very honest man!!! Which is very rare nowadays!!! Thank you Brock!!! You could have cheated me but you didn t! You told me the cheapest way to repair my refrigerator in my RV/She-shed and will be visiting Lowe s to find one! Thanks again!!!
Mark DeWitt
4 years ago
Positive experience. He arrived as promised, is knowledgeable, prices are very fair and he completed what I needed done.Would definitely recommend Brock.
Tom Millering
2 years ago
Told Brock my problem over the phone. He said he was 99% sure of the fix. Stopped and bought the part on the way and had me fixed in 10 minutes. He gave me the invoice of the part and didn't add a surcharge to the part. Thanks Brock!Service: ElectricalService: Electrical
Judy Croteau
9 years ago
Great work, arrives when he says he will, completes the job. We've tried the other repair guys, Brock is the best.
Bernie Woodward
8 years ago
Brock was great! Knows his stuff and was able to troubleshoot our problem, get the right parts, and save or camping trip!
Connie Clefe
5 years ago
He helped us tremendously over the phone with great suggestions that solved our problem. We will so be calling him again for repairs!
Wayne Turnmire
8 years ago
Outstanding. Very knowledgeable on all parts of Rv's. Plus he took the time to show me things about my Rv that I didn't know. Highly recommend.
Marshall Brown
2 months ago
Great service, responsiveness, and communication
steve Brinkmeier
4 years ago
i own a big rv park in Mexico beach and he is only service guy i recommebd. and tgats been for 15 years
Nicholas Ambrose
5 years ago
Friendly, on time and fair price for service. Replaced rear ac Squirrel cage on Motorhome.
Heber Meeks
6 years ago
Showed up on time. Fixed the problem. Fair price. Could not ask for better service. I would recommend Brock to others. Thanks
Hazen Williams
6 years ago
Excellent service on time, knowledgeable and didn't over charge. Very reasonable! Thanks Brock!
Robert Henry
3 years ago
He was very knowledgeable about what we needed done thank you we WI be using him again if needed
Tim Mccarn
2 years ago
Very nice didn't work my area but was nice enough to tell me how to trouble shoot my problem would recommend to anyone one in his area thank you for your help
Deborah Johnson
4 years ago
So happy to find this quality competent business! Timely response, professional diagnosis and remedy. I strongly recommend this place
David Jasa
3 years ago
On time and very good at his craft. Friendly too.
Kurt Grey
2 years ago
Never called me back they get a thumbs down