NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adrain Carpenter
2 months ago
Got my part and I was out. I d say it s good but prices are inconsistent from store to store.

  David Sumner
5 months ago
To me, their offering is deeper than other suppliers. Less foo foo and more parts.

  Dennis Dix
a month ago
Found prices to be quite high compared to other automotive stores.

  Woodrow Lay
7 months ago
Acted like it was too much work to help me find the wheel studs I needed. If the computer doesn't spoon feed them the part then they have no clue what to do. Amateurs. Go elsewhere or use the internet.

  Xander Wilkinson
6 months ago
This place is a joke they cant make a hydraulic line......the manager is not trained on it lol it's no wonder orileys is taking over

  Michael Tribble
a year ago
Bought pads and rotors for my wife s SUV back in 21 . Had some issues with rotors cracking. Spoke to Chris and Adam who went way above and beyond! The North Lakeland Store has some great associates!! Keep up the good work! Thanks, Mikey T.

  Isaac Carrillo
a year ago
Store Manager helped me find what I was looking for at a reasonable price. Had to order it for next day. Overall experience was great.

  Don Lossing
3 years ago
Time and time again Napa comes through with the hard to find part you need in a pinch. Thank you, Napa!

  Zephyr Meyers
2 years ago
Went in today to get fuel injector cleaner and the attendant helped me pick a better option than what my initial searches led me to believe. Fixed my car's idling problem flawlessly, definitely keeping this place in mind for car maintenance

  Michael Dooley
a year ago
This is the best place to find parts for my toyota.They always had the parts in stock and sell them for reasonable prices.The auto shop I used to work for would get parts from them exclusively. Cut out the middle man, and go straight to napa.

  Joel Reyes
2 years ago
Walked in for an axle for my car and i wish that i remembered the guys name because the lazyness and arrogance was amazing! He just looked like he did want to be there just everywhere you go where people just dont want to do what they sign up for. He never even let me finish speaking cut me off saying he doesnt have anything that can help me as if i was being a bother to him. This all happened in less that 1 min for sure i was in and out the store in about 2 min. He is just helpless and cant work with people. Go to autozone across the street much better service!!

  Charles Polk
8 months ago
A lot of searching but found what I was needing. Very patient and helpful and understanding

  Lynnard Skynard
2 years ago
Had an amazing sale going on and scored a 2ton jack with stands and roller seat set, some reusable diffuser bag for the car or house or whatever, a wet/dry bag that keeps everything dry, a 9 piece wench set, a power bank for the kiddos and I only spent 63 bucks

  dave davenport
2 years ago
Use your AAA card for a discount. I drove 20 minutes extra just so I can get the discount and because this store stayed open till 6:00 on a Saturday and the price was better than any of the other discount Auto parts places.

  Em B
4 years ago
I went in to purchase a headlight for my car. The customer rep at the front told me that they had a light that would work for $40. When I asked about how it would compare and brightness and color to my current bulb she only then told me that there was another model that she could offer me for $25. When I asked why she didn t give me both options at the beginning she said that she always just offers the first product she sees and said they both would work the same. I was really disappointed and drove across the street to AutoZone where I purchased a comparable headlight for $12.

  Rocky Elliott
a year ago
A nice place to shop for whatever you need. Update 5th month of the 19th of 2022, went back to Napa to buy some more parts and every time I go it's getting worse it's a nice store, clean store. But not very helpful people there was only one guy there for a while helping other guy which I waited and then another guy walked up got on the phone and neither one was very helpful after they got off the phone. like I wasn't there. I ask for a part that I need they didn't Have it, so I asked do you know where I can get it someplace else.no they said. didn't bother looking it up are asking the another fella if he knew where to get my part. I don't know what's become of the employees they don't seem to care or want to work. so I left them and went to tractor supply and picked up a part I needed. IDon't give them a thumbs up on this one, a fact I'm taking two star away.

  mark Scott
6 years ago
This Napa store is the best in the country. David Dunn the store manager will do anything he can to help you out. Bill and Gary are on the counter, and you couldn't ask for anyone else with as much experience as these guys have. And if your a technician, you know what a good parts person means. Hats off to everyone in the store. Thank you very much!!!!!

  Leroy Hoyte
a year ago
NAPA Auto Parts is always courteous and the parts are reliable and the warranty are reliable so my experience was very pleasant

  Richard Boles
5 years ago
Not a parts pro. Called to confirm part. Part was improperly boxed. A waste of my time & fuel. But that's what his catalog called for. NOT! Probably will not use again. Just order on line from reliable source. Pay the shipping. At least it will be the correct components.

  Kristy Copeland
4 years ago
When we visited today Bill assisted us in what we needed. He is always a pleasure. He is prompt, courteous, friendly. He is also great with our children. He is the reason we always rerurn.

  miami flow
8 months ago
Service was great workers attentive and knowledgeable

  beetle bug
7 years ago
Needed front suspension parts for my truck, on Sunday. Had one, ordered the other, it was in Monday by about 1 PM. Cost was fair, cheap parts are no bargain. These guys are much more knowledgeable than other places I could mention. "Real" mechanics go here, I'm a DIYer.

  Justin May
5 years ago
The employees here have been incredibly helpful finding me odd parts and components. I m not working on a vehicle as much as converting a van into a camper so it hasn t been easy. Thank you so much for your help and patience.

  Gary Leedy
4 years ago
Could not help me with a warranty battery issue.Napa Nationwide Warranties are a false claim.75101 battery from 09/17 with a 75 month warranty only 27 months old could not be backed by Napa.This is a Corporate Store not a jober.Good luck if you move or have a battery issue when you are not around the store you purchased it from.

  Chris Flores
a year ago
They lied about a car part I needed, I asked for OEM and they said they had it,but when I got there they wanted to sell me an aftermarket

  anthony rojas
3 years ago
Went in on 1-5-21 and employees were great assist me with excellent customer service. And it was about 4pm. Bought a battery.

  Douglas Cantrell
3 years ago
Excellent,these guys and girls are on their game.as far as availability and hard to find, these guys are pro's.allways been here for farmers/ranchers.....always! Douglas

  Tammy Indarjit
2 years ago
Love the staff there. Very professional. And ready to help out. Got in and out in a flash.

  Brian L Anderson (Bamm Bamm)
5 years ago
Friendly service. They didn t have what I needed but went called. Few places to help me find it.

  Jamie .jamie
3 years ago
Very helpful people. They also loaned me tools to take off and put on a new hose for my radiator.