Duval County Transmission & Auto Care
4.7 (209)
8333 103rd St, Jacksonville, FL 32210
(904) 619-4631
duvalcountytransmissionandautocare.com
Claimed
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jerry armad
5 months ago
I would consider myself an ok shade tree mechanic. I have not trusted very many people to touch my Chevelle. I was able to put my trust in the hands of Tony and his crew and I have zero regrets. They did an amazing job. They not only did great work, they also guided me on making this a more comfortable ride on the streets. I could not be happier. Gonna be some fun rides in my future!!Service: Transmission
Traci
2 months ago
I recently had the pleasure again of experiencing top-tier auto repair service at Duval County Transmission & Auto Care. From the moment I arrive, I am always impressed by the attention to detail and the level of care provided by their staff.I have a 20 year old vehicle. I've always taken care to keep it in great condition. I appreciate that Duval County Transmission has the same attention to detail I do when it comes to maintaining my car in peak perfomance, even in the smallest details. Their expertise is evident in the quality of work they deliver. Transparent in their communications, I always feel comfortable throughout the entire process. The ladies in the front office are amazing. It's teamwork, and it's evident.If you're looking for an auto repair shop that prioritizes attention to detail, quality repair work and providing insightful recommendations on potential areas to monitor for possible future repairs, look no further. I highly recommend them to anyone in need of reliable and exceptional service.
Anthony Sailers
3 days ago
Let me start by saying the customer service is great, and have taken it there before and had no problems. I very recently had an overheating problem in feb 2024, took it there and they said radiator needs replacing and one fuel injector was misfiring... i had the work done. QUITE EXPENSIVE... 3 days later i overheated again, took it back and apparantly one of the lines wasnt attached correctly and leaked all the coolant out. They fixed it for free and i lost 2 days of work... 3 weeks later my cab is filled with the smell of gasoline and am using fuel quicker than usual. I took it back to this same place and was told it would be over 1500 to replace all fuel injectors. Turns out the only fuel injector that was leaking fuel was the one they replaced 3 weeks before...and if i had not caught that, they would have tried to charge me....which i lost another 4 days of work...im not a mean person or usually say bad things about places, but i think there might be a guy working there that doesnt quite know what he is doing
Gabriella Kulynych
6 months ago
Had an amazing experience with Duval County Transmission & AutoCare. They actually care about finding the problem and then finding a solution. For months I ve been dealing with other places that had no idea what they were doing or were incredibly rude but not this company! They truly are amazing. Definitely a customer for life now.
Dainel Smith
2 months ago
They treated me and my better half with respect answered all our questions fortunately they didn't find anything wrong with my transmission which is great but nice to know they are good people and you can trust them if there is nothing wrong with your car they will tell you the truth not looking to rip people off I would take my car there again if anyone asks who to take your vehicle to with transmission I'll definitely tell them Duvall Transmission
Kim Allen
2 months ago
Very nice, respectful and trustworthy group of people. Always communicating letting you know what s going on pricing is very reasonable. I will always bring my car back.
Chris Davis Sr.
6 months ago
My experience was not so bad, but I had some concerns. I took my SUV there, and my first problem was that they couldn't get the parts delivered on the day they expected. They kept telling me they didn't come in yet, so it about 3 days before they came in. They didn't put the brand of brakes that they were supposed to use, they use a different one, and now my brakes are making a queeking noise. The young lady at the desk was nice.
Latoyia Hughes
a month ago
I Truly alive The Staff.. Very Caring nd Loving U pay For What u want Not What s Given..They kept my old Parts for me to see..I payed a gd $$$$$$ for my service but my Truck Runs Dan GoodThks Team
Karimah Jackson
10 months ago
Tony and his team got us back up and running when our 2016 Tahoe transmission died. They were professional and communicative throughout the whole process. They sent us photos of everything they found and even videos to show the state if our transmission once they opened it up. Also they had the best price around. Thank you all again!!
Douglas Ferrell
6 months ago
Mr Tony and his staff are very professional. I was out of warranty on my vehicle and was referred to them by another company and they diagnoised and rectified the problem. I would recommend this company a thousand times over. And may I add they're very personal with their customers. Thank you Mr Tony for today about the situation. And I'm going to call news for Jax
Grant madison
2 months ago
I was very please with the service I receive on my car , like always, the service is the highest and the very Best.Thank you.
