Mullinax Ford of Kissimmee | Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jose Munoz
2 months ago
Brought my 23 F150 to have a paint defect corrected under warranty. Spoke to Brandon Wallace and he took care of my issue right away. Brandon was great, understood my concern and addressed it right away. Great communication and updated me along the process. He was very professional and took care of my issue. I could not be happier with the customer service he provided me. Highly recommend!

  J Lopez
11 months ago
Hector and Anthony were great!!! My truck was due for an oil change they checked me in, serviced my truck and got on my way right away. They also took the time to explain the recommended services, but they were not pushy. There was no pressure at all to get it done at the moment. I will definitely be back when I m ready to have the items they mentioned done. By the way, I live in Orlando and have another Ford dealer just minutes away. I will continue to go out of my way to have my truck serviced here mainly because of the excellent customer service.Services: Tire rotations, Oil change

  Demetrius Leitzsey
a year ago
No one wants to work anymore!! I made a appointment about a week ago to diagnose a sound in my car. Had the appointment confirmed on the computer and over the phone. After driving over to the shop first thing in the morning and losing a hour of work, I find out that their computer system that makes appointments is working properly and it shouldn t have given me the appointment. I then say that I spoke with someone and got a verbal confirmation, now their excuse is that they are backing up 2 WEEKS on in the shop. Why take the appointment then???? Why not clarify this when I called to confirm. I will never go here again! Such a waste of time!!! I really don t understand what happened to the working culture in this country. :(Service: General repairs & maintenance

  Samantha Lorenz
a year ago
Brandon is very easy to talk to. And George makes sure to take care of his customers when buying the vehicle as well as afterwards. Service manager - Steve instead of being negative I m going to suggest to just try to deal with Brandon and other service advisors. They re MUCH better at customer service and they value their customers!Services: Electrical repair, General repairs & maintenanceServices: Electrical repair, General repairs & maintenance

  Randi Dalfonzo
a year ago
Bought our dream car from Kissimmee location....we are repeat customers and have always received exemplary customer service. This time the CS went above and beyond ! Alden made the process stress free and is a true asset to Mullinax ! Thank you !

  Richard Rivera
2 years ago
For 2 days (2/11-12/22) attempted to call for an appointment and left voicemail with no response. I physically drove to the dealership where I finally was able to make an appointment for March which was the earliest date they had. I mentioned the issue with phone call and Advisor could careless just wanted to know what I needed

  wilber gazan
11 months ago
STUART un professional person, I had a car transportation and he was racist to my drivers because they didn't speak perfect English. they only wanted to get the work done to support there family.Service: A/C installation & repairService: A/C installation & repair

  Dan C
2 years ago
I always have great experiences with the service and parts departments. I think it was Brandon that helped this last time. Everything was fixed up, no issues. As far as I can tell this is an amazing dealership. Up front pricing really was better than I could find elsewhere.

  Ed Meyer
7 months ago
Hour and a half turned into 3 hours for an oil change. Then they used the files for my old car I don't even own.

  J
a year ago
The worst service today. 4 hours for a oil change and 32 point check. The work was not completely done and documentation lied about what was done or not completed. Yes, I want the service manage to talk to me.

  V�ctor Aponte
a year ago
I left my truck 2 days for a check and nobody called me to update my case. I made about 20 calls and they didn t answer. After 2 days I got my truck without a diagnostic bc they just parked my truck 2 days and didn t touch itService: General repairsService: General repairs

  Shawna Pierce
7 months ago
Service dept is awesome they care about the customers

  Jack Clark
2 years ago
Lots of shopping and dining, also food trucks, theater, bowling, something for everyone. Weekend's and holidays have lots of live acts throughout.

  G Burk
a year ago
Staff is friendly and technicians are thorough, without suggesting unnecessary repairs. Will go back when needed.

  Jose Molfino
2 years ago
Great place to buy a truck. Marvin was great and very patient with my wife questions. Manny was great also.

  dusty parks
a year ago
Good customer service. Just didn't have trick I was looking for.

  Vanessa Longoria
2 years ago
Also got a New Car! They are GREAT! Will go back again!Service: General repairs & maintenanceService: General repairs & maintenance

  Dewey Smith
3 years ago
The workers are friendly courteous and professional and it's very clean

  Tammy Chambers
2 years ago
Great service, some very friendly staff!

  Adrian Lescano
3 years ago
Exelent atenttion

  Rafael Manana
2 years ago
Mullinax Ford of Kissimmee is an amazing, awesome place, people there are great

  Larry Bucher
a year ago
Excellent treatment, great salesman.

  REDNECK CHANNEL
a year ago
NO PREP FEES. GREAT PRICES.

  veronica brooks
a year ago
Brandon in the repair shop is GREAT!!

  Juan Gonzalez castro
3 years ago
All my 4 door now close awesome

  Melvin Faulk
2 years ago
They worked wonders for me thanks

  Andrea Brown
2 years ago
An appointment means nothing.

  Robert Meltz
2 years ago
Great service

  Paola Rubiano
3 years ago
Excellent service

  David Delmotte
2 years ago
Knowledgeable staff