Executive Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kathleen Brownell
a week ago
Shawn,We just wanted to say thank you for the excellent and prompt service that we received on our rental car repair on our recent visit to Marco Island. We found ourselves in a tight spot when our car needed repair one weekend. When we called you on a Monday morning, March 25th to be exact, we got an immediate appointment that morning. Service was fast, reasonable, friendly and much appreciated. We passed along the name of your business and our experience to friends and family who also spend time on Marco Island. We hope that we do not need your services again, but if we do, you will be first on our list.Thank you.Larry & KathyBuffalo, NY

  Debra Dimke
3 days ago
David and Jeff are exceptionally customer focused. They are so responsive to scheduling, detailed in answering questions, and always ready to help solve a concern. We will continue to be loyal customers. Grateful to have their excellent services.

  Shaw Family
2 weeks ago
As always Executive Auto gave us superb service. The problem with my car was addressed immediately and the estimate they gave us never increased. I highly recommend Executive Auto for your car repair needs.

  Tim
3 months ago
Brought my 2003 Mercedes to get fixed. It was not turning over.. they called me and I needed a new battery and alternator!! They fixed it in one day, right before Christmas eve! Wow. Thank you Jeff. Very reasonable pricing !! thank you very much..

  Bonnie Renda
4 weeks ago
These guys are the absolute best. They take care of me and my automobile and I trust them to be fair and honest. I'm grateful to have them. And they're AAA!

  Jeff Kiessling
4 weeks ago
Had a flat tire on vacation and the guys at Executive Auto were super responsive and helped us get our vehicle back quick! Great people to work with!

  David Rivers
3 months ago
Excellent service and customer service. Would highly recommend to everyone in need of help! Very experienced in their craft, and most importantly they truly care about solving any problems! 10/10 for sure!

  Bob Chrystal
2 months ago
Great people and they do great work. Very honest and very reasonable. David is really great always willing to get you in.

  Paddle Marco
4 months ago
Put a new battery in our car in 10 minutes without a reservation and it was $150 cheaper than the competitor across the street. We will officially be going to executive Auto from here on out.

  Elliot Miller
3 months ago
We have used Executive Auto Repair for about 10 years and have always found their work excellent and their prices fair and reasonable.

  Ronald Clark
2 weeks ago
Recommended by a friend who has been doing business with Executive for over 20 years. I now know why. They did everything that they said they would do.

  Kevin H
4 months ago
Always great service and fair prices. Have been dealing with them for 4 years since moving to Florida

  joe temming
3 months ago
Really good shop.Honest (a rarity these days). Very prompt.Highly recommend.

  Mark Conrad
11 months ago
$0 STAR - BEWARE AWFUL SERVICE - Marco Island Bald Eagle Location - Came down on vacation had an issue with a braking sensor. They said they fixed it, issue surfaced again after driving a few miles but was heading home (out of state)..Called back and they said get it fixed once at home, and they would work with us in addition to the warranty return for part and services. Got home made calls, no calls backs. Returned a month later for another trip and stopped by to discuss resolution. Response....nothing we can do. We dont have the part that was replaced and you didnt use our nation wide warranty service partners (which of course was first time it was mentioned even though we said we were taking it to the Acura dealer) ...I do not write reviews but in this case I want to make sure people in similar situations understand what they are dealing with before using their services.....Basically $500 to diagnose and improperly repair or install working part. Car issue was actually fixed by dealership because of a seperate issue dealership diagnosed. Fail across the board from a customer service, diagnosis, and repair perspective. Hope this saves others from similar experience.

  David Lee
9 months ago
Twice in one week ,while on vacation, had issues with 2 different vans, fearing the worse , David and the team resolved my issues, professionally ,timely and affordable, thanks again. I strongly recommend them for your auto service.

