Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
On the spot Audio
4 months ago
Pro Care Deserves More Than 5 , After calling 2 previous places and this being my 3rd call on Nov 27,2023. When Ashley picked up the phone she Talked with confidence and made the process easy & understanding. Well Today The 29th of Nov 2023. I had sent my daughter in to have her Front Pads & Rotors to be Changed on her vehicle. With me living in South Jersey and finding online ProCare, it honestly was the best decision, Ashley & Steve was so respectful to me on phone as well as my daughter in person and as a father it meant a lot. They checked vehicle and explained some minor problems that will need to be addressed, in which next 2 weeks she will return for repairs and whenever she needs repairs. ProCare will be the go to place. Me as a business owner of a vehicle shop in Jersey the trust, respect, communication, understanding and the effort they have provided goes a long way for me, on the same way i run my business. Honestly to future customers who might read this review and who cares about people opinions. Don t hesitate, like me you won t be disappointed, and if you are ever in my situation with your son or daughter living in this part of Florida and need someone you can Trust. This is the Place. Thank you again Ashley & Steve for going above & Beyond SignedVince
Kim Thornton
5 months ago
Was in Lakeland working and had my upper ball joint on my truck come loose that I had replaced a few weeks before. Not knowing anyone in area looked up reviews of repair shops and decided to have truck towed to them. Ashley was very nice when I explained what had happened. She contacted me the very next morning with what they found. With me being 5 1/2 hours from home they got right on repairing my truck. They got my truck repaired by the next day with several parts having to be replaced due to what had happened. The whole thing went smoothly and Ashley kept me posted at all times . Recommend them strongly for any work you need done.
Bob Kohn
5 months ago
My dealership couldn't deal with my "check engine" problem for more than a week. Stopped @ Pro Care on the chance they could help. They took care of it in about 10 minutes. I'll definitely go back! Thanks to all!
Joseph Cici
2 weeks ago
They do my oil changes all the time and they are very good
Thomas
8 months ago
Me and my dad have been bringing our vehicles here for a couple years now and every single time has been a great experience. Ashley in the front office is super nice, informal and always calls to tell you what they are going to do and what it'll cost before they do anything. Me and dad will keep bringing our vehicles here and we highly recommend anyone else do as well.
Renee RG
8 months ago
Did a great job on diagnosing and fixing clog in the sun roof of my niece s car causing soggy carpets. We received a thank you note thanking us for our business! Great customer service!
William K
3 months ago
Me and dad wouldn't take our vehicles anywhere else. Highly recommend for all your auto needs
Todd Grubbs
11 months ago
It has been a couple of weeks since I had my truck fixed. Pro care did every single thing they said they would. Diagnosed my problem in the amount of time they said it would take. Parts ordered and received exactly like they said. Truck returned on exactly the day they said. I haven't had service like this in so long that it felt weird NOT getting screwed over. I will only use Pro Care from now on.
Brad Kramer
2 years ago
I had my 2015 Jeep Wrangler towed here after my clutch seemed to have gone, as I could no longer get it in gear. I assumed it was the clutch. But they told me it was just the slave cylinder. They could have easily replaced both to squeeze money out of me. But they were honest and I can't tell you how much I appreciate that. As this Jeep has given me so many issues recently.That was just the start. I had them look into a P0344 code that kept tripping, which says it's a camshaft sensor. This took prolly a month or so for them to figure out, but it wasn't a straight forward fix. That code could be tripped by a number of different issues. They traced it down to replacing the camshaft and the phaser. After it was fixed, the Jeep ran like it did when I 1st drove it!!! I was extremely happy!!!When they told me what it was gonna cost I was so shocked, as I was expecting to pay about double what they actually charged me. This is the 2nd vehicle I have brought to this garage, and these ppl are smilpy the best!! If you need repairs I would HIGHLY recommend this garage. They're honest hard working ppl you can trust!!
Gary Lynn
a month ago
Friendly personnel.Excellent serviceI recommend them to all.
Sandy Vdr
a year ago
Steve and his team are the best. Today I went to see him thinking we needed new brakes. "No" he said. We've still got aways to go before they're needed. We'll definitely be back. Have been going to ProCare exclusively since 2013 . We appreciate the friendly service beginning with Ashley and the honesty, efficiency.Service: General repairs & maintenanceService: General repairs & maintenance
Eva Sparks
a year ago
I couldn't say better things about this shop! I needed a part installed on my truck and the dealership tried telling me I needed a lot more than I did. Steve was honest and told me that I didn't need anywhere near what the dealership tried selling me and did the job for $76!!! Pro Care will forever have my business, and anyone else I can tell about them!
Steve Aycock
3 years ago
Steve and the team at Pro Care are excellent. Fast service and expert recommendations on repairing and maintaining our vehicles. I have been going to Pro Care for years now and have total confidence in them. It is so nice to have a car repair shop you can count on. Highly recommended!
dustin rudd
3 weeks ago
Good prices great people some times to busy
June Poxon
4 years ago
Pro Care has kept our cars on the road for at least 10 years. We were needing to get away from the high priced dealership repairs. Steve and his crew have been great in servicing our 2002 and 2010 Hondas. With the 2002 Accord (170k mi. ) I ask that he take care of it like he would his wife s car. I get great service with no pressure for unnecessary work. We will be customers for life. I highly recommend them.
