Omega Professional Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julia Guazzo
8 months ago
Great auto shop! Mark is easygoing and great to work with. Due to complications with my 2010 subaru, he wasn't able to completely fix the issue I came in for, but still took care of some big repairs, talked me through next steps I could take, and cut me a deal on price since the issue wasn't totally resolved. Highly recommend this shop, will definitely be back!

  Adam Plante
11 months ago
The team there was extremely helpful. I didn t wanna leave a review yet until a few weeks of pass to make sure my engine was actually going to start again, and I have not had any problems whatsoever. They were kind enough to allow me to drop it off on a Sunday night And they had it back to me on Wednesday. Fully repaired. Amazing customer service amazing work. Thank you.Services: Transmission, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair

  pvault02
2 years ago
An awesome repair facility. I had a great experience with Mark and his team. I had a major issue that resulted in my car not performing properly and my check engine light flashing. Without Mark's exceptional technical expertise, I'd still be stuck on the side of the road.Thanks to your extremely competitive prices, expeditious turn around time, and world class customer service you've found yourself a new loyal customer.Thanks again for all your help and I look forward to doing business with you again in the future.Service: Engine repair

  Dan Baker
2 years ago
I have been coming to Omega for all of my auto maintenance since I moved to Jacksonville 10 years ago. Mark is absolutely outstanding: fair, honest, and super fast. Omega is such a great local business. I have referred many friends and family to Omega, all with great experiences and reviews. Mark and his family are such a great part of our neighborhood. I strongly recommend taking your car in!Services: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, A/C installation & repair, Air conditioning, Battery, Oil change

  Chloe Delucia bradley
3 years ago
I would highly recommend omega car repair to anyone looking for a new repair shop! I ve been there a couple times now, and both times the guys there have been efficient, accommodating, and reasonably priced. As a girl who doesn t know anything about cars, I hate to say it, but it would be easy to overcharge me. However, it s been way under what I was expecting both times I ve had my car worked on. It is apparent in the way that they talk that they have integrity, and they are trustworthy. Plus it s a small family owned business, so there is no middle man, and you know exactly who your money is going to.Service: General repairs & maintenance

  Jackson Shuman
a year ago
I had my truck towed to this body shop because unfortunately my truck broke down. I called ahead to see if they could even inspect the vehicle and was told a diagnostic would run me $140. I agreed and Mark told me he would get to work. The first diagnostic he told me it was the Crankshaft sensor and after waiting for the part to be delivered I was told, nope. That s not right. It did not fix the issue. So then he ran another diagnostic and told me it was either the PCM or GEM module. Told me he could fix it but that a dealership would have to program it. Fine by me. Well after I called dealership after dealership I was able to take it to Coggin on Atlantic and after their initial inspection turns out it was visibly obvious signs as to what was wrong. The terminal cable needed to be replaced and was actually cracked completely in half and a few smaller issues such as a new battery and a fuel filter. MIGHT I add I told Mark from the get-go that I truly felt as if a new battery was all that was needed because something felt off yet he told me time after time that wouldn t fix the issue and get my truck running again. He made me pay him the $140 for all of the time, effort and research he put into my vehicle, which initially I was thankful for but now that I am getting it fixed, properly might I add, and the issues are simple fixes that could be noticed just by looking the vehicle over I am appalled that he made me pay the $140 (which was through cash-app because they don t take cards). To conclude, it s very concerning that a worker at this place couldn t notice obvious signs that would cause the vehicle to not start is not a good look and unfortunately I will not be back to this establishment nor will I be recommending it.**EDIT**I had told Mark numerous times that I do believe the battery was the issue but was told that would be irrelevant due to it being 1) the crank shaft and then 2) GEM Module and PCM. Not once did I ever discourage mark to take a look at the battery, again he told me that was not the case even after I told him I thoroughly believed the battery was the issue. And then to be charged for a diagnostic that I was told could not be fixed is absurd. The comment you made about my funds is untrue and super unprofessional. I hope in the future this company takes as much time into better training their staff as they do with unprofessional comments to customers.Service: Auto engine diagnostic

  Joe Morales
3 years ago
Mark is an awesome mechanic! Every issue I ve had with any of my family vehicles has been taken care of by Omega. Honestly he is the only mechanic in Jacksonville I trust. Uses high quality parts, and I love how he doesn t squeeze me for $$$$. He lets me know what needs to be done and what can wait. This mechanic has integrity!