Lamont Hilliard
2 months ago
This the second time my car was there with the same problem. A waste of my time said they fixed it but did not not happy at all!!!!
Steve OPSMP Thibodeaux
6 months ago
Only shop I will ever use. Great staff and fair prices. Great work ethic and delivered vehicle in time stated.
James Carpenter
a year ago
Duval County Transmission has had my car for more than 5 months at the time of this review (since mid December of 2021). I previously had my clutch replaced by them earlier in the year and the owner Tony told me to return if I ever needed anything else done. After I dropped off the car, a basic diagnosis was performed and Tony said my car would go up in the next couple of weeks. No updates were provided, so I called once every 2 weeks to check on the status of my car. Each time I called, I was told it would go up in the next week or so. This went on for more than 8 weeks. Since early March, Tony has had my replacement engine which came with a standard 60 day warranty. I informed Tony of this and he assured me that the car would be finished by the end of March. It's now mid May and I've lost the warranty on the engine. Tony was also informed that this was my only car and that I needed it to go to work on a daily basis. He has known this since December and I re-communicated it to him multiple times, but my car still isn't being worked on. Based on how I have been treated as a returning customer, I cannot recommend Duval County Transmission. Unless you are able to go more than 5 months without your car, I would search elsewhere where customer-valued service is a priority.Service: Engine repair
Brad C.
a year ago
TLDR: top notch service, competitive pricing, sometimes repairs take a while if they are really busy.Firstly, the shop puts in the effort to figure out the issue rather than just guessing. The office staff is friendly and the owner is on site and working hard every time we go.One downside which was not enough to change the 5 stars is that it can sometimes take a long time to get repairs completed. Make sure you ask how many cars are ahead of you.They send you a picture by picture breakdown of the repairs and I genuinely believe they try to get you the lowest cost.If you're on the Westside and want it done right, go there.
Greg Davis
2 years ago
These guys are honest, knowledgeable, and friendly. Tony and Jeff helped me out with my (unusual) imported pickup truck and gave me an excellent price on the service. They are experts at their trade and the sort of people who you can trust. I also learned that both of them are members of volunteer groups who spend their free time helping out in the community. I'm glad someone recommended me to this shop.
Shabrica Wadley
4 years ago
I am so glad I brought my car here and would highly recommend you to do the same. My aunt highly recommended this place but what sealed the deal for me to leave my car in their possession was the fact that they were Christians and veterans. Gary, Tony, and Jeff were who I dealt with the most. They were extremely helpful, patient and detailed with explaining everything that I needed to get done. My car had a lot of issues and I needed it to be in great shape in order for me but in the end they returned my car in better shape than how I left it.
Sahi Otero
2 years ago
Had several cars transmissions replaced here, always had the best prices with best warranties. Friendly,professional and polite.One time i thought I needed a transmission replaced but they serviced it by changing filter and fluid, they ended up saving me a few thousand dollars. Customer for life.Thank you, god bless and keep up the good work.Services: Transmission, General repairs & maintenance
caylee bower
a year ago
I had the best service here than I have had anywhere else. I was on my way to the Carolinas from Florida when my car decided to act up, I m young and female and not to mention, I was traveling alone so you can imagine how frightened I was, I couldn t get a hotel or even get a friend to pick me up bc I was far from home, I had my car towed here and I do not regret it what so ever! Tony and his team really cared for me and my situation, and treated me as if I was one of their daughters. They got me out quickly and even asked me to reach out to their team once I got to where I was going safely. If I could give them 100 stars, I would, they even ran extra tests for me just to help my mind feel at ease and are great at what they do. My family and I really appreciated their help!! Thank you guys!
