Jax Foreign Auto Service Center, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Crystal B
2 days ago
If I could leave zero stars, I would. Gus is unprofessional and a scammer. Anytime you leave his business, you'll smell like a pack of cigarettes. I wanted to find a repair shop that would charge a reasonable price; and also wanted to support small businesses. When I took my car there Gus stated that I had multiple error codes. I told him the main issue that I wanted to take care of. He assured me that the issue would be resolved by the recommended repairs. When I picked up my car, the issues still persisted. He told me that I needed a new throttle body amongst other repairs when I expressed that my car was running worse than it was when I brought it in. I then took my car to DBMW German Auto Repair at Jax beach; not only did they fix my car for half the price Gus quoted; my car DID NOT need a throttle body! I waited a bit to write this to review to ensure my car was still running as smoothly as it was when I left their repair shop. Please avoid this repair shop at all costs! If you look at his Yelp reviews, you'll even see that a former employee stated that he scams customers and he departed with the company because of his integrity. If you want to be scammed please go see Gus. I know he will write a response, but believe me, it all LIESUPDATE: in response to the below. DBMW on beach blvd did not charge me $2000. They completed 1 repair and got it right the first time! My car didn t need a throttle body nor any of the work that Gus recommended. My car runs smooth. They fixed everything as promised. They changed the oil that Gus insisted was changed that we paid for, however, they showed not only videos of my car but pictures as well. It showed dark almost black oil and a low oil level. When my husband went to speak to Gus about this, he gave my husband the run around and then left him standing at the front counter while he stormed off to his office and shut the door. A true unprofessional. It doesn t matter how long you ve been in business, you guys are scammers. Still no comment on the $1900+ throttle body that you said I needed and I didn t need it. Anyone reading this please go to DBMW, they are professional, keep in constant contact with you, they do not charge a lot fee, they are knowledgeable and you won t leave the office smelling like a pack of cigarettes. The number of years a business has been open has nothing to do with the service that they provide

  AyeD Nicole Media
2 weeks ago
I have gotten 2 services from here . A fixed bumper and side review mirrors! Mr G is great!! I recommend him and his team! No issues since he fixed my car and I m a satisfied customer!

  Trevor Jelinek
2 weeks ago
Crooked. Is the only way to describe this shop. They had my car for three weeks longer than they initially told me, and when I called to find out what's going on, I got the run around. On top of that, the price is exorbitant. Would not recommend this shop.

  Anonymous Anonymous
a month ago
I am doing so bad right now probably the worst time of my life starting over after a bad breakup but this mechanic has so much patience with me it s crazy I really appreciate him & his staff. Can t wait to get my car back! I almost lost faith & thought about selling my car & starting over because I can t get a break right now but he s working with me. Thank God for ppl & staff like this I really need the help right now.

  Stephanie Edwards
3 months ago
My father worked with Gus many years ago and was pleased he was still in business. He worked on my father s new to him Mercedes and made it safe for him to drive. Speedy and reliable work!!

  Paula Wyatt
a month ago
My car broke down 1-15 -2024 at my daughter house. And they had tow my car in. They put a starter on my car. Cost almost 673. On 3-4-2024 my car did the same thing had put another starter in. I call them and they told kia said me I have bring car to them and get another starter. I live 2 hours away from them and kia told me I can get someone else to test it didn't have be them. Now I have pay 340 and if my starter goes out I have a lifetime warranty. They said all have to do take starter out and bring back up there for another starter. It not right to lose all that money and they want refund the starter.

  Victor LaBoo
4 months ago
I give 3 stars out of courtesy because , They seem like they know what they're doing to have business so backed up 3 months out Before getting new customers in like me , So since I couldn't get appointment for an Estimate , they are too busy , I'm still in search for a body shop for my Mercedes Benz

  George Paige
5 months ago
Great place, I would recommend it to anyone. The owner Gus is a beautiful soul and knowledgeable about it all. Will return for extra work. A new lifetime customer. Thanks guys

  Jessica Bentley
a month ago
Do not come here this company will extort you for money and change the agreed price because you refuse to allow them to work on the car after the diagnostic testing

  Stefan F
a year ago
Was just looking up the business hours to take my car in for service tomorrow and for some reason my old review disappeared. Gus is a good guy. Known him since I was a kid. I bought my most recent car from him a few years ago with my dad and I ve driven it pretty hard since and not had a single unexpected issue with the vehicle.

  Pat K.
7 months ago
Gus did a fantastic job fixing a very difficult to diagnose problem I had with my Mercedes C250. It drives like like a brand new car. Thank YouServices: Carburetor cleaning, Steering & suspension repair, Auto engine diagnosticServices: Carburetor cleaning, Steering & suspension repair, Auto engine diagnostic

  candela grace
a year ago
Gus is an awesome guy. Honest and I trust his knowledge and experience. The fact that his business have been there for 40 years says a lot! Brought my porrsche for the first time and boom without hesitation he laid out what the problem was. Very honest and liked the rices very reasonable. Highly recommended.

  virginie lafrance
2 years ago
I was referred to Jax Auto from another mechanic I called that didn t service Mercedes. I called Gus and told him my suv was making a weird sound and he said sure bring it in I dropped it off and left and after a few hours Gus called and told me what the issue was, I also got and oil change and the full overall fluids toppped off and all the nine.I picked up my truck the following day and I was very happy with the service, my only complaint is that my truck smelt like smoke. I know they smoke there so I hope they didn t actually smoke in my truck but I drone like that.As for the service everything was great and truck runs great againServices: Auto engine diagnostic, Oil change

  baskerville antoinette
3 years ago
Gus is awesome. A very honest man and he was able to revive my vw jetta!. I went to two different mechanics saying they specialized in European cars and they overcharged me and did not fix it. I take to jax foreign auto and she's like brand new. I appreciate their honesty and taking care of me and my car!

  katrina ramos
7 years ago
I've been taking my vehicles here for over a year. Never had an issues. Gus always worked with me. Good people, Good work, Good prices and Fast Service. He is straight up with you from the beginning.

