Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Schatz
3 days ago
We have been taking our vehicles to Arnt and Chris for years now. They are honest and provide fantastic service. Recently took a vehicle to them that my father gave to me for a tune-up and she sounded better than ever when I drove her home.
Susan
a month ago
I took my newly acquired used Mercedes-Benz SLK to be inspected at Europa because I just bought it and wanted to make sure there was no issues. If there was, I could return it within five days and receive my money back. They set up my appointment day after my call. After finding that everything was good they completed the B service so I would not have come back. This is my second time using Europa. They had taken care of another Mercedes I had years ago so there was no hesitation about having them check out my new one. I had multiple questions about my new car and Chris was generous with time and answered most of my questions. I would highly recommend them and I will be having all my work done by them as needed.
Thomas Gross
3 months ago
Europa Auto is the best place to service your car. They are honest and trustworthy. I took my G Wagon to Arnt for a second opinion. Another place gave me an estimate for $5k to fix a laundry list of items. Arnt fixed my car for $600 and the issues the other place listed weren t issues at all.Chris who runs the first desk is super nice and helpful. I highly recommend this place.
brian griffiths
6 months ago
Extremely knowledgeable and reasonable prices. They discuss and explain repairs needed immediately and ones that can be put off and done in the future. My old Range Rover drives better than ever after coming here.
Sona
a year ago
I took my car in (3/7/2023) due to engine light on (charcoal canister issue). Was told by Chris that the purge valve was bad and needed replacing and after replacement, the car would be tested again to make sure there is nothing else and no other fault codes remain. Same day (3/7/23) Chris called me and said my car was done and it was ready for pick up.When I arrived to pick up my car, I asked if my car was tested after new valve was replaced to make sure that's all it was and he said NO bc they're sure it was the valve. "Valve was tested and it is trash". I pay them $400.61 ($111 for the valve, $349 for labor and shop supplies) and turn my car on and start to drive, engine light still on. Shop was closed and gone for the day.Went back 3/8/23 next day - got a call stating they "messed up" "Tech mistakenly replaced the valve when the whole canister needed replacing. Tech is not sure how he missed that" They wanted to charge me $616 for canister, except OEM pricing is $482. ($134 more than what the part costs - btw they get that price for $390)They lie/overcharge on parts. $616 for canister vs actual $482. $111 for purge valve vs actual cost of $65 Lied and said valve was bad and then said it is actually good. Instead of saying "hey we messed up therefore we will take care of this for free" they wanted to scam me out of more money and still have the same incompetent tech work on my car. No thank you!Owner just stood there embarrassed that a woman knew more than they did. Stay away from this place or at least do your homework before you take their word as facts.Do NOT recommend!!
Mitchell Kelly
2 years ago
Arnt and his team of mechanics at Europa Auto are top-class. I took my BMW there for just a routine tire rotation & balance and alignment check. During that service, they also noticed that my transmission pan was still leaking...something the dealer claimed to have fixed under warranty, but in fact did not. Ultimately, I just had Arnt's team take care of this because quite frankly I lost trust in Fields since they flat out lied to have repaired something they didn't. That was definitely the right call. My car is driving better than ever now. Not only is my drivetrain smoother, the ride is also having impeccably balanced and aligned tires.Make no mistake - Europa IS NOT the cheapest show in town. If you are looking for cheap work on European car, you bought the wrong vehicle and that's your own fault. Skilled labor isn't cheap and cheap labor isn't skilled. You get exactly what you pay for at Europa - skilled mechanics that will treat you and your car with the highest level of respect.Save yourself the headache and hassle of the dealer and just come here instead. You won't regret it.Services: Tires, General repairs & maintenance, Wheel alignment
Victor Garcia
5 years ago
I am extremely happy with the service I have received from the team at Europa Auto.Just finished my six month courtesy follow up visit today. My vehicle was completely checked, and guess what? There was no charge.I am very happy I found this quality team here in Orlando, that cares for my Mercedes in a very professional manner.Thanks, Chris , see you in six months.
SK McCall
6 years ago
Europa takes care of our car as if it were their own car. From service to arranging a rental/loaner, I always appreciate their assistance. The attention to detail even after the service is completed is amazing. Their followup and support is beyond anything we have experienced and is so appreciated. We have been with Europa for almost 10 years and they always treat my family and my car as a priority, ensuring that our car is running safely and that we are satisfied. Arnt has put together an amazing team and we don't trust anyone to take care of our car but Europa!
TImothy Morton
6 years ago
I have been a loyal customer the past 7 years. I have never had a bad experience and always felt like they were looking at things in my best interest. They will inspect your vehicle and offer suggestions for repairs or what they see could be issues down the road without pressuring you to act that day. They offer warranties on the parts and service they provide. I would not take my 2001 Mercedes anywhere else. GREAT PEOPLE!.
David R
5 years ago
I have been going to them for the past 2 years, Tori, Chris, & Arnt have been all great to work with. Great service and highly recommend them!2-22-19Thank you Europa Team for another exceptional service for my Audi! Honest, friendly, up front, great pricing, and they give you a warranty on all the work they do!
Lisa Riddley
2 months ago
Very upfront and honest. I would recommend them to family and friends.
Steven Dyminski
6 years ago
Excellent service and quality all around! Initially brought my E350 to get aligned but the tech spotted that I had a faulty upper ball joint, which he physically showed me. I replaced the ball joints and got it aligned. Europa Auto has the most honest and hard-working staff! They are the only ones I let service my car.
Andrew Bowman
7 years ago
What a pleasant experience! No nonsense fair prices and great work. I live in South Florida and needed a repair found this shop online read reviews and after how I was treated by Chris and the advice of tech couldn't be happier. We be sending family who are BMW owners here. Nice to see a well run shop outside of dealer experience and pricing.
