Open Road Mobile RV Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linda Davis
2 months ago
I had a cracked water pump, I called a couple mobile RV places and they could not get to me for a week or two. I called Open Road Rv and Dave could be here the following day. He installed the pump and was gone in less than an hour. Exceptional work and very courteous. I highly recommend him for any repair issues. Very reasonable rates.

  David Turner
10 months ago
I would like to make everyone aware when dealing with this company.They charge 150.00 an hour. They also charge a fee for coming out.When the tech gets to your location the clock starts. I would highly suggest not asking him any questions. Let him give the quote for the repair, check out as soon as possible.They are highly knowledgeable. The tech I had, David was incredible. I have no problem with David. I have a problem with there policy on time. I also would of appreciated if they made me aware I was on a clock. I originally was going to be charged 272.00 but I had a few questions about doing further services with them that took 10-15min. The questions took me into a different time bracket.Raising my bill to 342.00.Open Road quoted an additional 342.00 for partPlus labor of 150 an hour to fix.I found the original part at lazy days for 250. I Installed it in seconds.I appreciate there diagnoses.I called and was very nice asking for a refund for my time charged for questions. The rep argued and defended with me over 70 dollars. Very disheartening.I wouldn t use them unless you truly have too. They are Highly overpriced for there services and do not work with customer concerns. I usually don t write bad Reviews but this didn t sit well with me.

  Paul Ortaliz
6 months ago
Highly recommended you use this company for your RV repair needs. I had another company diagnose my problem and they wanted to charge me 5 1/2 hours for labor. David came out and diagnosed the problem and fixed it in a little over an hour. Very professional and they come to you. I won t go anywhere else.Service: Air conditioningService: Air conditioning

  Anthony Gay
a year ago
We had an issue with our furnace while on a trip. Contacted Open Road RV repair and they provided awesome service at our rv site. Our tech David was fantastic! He arrived on time and quickly diagnosed the issue and was very professional. Would highly recommend them for your rv repair needs.

  John Hanson
a year ago
Had an electrical problem where I lost power to half my camper. I called a couple of mobile RV repair places but they couldn't get out there. Open Road Mobile RV Repair was suggested, so I called them and they came out within 3 hours to fix the problem. Dave Senior the technician, did an excellent job in a timely manner. And I'm also happy that they traveled so far. They had to drive for an hour to my location.I am very grateful for this experience. I was visiting in Florida where this occurred. I live in Michigan.Service: Electrical

  Bob Cordisco
a year ago
Best RV repair experience I ever had. Dave did an excellent job troubleshooting a complex problem with a slide out. He was calm and patient and explained the problem and the fix. I found my new RV repair shop!!!!

  Richard Krasowski
a year ago
Prompt, professional and personable! From answering my phone call, to all of the communication and paperwork.....first class! Try calling all of your local RV service listings and see how many don't even answer the phone! He had all of the tools and experience necessary to replace our cooktop and microwave/convection oven under warranty. 10 out of 10!

  Denis Santana
a year ago
This company responded fast to my call I explained the issue and how originated and they created an appointment for next day morning, the technician arrived in time but had no clue about RV slide outs, after me helping him and actually suggesting the approach that allow us to finally find out the issue which he was not able to fix.. charged me an extra 30 minutes of labor for passing 10 minutes over, which 5 of them was the guys wasting time telling me how bad the Bal Accu-Slite cable systems are. He told me he was not able to do anything to avoid charging me the 10 minutes because company policy, etc they round to next 30... Maybe this company is good for other areas of RVs but not for slide out, or they new beforehand that were not able to fix the issue and send the guy anyways to play around, if so, he was a very good actor because was completely lost with the slide, and he was actually slow working on it and very short of ideas. 2 stars because if I don't help him probably will take him 5h to figure it out and still not fixing it and me paying. I understand if they can't fix it after figuring out the issue is fine... but it's sad the guy was not honest to admit he had no clue and wasted my time to charge me more...

  Patricia AndreeWiltens
a year ago
David was prompt, courteous and extremely helpful and informative. Thank you for helping with #thereyorocket!

  Mary Carsten
2 months ago
The tech only spend a minimum amount of time and didn t really see the problem.

  Tori Senior
a year ago
Had a plumbing leak that was leaking from underneath my RV. David was very thorough in locating my water leak under trailer! Found water leak coming from the waterline inside bathroom cabinet under the sink.

  david senior
a year ago
David did amazing and fast work, I ll be honest i have little to no knowledge when it come to this type of work but dave answered all my questions honestly and in a way that I could understand making me feel like i was a master technician too!Services: Electrical, Air conditioningServices: Electrical, Air conditioning

  Ryan Reic
a month ago
Excellent service will definitely recommend to friends and family!

  Karen Ries
a year ago
Dave arrived early and completed the repair efficiently. He was super friendly, professional and helpful. Would highly recommend this business.Service: ElectricalService: Electrical

  John Murphy
a year ago
Dave was on time, knowledgeable and very capable. He scoped the problem, overcame obstacles and provided superior service. A terrific experience.

  Nancy Connor
8 months ago
We pulled in and our slide was stuck on one end we called open road they came the same day had parts on the van and saved the day super happy with this service

  william yearty
8 months ago
I had a company come out and replace my electrical connection to shore power, needless to say they made the problem worse, I called open road and they were out the same day with a solution thank you so much for the professional serviceService: ElectricalService: Electrical

  Keira Barboza
a year ago
David is my go to with any issues or concerns. He does a great job with fast and efficient work!Service: Air conditioningService: Air conditioning

  David Bartel
a year ago
On time and David was fantastic highly recommend for RV repairService: Auto engine diagnosticService: Auto engine diagnostic

  Scott Kast
2 years ago
Great concept and very affordable.Service: Auto engine diagnosticService: Auto engine diagnostic