Good Year
3.9 (9)
Trollie Ln, Jacksonville, FL 32211
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bridgette Christmas
2 months ago
Manager is uncaring and will try to take advantage. One month ago I got my tires balanced and aligned at this Goodyear. Today I went to get two new tires at another shop because there is a 6in gash in my tire, and they could not get the lug nuts off with hand crack or impact. My husband also could not get the lug nuts off. I called Goodyear to work this out with them since it seemed the bolts were on too tight. They denied that it could even be a possibility, and told me to come in and they would see IF they might be able to help me, IF they had time. The front desk was very helpful and understanding when I got there, the crew seemed to be willing to help, but the manager said that he would have to charge me a half hour s labor for +$70 to loosen lug nuts that they put on too tight .
JustinFlies
3 weeks ago
Quick and efficient! Staff are knowledgeable and maintain a professional environment. Highly recommend this location
Dark Smoke
6 months ago
Great customer service. Andy and Ranaldo do great work.
Daryl Smith
a year ago
I would watch your pocketbook when you walk into this facility. Customers walk out with $1100 and $1200 worth of tires. Please don t let them TRY to repair your vehicle. Totally CLUELESS.
Sarah Boggus
a year ago
Mr. Bill at this location is the absolute best!! Quick and fast service!!
Jules Johnson
3 years ago
Absolutely astounding work, great prices and solid customer service
J S
a year ago
Awesome service all around.