  JustRight Auto
4 years ago
I brought my Cls55 to jax foreign an meet Mr Gus ive been to five different shops an no one could figure it out an i was going to sale my car after this time if they couldn't figure it out well Mr Gus told me not to worry he could fix it an 2 days later he fixed my an it even runs better than ever an he gave me a grate price on the job he very nice an a man of his word an i like that an he has nice respectable employees im very pleased to the work he preformed on my car an had no oil finger print on my car thank you Gus i will be back he has a life time customer an ill tell ever one to go see Gus the best prices in town when it come to foreign cars. Thank you Gus..

  Alyssa Peters
2 years ago
SCAMMER! Came here first after good reviews from word of mouth. He was over charging from the beginning. He charged me $140 for just looking at my car(less than 1 hour) then tried to charge me another $900 for work that my car did not need. Went to another mechanic and they fixed for much cheaper claiming I did not need the things he tried to charge me for.

  timothy connors
3 years ago
Brought an older model mercedes here after going to the dealership AND another shop in the area bc my car was stuck in second gear. Both the dealership AND other shop wanted to charge me almost TWICE as much as Jax foreign auto did. They took my transmission out and put it back in with it working perfectly in a HALF OF A DAY. Gus and the other mechanic where friendly and informative. Screw the dealership and the other place off arl expressway, take your car to Gus!Services: Transmission, Oil change

  nancy hester
a year ago
Gus is awesome they are honest and I will be bringing my car back they are trustworthy and do excellent work would definitely recommend .Services: Air conditioning, Oil changeServices: Air conditioning, Oil change

  Brian LaCross
4 years ago
2012 BMW 328i had right rear subframe issues. Spent over 1K to have the vehicle "repaired to new condition". 4 months later brand new right rear tire bald to the cords. Take back in was told all is well no issues with alignment it was just a cheap tire. So replace all tires with Michelin Sport A/S tires. And walla from March to August the right rear tire is DOWN TO CORDS. Trying to work with garage to correct issues.. we shall see how it goes and correct the review if necessary.

  diane mcguire
2 years ago
Gus was awesome! My E500 2003 needed air struts on left side front and back. More affordable than dealership! 1 yr warranty. Thanks

  Jackie Jaxx Dean Shuler
2 years ago
Love this place. Was close with the owners son long ago! Great work!

  Brenda Hendrix
8 years ago
Women especially beware!! Took my car in cause they are close by and charged me $114 just to tell me what is wrong. No repairs done. He said he would never make any money if he gave free estimates. I'm 65 years old and I have never had to pay for an estimate until now. I feel taken advantage of.

  Michael O'Neal
a year ago
I have a 2002 s430 Mercedes Benz and i needed a rear SAM module and i took it to Jax Foreign Auto Service the service and the price is EXTREMELY Fair and reasonable Gus and his staff/ mechanics are the ABSOLUTE BEST IN TOWN the service and the staff are EXCELLENT the best in town hands down i will definitely be using them from now on oh and the previous prices I've gotten from other shops Gus prices was the best hands down NO DOUBT if anyone has a Foreign vehicle or vehicles i strongly suggest Jax Foreign Auto Service i guarantee you won't find anyone better than Jax Foreign Auto service they are the best period Service: Electrical

  Casey Gomez
4 years ago
Took my Range Rover for mechanical repairs & Gus helped me out . He is a good guy . He showed proof of what was wrong with the car & showed proof of the old parts he changed . I did not feel taken advantage of as a woman & the car is running very well . I will certainly go back & i do recommend there shop .

  Hanni F
3 years ago
My in-laws where charged 2times almost 3times the price. You claim I never went there or my in-laws never went there I have proof with a valid receipt to show that we did have service done at your place I also have video proof of you cursing me out telling me to get off the property when all I m trying to do is get information of why you are charging that much and why you are taking advantage of them.Thank you

  dj Hinton
7 years ago
Good service. Amazing prices. I would recommend friends and family to go there. I've took both my vehicles there. He fixed my car in no time and painted my truck for a very good price. The outcome was excellent.

  Meshia B.
7 years ago
Complete women rip off! I've spent houndreds of dollars for months with this mechanic and still had the same issues. After each diagnostic it was something new when the original problem couldn't wasnt solved. I have gotten several other opinions on work that he stated and performed to verify everything after he stated I needed this and that in urgency which was over 3k even told me to borrow the money to get another couple grand out of me and wasn't even the issue. Do not trust this place! Especially women!

  Hallie Satkoff
3 years ago
These guys did an impeccable job, no sign that our truck was even damaged at all before, and it was done two days earlier than what we expected, I couldn t say enough about this place. Excellent customer service and very nice peopleServices: Painting, Body & TrimServices: Painting, Body & Trim

  al taylor
2 years ago
I called to confirm the scheduled appointment I had for 9:00 am Gus responded to me "not today call back back tomorrow" and then hung up before I could say anything else.