AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Drummond
2 weeks ago
The service there was incredible, and the employees never have a problem answering a question or helping me find stuff. Especially the Kid named Felix, he is always so helpful, polite, and overall just a cool guy

  Evette Keys
a week ago
i came in the other day to get some parts and i spoke with sam who was super helpful, got me everything i needed and made sure this is my favorite autozone

  kamsshaft
2 months ago
This is the place I m getting my parts at. The greatest customer service I ve ever gotten by Aaron Pais, amazing work. Helped me get my car running with the parts he helped me look for! Thank you!

  Jun Gonzalez
6 months ago
This is my favorite Auto Zone store, and for all the good reasons. I always get greeting as I walking in, they have the most knowledgeable guys, and gal, their diagnosis are always right at the spot, and their caring for give you prompt solution at your issue is to another level. My favorite employee is Reinaldo, always so friendly and caring, giving me the best advice to keep my vehicle at top notch. Thank you Reinaldo, and thank you Auto Zone for keeping such a great professional team.

  The Mailly s
6 months ago
Purchased a new battery here, they were the only store around to have the battery I needed and the service was excellent. The manager of the store changed my battery quickly and cleanly.

  Alejandro Armas
3 months ago
Paul was ignoring every customer and not willing to help. The ladies were nice

  Tony Williams
6 months ago
This place is ridiculous. I bought an ecm 5 days ago. It's junk. I returned it to Zephyrhills first. They wanted to rip me off 70$ for the core. So I came all the way to lakeland to be told I couldn't prove that I bought it there. The manager Steve Fernandez was a real jerk. Was rude, talked about me in Spanish like I couldn't understand. I don't know what they're problem is. I paid for the part and cant use it. Please don't shop at autozone.

  Austin Ortiz
6 months ago
Both managers on shift josh and Eric were really kind and made me feel really welcome it was worth the 20 minute drive ill definitely be coming back here soon thank you so much

  leo chernish
2 months ago
Very nice store, and the people who work there are very helpful

  Sara Gray
10 months ago
Best experience I've ever had at an auto parts store!! Steve & John were great making sure all my needs were met and that my car was working properly before I left the store. Definitely recommend this location!!

  Mary Bowen
a year ago
Visiting from out of state and went to your AutoZone on George Jenkins. I had a young man help me his name was Marc Anthony and he was amazing! His customer service skills were impeccable and he answered my many questions and helped me find the exact parts that I needed. My car is now running safer because of him and if I have any more needs while I'm here I will definitely visit your store again. I couldn't have asked for better customer service!

  Shane Holder
a year ago
I was looking for brake pads today and Amanda was on top of it. She took her time to make sure I had everything I needed, and made sure I was getting the best possible deal. I'd definitely recommend stopping in and speaking with Amanda if you have any questions.

  romario wallace
10 months ago
Their delivery driver Desiree at George Jenkins location has a excellent customer service, when ever she delivery parts to our Ford deliver ship she always has a smile on her face, she ask us what she can do make the procedure better and etc. Their lucky to her on the team.

  Samuel Menist
10 months ago
I am a commercial customer of Autozone. Just wanted to give a quick shout out to Amanda for her excellent customer service. As a business owner I know how hard it is to find good help these days and you got a winner there

  Ryan Grady
7 months ago
Great prices and impeccable service! Will be back. Manager Aaron is on top of things.

  Tiffany Bixler
a year ago
Eddie the manager, took wonderful care of me when I was in a jam with my car and Josh did all he could to help me too. I went by to get my battery tested and purchase a new one, but when trying to open the hood, the release was not working, so it wouldn t open. Josh tried really hard to solve the problem, then Eddie came out and was able to open the hood! I was waiting for a tow truck, but Eddie saved me a lot of time and money. He did a great job installing the battery and making sure I would drive away safe. This autozone is great! If you ever need help go see Eddie and Josh! They will take care of you and all of your cars needs.

  Jessica Head
2 years ago
I needed to test my battery as I was stranded before work today, might I add on a car I purchased last month. We were able to jump start it and brought it to this location. I walked in and was greeted by Pedro, he offered to test my battery just as a soon as he could find coverage at the register. He came outside almost immediately, tested it at 100% and even commented about how clean my engine was. He was nice, efficient, and professional. I appreciate him helping my during a stressful time.

  James Boykin
a year ago
My cashier Amanda was very helpful and very knowledgeable and thorough double checked on items that I may have needed the services very great and with the smile.

  Evil Peanut
9 months ago
Didn't like having a non-speaking English person hooking up computer on car to get codes, then he turns key grinding the ignition & we had to both scream at him to stop. Why employ someone that doesn't know how a car works!

  Bobbie-Jo Barber
2 years ago
Horrible store will never go there again. It was suppose to be a quick in and quick out. We had called in advance so there was no problem well of course the manager who was supposed to handle it left without telling anyone about it. It took 5 phone calls and a lot of wasted time. These managers need better training or fire them and get properly trained employees. This store is so bad and management so badly trained. This isn t only problem we have with this store..Everytime we use this store there is a problem with there service

  Christopher Smith
a year ago
Hands down the best service ever great store very professional thanks to Amanda pais mark Anthony And Desiree will definitely tell everyone in my family to shop here thanks guys

  John Adams
3 years ago
Come see us for your automotive needs. We will be happy to serve you.

  Jake K
a year ago
Amanda was very helpful and all other workers were taking care of the other customers and store. Great part store to use.

  1Don W
a year ago
Amanda is extremely sweet I love coming here the customer service is great keep up the good work !

  Diana Restrepo Jeff Straube
3 years ago
Cheers to Reynaldo and George! Talk about down to earth people! This is how businesses should conduct themselves! Thank you for taking the time to help us and find a solution while we were so distress with our car broken down. We are from Orlando on a Sunday afternoon. These guys were compassionate and did not take advantage of our situation instead looked for ways to help us! Great service guys keep it up!!

  Emily Cox
a year ago
Never doing business with autozone again after this horrible experience and horrible customer service I was shown.I have bought two bad alternators from the same autozone store, making me pay twice for labor costs and 4 months after the second one failed again, took it to Firestone paid $1000 for a new alternator and labor AGAIN.They took the one autozone gave me out and confirmed it is faulty I took it back to autozone for my money back and was only offered a replacement alternator. What am I going to do with ANOTHER (probably faulty ) alternator from them.Horrible serviceEmily cox

  Rick Bradley
a year ago
I had a really nice experience at this location Amanda pace and desaray went out of they're way to help me also way to upscale lady's ( :

  Hope Twitchell
a year ago
Awesome phone service! Amanda was so thorough in answering my questions. Highly recommend this shop!

  john griffin
a year ago
Horrible they don t know what there doing they give out wrong parts before you leave check your items make sure they aren t used and don t ever use card if you go to this store returns takes months worst auto store in Polk county

  Rudy Ethridge
2 years ago
Its right down the road from me and its sad to go here and here all the Spanish they speaks and I understand that' hardly no one nows how auto parts are here or there and they expect Americans to talk this way...there cultures couldn't take care of them and they come here for the united states to take care of them and its said that I have a job that I had to understand Spanish cause they don't wanna talk English