  Ray Lombardi
a year ago
In a situation where my car broke down, David at Executive Auto did a great job in getting me towed, having the issue evaluated and providing professional honest advice in a timely manner. Their honesty, professionalism and fairness in pricing for service provided was greatly appreciated and their advice calming in an unsettling situation. I would highly recommend Executive Auto and look forward to their servicing my vehicles in the future. Thank You Executive Auto.

  David Ervin
4 months ago
They go above and beyond, take the time to explain everything and very prompt service. Red carpet service!

  Sue Olmsted
a year ago
Executive Auto has serviced our cars via AAA for years. They have always done so very quickly. They are professional and friendly. When we go to the shop for service the team there is quick, professional and friendly.

  Brandon Testa
a year ago
Hold on folks & get ready for a rollercoaster of a ride w/ these guys. Was referred to them by a local business man & the first couple times went fine. Our last experience was full of miss communication, bait & switch & over all just treated rudely with a lot of promises yet zero solutions. It s hard to find quality customer service & even worse that some places try & take advantage of honest people.

  Evan
3 months ago
David is the BEST! Incredibly honest and friendly, and always goes above and beyond to help me.

  Zach Wagner
9 months ago
Got an oil change and not even halfway home I broke down and there was no oil in my car, luckily a state trooper took me to a gas station to get oil, not sure what they did but something wasn t right, also had to wait two hours for the oil change.

  Nancy Logozzo
2 years ago
Courteous and professional. My car was serviced on time and no surprises were discovered. Henry at the front desk was knowledgeable, helpful and just plain nice. I would highly recommend Executive Auto to all Marco Island residents and visitors. This will be my auto service spot from now on!

  Jen Ball
a year ago
My husband and I were headed out of town when the shield underneath the van started dragging. my husband drives from his wheelchair (so there's no front seat). we were in a pickle because we didn't know what we'd do if we had to leave the van to be repaired. the helpful man at the desk took the shield off and didn't charge us - and explained that the part wasn't essential and we could have it replaced later if we wanted. great experience, so kind of him to help us out!

  Vic DiNitto
3 years ago
Professional, courteous, punctual. Highly recommend. When calling for an appointment, David was polite and thorough. When dropping off my car, Henry was respectful and greeted me by name as I walked in the door. The service was completed in the time frame provided at a reasonable price.

  Joanne Lawand
a year ago
I will never use again after using for fifteen years plus. Was treated by an employee so rudely today, I am still shaking. They would not give me owners name. This past week I spent over $ 3500.00 with them. They must be under new ownership. Please let me know who owns this place. No way to speak to a customer and a lady.

  Steve Prefontaine
2 years ago
The entire Executive team is amazing. Friendly, happy, and engaged team that provides incredible customer service. Customer service is at a premium these days and many companies have forgotten about how a customer should be treated. These guys are old school and know how to run the business. I appreciated it. Thanks guys!

  Rick Keyser
2 years ago
I had a oil change appointment this morning at 8am and got there about 10 minutes early so I went to the front desk and was greeted by a youn..g man that had the nices personality that you could find. I would be proud to have him as my employee. They were very prompt and very professional through the whole process. I will certainly go back there again and highly recommend this business.

  D Wrenn
3 years ago
Great service received today. They were very busy but cheerfully worked me in so I can travel tomorrow. I also like taking my business where it s appreciated. Henry and Jeff were great. Will definitely go back if need arises.

  Roger Gonzalez
2 years ago
I have been in the customer service business for 30 years. For us it was all about the customer. I just want to let you know that your customer service has been second to none. I appreciate you Henry and David for everything that you did for me concerning my car and I think you guys are at executive auto are great !

  Claudine Boy
4 years ago
My friends at Executive Auto are awesome! Henry, David & the entire gang always go above & beyond to take care of me. Dwayne drives me to and from so I don't have to worry about arranging a ride. They will always call with their estimate before proceeding with any work. They are honest, fair & accommodating. I prefer to spend my money at local businesses and Executive makes that an easy choice! I highly recommend!