  Grace Radcliffe
2 years ago
Every single thing that was supposed to be fixed wasn't. Actually made things worse. Would not recommend at all to anyone. Screwed up a basic oil change and girlfriend of mine said same thing. Seems like they price gouge people who aren't car savvy. Stay far away from this guy. Mechanics name was Mark. My friend literally posted her review right before me yet it's somehow magically disappeared from his reviews. He's rated so high because he deletes negative reviews. Scammer if I've ever seen one. Be very wary of this businessServices: Electrical repair, General repairs & maintenance, Engine repair, Oil change

  Teresa McLean
7 years ago
They got my car fixed in less than 1/2 the time it has taken at other establishment's and gave a very fair price. Not to mention they kept me updated and informed on everything they planned to do. They were absolutely fantastic and polite the entire time. I will without a doubt be using them in the future and recommending them to everyone I know.

  A. Q.
2 years ago
Omega is my mechanic of choice for my vehicles. Ive had numerous repairs serviced by Mark and I will return because he is communicative along the diagnostic process and provides the most economical solution.He also knows the community and has provided me insights about the Murray Hill neighborhood.Services: General repairs & maintenance, Air conditioning

  Bonnie Cobb
11 years ago
The family that runs this shop is very friendly, fair, and helpful. The customer service is excellent. Whether I take my car for just an oil change or for something more serious I know I can trust them.Once, I had my car battery replaced with a dud battery (not their fault) and when my car would not start all the way out at Jax beach they drove out there themselves to bring it back to the shop instead of making me have it towed.The shop does not have a lot of overhead expenses like a big fancy waiting room so they are able to charge a fair price.

  Jenifer M
2 years ago
I have been using Omega for several years now. They are small family owned business and very good people. Work is always done in a timely manner and with high quality parts. They treat me and my daughter like family. I highly recommend!Services: Tires, General repairs & maintenance, Brakes, A/C installation & repair, Oil changeServices: Tires, General repairs & maintenance, Brakes, A/C installation & repair, Oil change

  Benjamin
a year ago
Didn't end up being able to work with them, but Mark was very friendly and willing to help me as much as he could. Was very clear in explaining why they couldn't and pointed me in the direction of where I could find someone who could. Great service!

  Ryan Wilke
7 years ago
Outstanding Service at affordable prices. These guys really know their cars, and will save you money by not jerking you around like some of the larger corporations. Goodyear told me I needed a new battery and afterwards mysteriously my car refused to start. They then tried to tell me it was a bad alternator. The guys at Omega said that it was simply my battery terminals that needed to be cleaned. I have had no problems since. Everyone needs a trusted car guy. I feel like I found one with Omega.

  Amy Crisp
2 years ago
The only place in Jacksonville that I trust with my high-mileage BMW! If it's a job I can't do myself or just don't have time for, Mark is the only mechanic I don't mind paying to do it for me! Great value, very quick.Service: Oil changeService: Oil change

  Jessica Moyher
7 years ago
These guys are the best!! Great quality work for good prices! The owner was very accommodating to me and my 3month old as we waited for my car. They listened to my concerns, fixed the problems and didnt try to trick me into fixing stuff i didnt need, like some places can be towards customer without auto knowledge. Glad to have a shop i can trust for my family vehicle! I am and will continue to be a returning customer :)

  Amado Overocker
7 years ago
Every time I go to an auto repair place for routine service, I am always told about "other" repairs they feel they need to do. Omega isn't like that! By recommendation, I stopped by to have a check engine light diagnosed. Mark was more than accommodating to stop what he was doing to check out my car and found out that I needed some work done. He was available to take me car in the next day. I was called with the list of required service and agreed on what to do at that time. Parts were ordered and service was completed the next day ahead schedule. I'm back on the road. Definitely my garage of choice!

  hank Champion
7 years ago
Omega Auto Repair is affordable, honest and like family. Heck, maybe even better than family because no one in my family would repair my car for the same price! I highly recommend Joe, Mark and the crew and trust them with my repairs. Thanks to their service I've got over 170k on my 2005 Honda Civic and I expect they'll keep it running for another 100k more.Really, no matter what kind of car you have and whatever your budget needs are, these are the people you want to take your car too. They are my go2 and they'll be yours too!

  Laura Romine
10 years ago
I had a very bad experience and would not recommend this shop. I had an issue where all the power steering fluid was leaking out of my car and the steering was very hard to use. Initially they were very pleasant and fast, but the repair was not done correctly. Like, at all. It didn't seem quite right at first, and we brought it right back in and they said "someone had forgotten to tighten something," and "fixed it" real quick. Less than 2 months later, and the same exact symptoms I had before the repair had returned. Literally it was as if the repair had never been done, and this was AFTER I had paid them to replace an expensive rack and pinion. They admitted to absolutely nothing, and had the nerve to try to convince us that oil change technicians must have bent something in the steering system in order to get money out of us. How can they accuse another shop of doing such a thing when the whole problem was caused by THEM not fixing the problem the first time? And we never even had an oil change. Literally no one touched it but them. Now i'm wondering if I even needed a new (expensive) rack and pinion, because obviously whatever the real issue was had not been fully resolved. Somehow they actually milked another $89 out of my husband for this last "repair" to fix their own botched work, after trying to trick him into blaming someone other than them. I just wish I could go back in time and go somewhere else.

