Caliber Collision

4.7 (256)

  900 S Old Dixie Hwy, Jupiter, FL 33458
  (561) 746-8900
  caliber.com
  Claimed

Auto body shop Auto bodywork mechanic Auto dent removal service Auto painting Auto repair shop Auto restoration service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jordan Nafie
a week ago
Truly exceptional customer service! My repair was done through insurance (Geico) - the folks at Caliber helped me every step of the way. First, they noticed I left my work keys in my vehicle and got them to me - that would have been a disaster. Next, they got me a rental car which was covered by insurance and had Enterprise pick me up on site. They kept me updated throughout the process and completed the repairs quickly - the car looks like it was never in an accident. They even cleaned and washed my car, delivered it to me at my home, and took the rental car back. Unbelievable! Thanks in particular to Brandon, who was just super helpful and professional, and a very nice guy! I will definitely recommend this place to anyone who needs auto repairs!

  Anita Bottoms
a week ago
Caliber Collision took great care of me and my Volvo.. Right from the first phone call to the office till I picked up my car, they kept me informed on the time frame of my service I needed. I would highly recommend to call them for your vehicle repair needs.Great Customer Service. Great repair service.

  Ron Bartnick
a month ago
Service advisor was great. Delivered the repaired vehicle to my home. Work was done quickly and workmanship was great. Very nice job, very happy, would definitely use them again. Four stars instead of five because the battery hold down bracket was not in place or secured. I was able to secure it myself and did not return.

  kira daigger
a week ago
I recently was in a fender bender with my Toyota 4 runner. I called Caliber Collision and they were able to get me an appointment to drop off my vehicle the day of. The customer service team and Raffael especially did a great job keeping me up to date on the completion of my repairs throughout the whole process. My vehicle was completed a week early. I would highly recommend Caliber Collision to anyone looking for mechanical or cosmetic repairs!

  Nathan Smith
2 weeks ago
Caliber Collision does not care about its customers. I dropped my custom Jeep Gladiator off for a repair and I never got it back. They took 64 days to repair it and then took it on a test drive and totaled it. They put me in a rental car and gave me the run around for 3 months. Then after getting no answers they try to stick me with the $3k rental car bill. State Farm who recommended them finally had to get involved and subrogate against their insurance company. Because they care more about preventing liability than doing right by their customers. I am now getting reimbursed as though I had a stock gladiator, had to make payments for 6 months on a vehicle I would never get back, and they are trying to stick me with the rental car bill. All I have received from Caliber Collision is lip service. They take forever, don't communicate, and don't care. Use at your own risk.

  David Kass
a month ago
Amazing customer service. People there called me and made sure what I needed from the insurance company. They went step by step with the process and while my car was getting repaired texted me to let me know how far they were. When it was done got a call right away with no delay. I highly would recommend going to them or any of their shops.

  Lisa Hayes
a month ago
We were extremely pleased with the work done on our vehicle! The communication was clear, timely, and accurate. Our car looks brand new. Thank you for providing excellent customer service and workmanship!

  Sean Miller
2 months ago
These guys are top notch. They keep you informed, handle your car rental return, work with the insurance company to get the best recovery on damage, and do great repair work. Unfortunately, due to having two teenage male drivers in the house, I've had several instances of needed body repair work over the last couple of years, but I've had multiple instances of good experience and results from this Caliber Collision shop.

  Patricia Angioletto
2 months ago
From the moment I entrusted my Acura Integra to Caliber Collision for repairs, I experienced nothing short of exemplary service. The professionalism and courtesy displayed by the staff were commendable, setting a high standard for customer service from the outset.The efficiency with which they handled the entire process was impressive. It's not just about getting the job done quickly; it's the precision and attention to detail that truly stand out. Every step of the way, I was kept in the loop, thanks to the dedicated mechanic who took the time to inform me about the progress of the repairs. This level of communication is invaluable, as it not only kept me reassured but also built a strong trust in their service.Seeing my Acura Integra after the restoration was a remarkable experience. It was as if the car had been given a new lease on life, looking absolutely stunning and brand new. The quality of the work done is a testament to the high standards that Caliber Collision adheres to.They handled communication with my insurance company and worked with the car rental company as well.In conclusion, my experience with Caliber Collision was nothing short of fantastic. Their commitment to excellence is evident in every aspect of their service, from customer interaction to the final restoration of the vehicle. I would wholeheartedly recommend their services to anyone in need of auto body repairs, confident in the knowledge that their vehicle would be in the best possible hands.

  Amy Lemelin
2 weeks ago
Great Experience! I was hit by a GEICO customer and GEICO referred me here. I was informed throughout the repair process, Enterprise picked me up from the shop for the rental and I received my car back early. Rafael Colado was super professional and awesome all around! I would definitely recommend this shop and bring my car back here

  Ann Massart
2 months ago
Wow is an understatement! What an incredible experience dealing with this company from start to finish. My car has never looked so good and was done early! Highly highly recommend!