Daniel Ledesma
4 years ago
These guys fixed my air bag suspension, dealt with the warranty company direct, got me a great deal on a rental car and kept me up to date on the progress of my vehicle repairs. Stand out job, great communication and really pleasant experience overall.
John Henry
5 years ago
Excellent Euro and domestic mechanics who know what they are doing based on years of top notch technical training and love of their work. Arnt Johansen leads a dedicated group at Europa and when you get your vehicle back you know that it has been well taken care of. I have no hesitation recommending Europa for all your car's needs: tires, engine, transmission, water leaks, suspension, electrical issues, etc. This is an honest group that will do their job properly and at competitive rates that make you want to come back over and over. I have had all my cars serviced at Europa: Mercedes, Jaguar, Nissan, BMW. They can do it all. And it has been a great 12 years!
walter gonzalez
6 years ago
Exceptional service.Very professional work experience for over 5 years in my 2000 Mercedes s500. Thanks for keep my car like new.I highly recommended Europa Auto for you best service around Orlando.
Trevor Ward
6 years ago
We've been bringing our car here for about 2 years now. They are extremely trustworthy. On top of that, they do great customer service. I don't feel like they are trying to just squeeze every dollar out of us that they can get. We will continue to bring our car here.
Jay Hixson
6 years ago
Great people who do superior work. They have always been honest with quotes and the price is as expected. 1971 280SL is not an easy car to work on or find parts for but they do a great job. I also needed some custom ac work done and it was handled. Arnt and Laszlo who worked on the car, and Chris and Alan on Mgt staff are easy to communicate with and all of them want to do the very best for your car. You can't beat their 3 yr warantee. I highly recommended them and I will continue to use them for my prized car.andChris and Alan
Daniela P.
6 years ago
I had a BMW few years ago and took it to a cheaper local shop for a transmission oil leak, they "fixed" it and my car never was the same after that, I finally sold it because I hated the fact thay it was not running the same. I guess you get what you pay for. After that I got an E350 and had to find a good shop (other then dealer) that can maintenance it. Friend recommend Europa Auto and THANK GOD he did! I am sure there are cheaper shops out there but if you have a $50k car trust me ,I learned the hard way, it's not worth it. These guys know their stuff. Highly recommend.
Matt The Label Guy
9 years ago
Europa auto is tucked away in a small business parkway in Maitland, FL, you could say it's a hidden gem. My 2007 BMW 328i had a starter fail and the crew at Europa got my car assessed the same day. The quote to fix my car was 35% less what Fields BMW of Winter Park quoted. I was very nervous taking my car to someone other than the dealer but once you talk with the owner Arnt he will make you feel at ease. Arnt is highly educated in the world of European cars and was nice enough to ease my concerns by talking to me about what my car needs immediately and what can wait. I was even give a tour of their state of the art garage, it is super clean and high tech. Europa auto will also give you a 2 year warranty on any repair! Anyways as you can tell I was very happy and would highly suggest using Europa unless you like sitting around Fields BMW, eating cheap food and overpaying for your repair. Thanks Matt H.
Linell Shepheard
6 years ago
Avoid this place. I did my research before going and understood what was wrong. They confirmed each item. Yet their estimated charges were excessive. They planned to double charge on labor. They explained that removing the bushings is complicated. Seriously??? It's less than five minutes if you have the right tool. Then proceeds to say they can't do anything about standard labor times. Needless to say, I opted not to get the repairs done. I get my car back and now the brake malfunction light is on. Seriously!!?? Completely dissatisfied. Go at your own risk
Denise Hudson
2 years ago
Europa stands above in excellence and superior work. They never disappoint! I am so happy to have technicians and personnel of this caliber. I only hope their technicians are training others to follow in their expertise.
Mark Thomason
7 years ago
Europa did a great job of replacing a clutch on my M Roadster along with several other maintenance items on a 17 y/o vehicle. The office staff, drop off service and follow up were fantastic.
Karl Hudson
6 years ago
I have been taking My Mercedes to Europa for the pass ten years, Never had a do over. These guys are good at what they do, Courteous, Professional and listen to you. It's a pleasure to do business with Europa Auto
TecklenburgVW
7 years ago
I hired Europa Auto to Force Match and Balance four new wheels and tires. I'm extremely pleased with the result and I especially appreciated how they painted the wheel weights to match the color of my wheels. The weights now blend in with the wheel color instead of stand out. If you are looking for a local shop that has a Road Force GSP9700 balancer and the Hunter Hawkeye Elite alignment rack, this is the place.
Darrol Massaquoi
6 years ago
I have always trusted Arntz and his team to get the job done right with honesty, integrity and excellence in service. I highly recommend Europa Auto for all your repair and Maintenance needs.
nikhat parveen
5 years ago
The staff at Europa are very friendly and very knowledgeable. They really care about their customers and their vehicles. We will continue to use Europa in the future and recommend them to family and friends.
Johnny S
6 years ago
Came here a few months ago and i will never come back again. These guys want way too much compared to everyone else. Seriously, shop around. Their barely better than the dealer. I've saved a ton of money going everywhere else except here in comparison to how much they wanted.
Samuel C
2 years ago
I d like to advise that Chris is awesome he has fixed my older bmw years ago and one of Audi s and now another BMW 5 that I own he was very helpful the repair was a large ticket amount so he allowed me the time I needed to clear some checks and was not once pushy I recommend Europa highly, my car is running like new and they cleaned the inside for me as well so thx Chris is you see this message.. Sam white 528I love what you have done to my car it s perfect now
Ashley Ansara
5 years ago
Great service . Motivated, knowledgeable and efficient technicians. Prices are very reasonable. They used only high grade certified parts. I have been a customer for close to 18 years. Highly recommended