  Mike Mathias
4 years ago
Got it done. Prices are fair. They work with you and for you. Guys seem fairly straight up. You can tell by his office he's a car nut. But they fixed my water pump and had it ready to go by the time i asked. (I needed my work car ready friday)

  taylor youngling
2 years ago
My girlfriend and I took our cars to get worked on here for years. A father and son family run business that does quality work. We were never pressured to get anything done that we didnt need and the prices were always reasonable.Services: Transmission, Steering & suspension repair, Engine repair, Brakes, Battery, Oil changeServices: Transmission, Steering & suspension repair, Engine repair, Brakes, Battery, Oil change

  Charles Sessa
a year ago
On more than 1 occasion Mark has shot me straight with what I needed to do with my Jeep. In addition, he changed my flat for free. I highly recommend this auto repair shop!

  Chantina Glover
5 years ago
DO NOT USE THEM BECAUSE I THINK THEY ARE A BUNCH OF CROOKS! My husband has used them for 3 of our cars and every time (except the first time we used them) we brought the cars home, we have had to take them back the next day because they came back worst than they left (i.e. won't start or making extremely loud noises). The last straw was when my husband took his work van there because it was making a squealing noise. Omega diagnoised that the ball joint was messed up on the passenger side so we paid them $600 for the work. My husband brought the car home and the next day he was unable to drive the car because it was making a really loud banging noise and would not drive straight. He took it back to Omega and they claimed that the ball joint on the driver side was broke. ??? Why didn't they diagnose this the day before when they inspected the car? I do not know. This would have saved us (the customer) time and money. Honestly, I think they are either doing this on purpose or they just don't know what they are doing. How they have a 4.2 rating is beyond me. Personally, I think it is from one time users because the first time they fixed out car, it was a great price and they did a great job.

  Lisa B. Hylton
12 years ago
Customer for Life! Wow, I found them on the Internet and felt really good about the reviews. Ha! the reviews were nothing compared to how amazing the owners of this small, family business really are. They gave me a speedy, honest, affordable appraisal and began the repairs immediately. They also gave me coffee and great conversation in the morning and chicken fresh off the grill and more great conversation in the evening.

  Elizabeth Eddins
6 years ago
Great service, no beating around the bush, the mechanic is honest and very thorough. Any time my car needs service, it will not go anywhere else. Great pricing, quick service, and honesty, that's what keeps bringing me back.

  Mick Tedrick
7 years ago
I LOVE this shop!!I had a 1997 Ford Ranger that just croaked on me, and they diagnosed the PCM and I had the part shipped to them, and it was installed in like a DAY and my OUT THE DOOR cost was ONLY $85.00!!These guys are totally cool and utterly professional in EVERYTHING they do!!HIGHLY HIGHLY HIGHLY recommend them to ANYONE!!

  Jay Gutierrez
6 years ago
Just spoke to a CHILD by the name of Mark...I had called other shops in my area, getting quotes and price shopping so i can get the best deal from the best shop. First two shops had absolutely no problem giving ne the quote of $125 to take my ac compressor off, and put the new one in. No refrigerant fill. Just a swap.....I ask MARK if he can give me a quote, he goes on to say that they need to diagnose it before for $65. When i tell him what i need, he just hangs up the phone. I call back, and MARK answers. Does NOT apologize for hanging up the phone on me, and continues to get upset when i explain to him what i need.If this company continues keeps MARK as an emplpyee, he will run the business to the ground. MARK is the only reason that i would NEVER consider going to this shop.Judging by all the negative reviews that MARK is attached to, this company should really make a change for the better.

  Sean Ogrady
6 years ago
They're keeping My 92 Volkswagen Cabriolet going strong. Very nice, nice price.

  Clover Ray
2 years ago
Went here for years and am still sad that we are no longer able to take our cars here. They always treated us like family and took care of us when we needed car help. They were always very clear and diligent and I really can't recommend them enough!!Services: Steering & suspension repair, General repairs & maintenance, Brakes, Air conditioning, Battery, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Brakes, Air conditioning, Battery, Oil change

  Josiah Murdaugh
2 years ago
Mark and his team were great! They diagnosed and fixed the issue quickly and for a fair price. I will definitely be back.Service: General repairs & maintenanceService: General repairs & maintenance