  Angela Horejsi
4 months ago
Total nightmare! Car went into paint twice and took an extra 3 weeks. Came out not correct and the interior was destroyed. Seriously there was paint overspray on my dashboard. They painted the car with the windows open. What the flip?All of my personal s were stolen. It went in for a third paint and second visit for 12 days and again came back not correct and more damage inside.I was told by the manager that they will not do any more work to the car even though they have a lifetime guarantee.Previous manager tried to make it right and mysteriously no longer working at the company after he agreed to fix car. Services: Painting, Body & Trim

  Paula O'Connor
3 months ago
Oh my goodness I cannot praise them enough! So professional and courteous. Speedy and excellent repairs and outstanding communication. My rep Krystal was outstanding!!

  Geo D
6 months ago
Great people in the front office. I didn't really deal with anyone in the shop, which is probably how it should be. My car looked great. All of the interaction with Caliber was clear, concise, timely, on time and as promised. I was informed of progress about every other day.I called about a notice from my insurance company. I was given concise information in a polite manner, very professional.If you need a body shop... Choose Caliber. This is the shop on Old Dixie in Jupiter Florida. (Crystal and Katherine are up front. A great team making the process as painless as possible) (BTW, I don't ever give 5 Stars, but these people and the shop deserve it)Services: Painting, Body & Trim

  C Dawkins
5 months ago
Caliber Collision did an excellent job, thus far, fron the time we dropped our vehicle off, up until the time they delivered it back to us...a head of planned schedule! They kept us up to date, regularly, ob the vehicles repair status. Great job!!Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim

  Adrian Acosta
2 weeks ago
Excellent communication, great customer service, car finished earlier than promised. Work was excellent. Highly recommend.

  Lisa Stanton
2 months ago
Caliber made a tough situation (car accident) much easier to handle. Repairs were done earlier than expected and communication was great all along the way.

  Dominic Vara
11 months ago
Excellent work product on my 2021 Explorer Limited- can t tell from factory paint. 10/10. Seamless - painless process. 5 starsServices: Painting, Body & TrimServices: Painting, Body & Trim

  John Sako
6 months ago
So accidents don't happen too terribly often, at least not to me, hopefully not to others. This isn't like comparing restaurants here, so all I have to go on is a single experience and not much to compare it to.There were a couple of deadlines that got nudged and hiccup or two along the way, but to a degree that should be expected and it was nothing horrible. Their communication was right on point (thank you Krystal), and the quality of their work... well I can't imagine there being any better, my truck looks brand new again (and it's a 2012 Tundra).I want to add a special thank you to Mike Singleton, whom I believe to be the manager of the Jupiter location I used. Mike is incredible, and his level of customer service is unheard of in today's world.Highly recommended, six out of five stars from me.Services: Steering & suspension repair, Painting, Electrical, Body & Trim, Brakes, Air conditioning

  Jacquelyn Marcus
7 months ago
If you have ANY collision/repair for your cars Caliber is the perfect place to take your car!The process from the estimate of damages to the repair are very straightforward and professionally handled by everyone at Caliber.I also received my car repaired and clean within a few days of dropping it off..Thank you Krystal, Katherine and everyone at Caliber!!Services: Painting, Body & Trim

  Denise DeAngelis
7 months ago
Received wonderful service and repair. Would most definitely recommend Caliber, 900 Dixie Hwy, Jupiter, FL., to anyone in need of autobody work. Great customer service! Well done!

  The Observer
8 months ago
Krystal Payne and her management team worked tirelessly to find the parts for my truck repair. The supply chain challenges are out of Caliber s control but what they could control---communication and persistence---was a 10+ rating. And of course, once they got my parts they repaired my truck quickly and with high quality.

  Sophea Suon
5 months ago
I m not satisfied with the repairs to my car. I had to bring back many times for corrective repairs. Mentioned about other things for them to check but never look at. My car is not repaired to my satisfaction. Customers service is not good. Did not return my phone calls. I always have to call them. I feel because I brought my car back for corrective repairs, they treated me with not so great service. I was dealing with them for almost a year trying to get my car fix. I will never recommend or bring my car back to them. Unprofessional!!!! Horrible!!!!!!

  Ashley Lainhart
3 months ago
Always keep you up to date on status and are the quickest in the business. Their customer service is wonderful, they go above and beyond.

  Susan Smith
4 weeks ago
Very professional from start to finish. Body work is perfect. Would definitely recommend

  Peter Allen
5 months ago
Excellent work and great customer service. I've been there twice and they are a top-notch group.

  Kiersen Parido
11 months ago
I would highly recommend Caliber collision body shop. They staff is friendly and professional. Quality of work is excellent. Turn around time quick. I love the most that I received an update twice a week on progress of my car repairs.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Ivan L
4 months ago
Awesome customer service and auto repair. Great communications with updates on the status of your repairs.

  Emily Foster
a year ago
The receptionist is very nice and you can tell is probably just a good person in general. The work they did was great. They even backed my car in for me when the work was done so I would have an easier time with the traffic (did this without me asking). They keep you very well updated on repairs. Honestly all the small details are what matter to me the most and that s what they excel at. I would highly recommend!Service: Body & Trim

  Lisa Reader
6 months ago
Got my car back to me so fast! Even vacuumed the inside. Everyone was great. Made a not so nice crash experience sooooo much less stressful.

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday Closed
Sunday Closed

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