Jerry Pollard
3 months ago
Great Customer Service and Outstanding mechanics on duty, here!!
Brian Roth
6 years ago
Great prices, fast and friendly service. I used to have a close personal friend do all my mechanic work. When he quit the business I was pretty distraught b/c it's hard to find a good, honest mechanic. I got new tires at B&L (who I would also highly recommend) and they recommended Pro Care for the wheel bearing that had gone out. Pro Care took great care of me, were fast and professional from start to finish, and their price was $60 cheaper than the major chain guys could offer. They've just gained a life-long customer.
Jack Spangler
a year ago
Great service and fair. They got me in early after a cancellation and the work was done in the time promised and for the price quoted. Very pleased and highly I recommend Pro Care.
OP Top
a year ago
Love this family-owned company! Ashley is always so sweet & helpful when I call to schedule service. Never once had an issue.
Debbie Newman
5 years ago
These guys are awesome. The only place I will ever take my vehicle again. My AC was only working when it decided to. They kept it for about a day and a half. It worked fine for them. I went inside to pay the bill. When I asked how much I owed them I was told that$10:00 would be fine and that would cover the gas they had to put in. . Got in my suv started the engine and no air. I went back inside and told them it was doing it again. the mechanic drove it back into the shop. About 45 minutes later he told me that he had put Freon in it. I thanked him and went back inside to see how much I owed. This place did not charge me a single penny WOW!!!And YES the AC is working like a charm THANK YOU GUYS SO MUCH
alexis capps
3 years ago
Absolutely great service, very caring and kept me well informed about what was wrong and fixed what needed to be done. They also helped keep my little one amused which I have never had a company that not only pay attention to me but also my child. Amazing prices as well. They got me in that day and out within an hour!!! They are absolutely amazing and just got a new customer for life. Will highly recommend them to everyone I know!!! thank you so much for everything you guys did for me.Services: Tires, Brakes
Iron Mike
10 months ago
Honest, reasonable and very nice people. I've been getting auto repair work done there for 2 years now.Service: Steering & suspension repairService: Steering & suspension repair
Janet Carrier
5 years ago
I have been going to Steve since he opened his shop years ago. As a single woman, I can tell you he is wonderful with the cars I have had. I would take a car in before a trip, and he would tell me what I needed, and even better, what I didn't need to have a safe trip. Many times I would bring the car in for a simple thing like windshield wipers that would not work properly and he would fix the problem right on the spot. I will never go anywhere else while he is around. He is someone you can trust to do the job right and charge a decent price for it. Highly recommended.
Brittany Anthony
4 years ago
I know nothing about cars, so coming to a shop that actually explains things to you and is helpful with anything you need , is very refreshing. Got my car in and out fairly quickly. Positive attitude from everyone even in this heat . And also have done an Amazing job on getting my car fixed. Would recommend 100% 5stars!!!!
Cynthia Carr
6 years ago
I moved here from North Carolina a few years ago, and of course finding an honest repair place was a priority. ProCare came highly recommended by my neighbors and friends here. I have an older model Jeep that I sincerely love, but being an older model car requires some TLC... I have to say ProCare has repaired my vehicle every time I have had an issue, and I would recommend these guys to everyone. They are awesome!
Kyle Blackwell
3 years ago
Had to give a 4 star rating only because of the receptionist mix up on who to call for the repair bill and accidentally called another person associated with the vehicle to approve charges. Other then that MINOR inconvenience they were very professional and diagnosed the problem and fixed it all same day! Thank you Pro Care for the prompt service and speedy turn around on my vehicle!
Dave Meador
6 years ago
Our trusted MechanicWe have been coming to Steve for the last 5 years. He's the go to Mechanic for all my co-workers. He gives you a fair estimate that usually beats the dealership by 30-40%. Every estimate is the max, and the actual bill is usually a few buck less, no drama with hidden costs come pickup time. I trust his judgement, if something can be skipped and just monitored he will let you know, he's not out to grab every buck, but just wants to treat people fairly. Steve is a Master Mechanic and very hands on shop owner. He reviews the estimates and always provides a great description of the work after its done.We are so glad we found Steve. Congrats on the new location and new state of the art shop!
B Engraving Services
4 years ago
Pro Care has always been a 5 out of 5 star place. New location is really nice. EXCELLENT service, quickly done and back on the road. You won't find a better place in Florida. ALL the mechanics here know what they are doing.
Randy
2 years ago
Pro Care is my new favorite auto shop. Honest and professional, with fair pricing and speedy service. Definitely my new go-to for any maintenance. Thanks again!Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair
Sandy Stringfellow
5 years ago
Went in to make an appointment to have a window motor replaced. The lady told me (multiple times) that there would be an hour labor charge. Then she said they don't make appointments, I could leave my car and they would TRY to squeeze it in the next day. But the topper was when she looked up the part and said "you can only get this from a dealer."Apparently they only deal in after market parts and have no relationship with a Chevy dealership to get parts. At that point, she wished me a good day.I found another mechanic who had no problem ordering m y part and making an appointment for my repair. They will also be getting all my future business.Don't waste your time going to ProCare unless you are a commercial company. I saw ZERO privately owned vehicles in their shop area.