O'Reilly Auto Parts
4.5 (356)
4440 Pleasant Hill Rd, Kissimmee, FL 34746
(407) 520-5172
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carlos Nin
11 months ago
Excellent staff and very supportive of our youth. Helped us providing a safe space to carry on a fund raissing car wash for the Kissimmee Volleyball Club, so they can raise funds to travel out of state a participate on a out of state tournament in New Orleans. Special thanks to Blanca(store manager) for her support and For O'Reilly Auto Parts for allowing this to happen.
Richard Bentley
3 months ago
Went out of their way to find paperwork to replace for free a warranted battery. Excellent and friendly.
Surprise Promotions
a year ago
Always a pleasure!! % shopping experience at this location.Mr. Danny in the commercial dept makes it a priority to go above and beyond.Thanks
Jose Rodriguez
6 months ago
I purchase a product to clean a windshield and it supposed to have warranty and also 30 days in the store I went to return it 4 days later and they told me that it can not be return due to it was open so I explain that if I don't open and try never see if it work or not but they get with attitude and I just walk a way and left it I am a customer since they open but it seems that they don't care and no matter the policy they don't honor it. Bad way to do business..
Joseph Marcheggiani
3 months ago
Convenient, close, friendly, usually have what other 2 don't.
Dan K
a year ago
Excellent staff and service. I had a battery that was bought new 6 months ago that leaked out and a gentleman at the store at 4440 Pleasant Hill Road switched out the bogus battery for a new one, including the installation in the parking lot at the store. I would recommend this store to others.
Andrea Tillery
a year ago
The people here are so sweet and helpful. I needed a new battery and they were so helpful. They didn't try to sell me the most expensive model ,and didn't argue with me or pressure me when I asked for the cheapest one. They had my battery switched out in just a few minutes and I was on my way. I shopped around before going in and they had the best prices I could find
Michelle Lugo
a year ago
Their prices are decent. The people who work there are knowledgeable and friendly. I haven't had a negative experience. For car parts, I always go to them because they're mostly lower in prices than Advanced Auto Parts and Auto Zone.
Walter J McNichols
11 months ago
Had left and right turn signal bulbs replaced by very knowledgeable young man! All for only the cost of the bulbs! What a Deal! Have to tip him too!!!
Rafael
2 years ago
I just had the great pleasure of interfacing with an employee at your location called JESSICA. She not only provided GREAT Customer service BUT one filled with technical knowledge and HUMANITY! You have an incredibly fantastic employee who you should not overlook by ANY measure. She took care of my car battery's terminal and went above AND beyond to change it and install it! Much kudos to her! PLEASE, please recognize her and who you have on your team. Teamwork makes DREAMWORK as we ALL should know and you must recognize this member of your staff! Happy New Year 2 U ALL! Thank you for your help, service AND Professionalism!
Missy Bradburn
2 years ago
Very thorough job testing my battery and alternator and educating me, also charging it for 45 minutes so I get drive home to me was above and beyond. Let me have a seat and charge my phone while I waited. Super personable and knowledgeable professional staff!
Missy
7 months ago
The girl that works there who is hispanic was amazing, she was super friendly and attentive.
Efrain Trinidad
a year ago
Hello guys I been shopping here for a while now and I must say the people at this store need a raise, i have come to know them,they truly wonderful.. they go above and beyond for satisfaction for the customer even if you go a million times like I have..Raymond arianna,isaac,paola,carlos,yaimarie and a few others thank you for your patience and knowledge I really appreciate it..
Makeuplov13
3 years ago
We when there looking for pricing on some parts. We got the help of Paola. She was very knowledgeable super helpful. 100 times better than the other guys at other shops.She gave us some advice. We love her costumer service. Excellent.
Ruby Limey
a year ago
Went for a windshield wiper, al little pricey but salesperson was very helpful, professional an installed it for me. No wait, Will return.
Gary Nichols
10 months ago
Had the golf cart battery I needed at a good price and they carried my old one from, and the new one to the car.
Laurie Mac
2 years ago
We called to see if O'Reilly's had what we needed and when we arrived they had exactly what we needed and the employee who we spoke to was spot on and so friendly best customer service at an auto parts store ever! Good job to that man who helped us.
Jim Egan
3 years ago
Excellent service my salesperson was very knowledgeable
Brittany Ammer
2 years ago
We came here for windshield wipers. They were so friendly and assisted us with replacing our wipers in the rain. Excellent customer service, and the wipers were cheaper here then at Advanced Auto Parts...
Titta Mendizabal
2 years ago
Thank you for the great customer service! We will only be coming here from now on. Always willing to help and guide. We appreciate the care and attention.
Carlos Garcia
5 years ago
This store has the best customer service ever! I've been there a couple times and have been treated better than is possible for me to explain. Arianna and Blanca did an exceptional effort to help in every possible way and made me feel valued and appreciated. Would recommend anyone in search of an autoparts to go there and support their business. A+
David bugay jr
11 months ago
Would go here anytime I am in the area was very pleased with service and helpfulness
Jorge Sagastume
9 months ago
So fat is good but the new guys need to be more polite with the customers
Karlita Jko
4 years ago
We have never been to an Auto Parts Store that Treated Everyone So Respectfully...whether we were in California, Massachusetts, etc. The service WAS the same when I spent around 5 Dollars or Purchased the Mazda's Alternator. Thank u again And Stay 4ever Blessed!
Michael Gonzalez
a year ago
Thanks Andy and Blanquita for the great costumer support and the rest of the staff very friendly and knowledge
Fazal Ramoutar
a year ago
Always courteous and willing to help. Good customer service from the management down to the staff.
William Elisee
4 years ago
Appreciate their customers service Ariana really helped me even though it got really busy inside store but she was more concerned and making sure the customer was happy and I do appreciate that I wish more people like her work that certain places if I see Anna
Sherry Fox
2 years ago
Prices are expensive. We bought 1 wiper blade (RainX driver side), ACP Gauge & freon, and a steering wheel cover (cheapest available).... $74! Need the stuff, but $$$
Douglas Gummere
4 years ago
We have several auto parts stores in our area. I have visited them all more than once. O'Reilly's has a military discount, and can get most parts and tools overnight. Best store in the area.
Edwin Garcia
5 years ago
Bad customer service. There's rarely somebody working as cashier, making easy trips to buy something so simple take up to 15 minutes waiting for somwone to cost my items.