michaela hannah
3 years ago
These men here are amazing. After calling a few shops that wouldn t touch my car (because it has a CVT transmission ) these guys were eager to do it. They are incredibly friendly and keep you very well informed even if you re like me and don t speak car. They send pictures and update you on every step of the way. On top of all of that they are more efficient than any shop I ve ever been through they completely removed and replaced my transmission and all my mounting brackets in three days. 100% will not be letting another shop touch my car after this experience.Service: Transmission
Cynthia
2 years ago
If you're looking for an honest reliable mechanic, Tony is your guy. My son's car was rowed to his shop after trouble starting up. They promptly diagnosed and fixed the issue. And not once did we feel that we were being taken advantage of. Give him a try, I think you'll be more than satisfied. ThanksService: Auto engine diagnosticService: Auto engine diagnostic
Larry Diggs
4 years ago
These guys are above awesome, they are upfront, honest and their quality and professionalism is what you look for when having your vehicle worked on. I took my 2007 Ford Sport Trac in for service and Tony, John and the rest of the staff didn t hesitate to smile and welcome me into their establishment. Trust me they are true professions in what they do, they really have earned my business. Thank You and God Bless!
Frank's Conglomeration's
4 years ago
The amount of professionalism and tact by not only the staff, and mechanics, was unbelievable! Had the clutch go out on my mustang while in town from out of state, and they had the parts and job done in next to no time. They also were able to identify and fix other issues I had no clue about. They documented and recorded everything with photos and clearly went over everything and were able to answer all my questions and concerns. Gotta say I'll be back many times with all my car needs when I'm here visiting family. I'd rate a 10+ if It was an option!
Iona Floyd
3 years ago
This is my second time coming to Clay County Transmission. The first time they confirmed it was not my Transmission at no cost. The second time, they confirmed it was not my engine. I initially took my vehicle to the dealership. They did a diagnostic test and informed me that it was the engine and it would cost around $5000 to fix. I had my vehicle towed from the dealership to Clay County Transmission where they looked at my vehicle, ran their test and confirmed that it Was Not the engine. They fixed the problem for under $1000. I am extremely happy and impressed with their services. They requested that I bring the vehicle back after two weeks to recheck - at no cost. The people who works here are honest, hard working and reliable. You can Trust what they tell you about your vehicle. I Trust the people therefore I have recommended the Company to my brother and would recommend to other family members and friends.
Melinda Williams
a year ago
Tony and his entire staff are THE BEST at what they do. Each time I have used them it was a comfort to know that the job would be done right! I am thankful for a place that delivers top notch customer care and service each and every time! I WOULD HIGHLY RECOMMEND THEM TO EVERYONE!!Services: Electrical repair, Auto engine diagnostic, BatteryServices: Electrical repair, Auto engine diagnostic, Battery
Chad Chesser
6 years ago
They did a great job on my 1986 Dodge Ram. I drove it there with a hole in the 727 case, and they was able to source all the parts. Excellent attention to detail, during the repair he took the time to show me exactly what happened and how he was going to repair it. I am happy to recommend them to others. On top of that John and crew were great guys to work with.
Joel Garrido
3 years ago
This is my fourth visit for services and every car issues I have were taken cared of right away professionally followed up with an online quote and a phone call reassuring that the job will be accomplished as promised. Also provided advice on what to expect in maintenance and repairs in the near future. Their honest assessment of the needed repairs and maintenance surely give me a peace of mind. I would definitely recommend them to my friends and neighbors.
Charles Bookner
2 years ago
The transmission in my 2017 Chevy Suburban needed a complete rebuild after only 88,000 miles. DCT & Autocare performed a complete tear down inspection and rebuild using the best quality components and kits. They also have a 3 year / 50,000 mile warranty on the rebuild, too!Their quality, work ethic, and professionalism are unsurpassed. The text and email updates were a nice feature to keep me informed of the work progression. Will definitely return for future trans fluid changes.Service: Transmission
clay duncan
2 years ago
I ve been using Duval County Transmission since I found them in 2018 to handle all of my mechanic needs for my 3 personal vehicles and also 2 company vehicles. Always great service, great employees & excellent pricing. If you want your mechanic needs done right this is the place to go. Thanks again for the hard work everyone has put into my vehicles!!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, A/C installation & repair, Air conditioning, Battery, Oil change
John Crash
2 years ago
Clean smelling shop. Put my truck in on the afternoon on the 3rd of May for transmission problems. Got it back on today the afternoon of the 11th of May. I'm glad they are as meticulous as they are. Turns out I had 2 faulty fuel injectors. Since it was there I had them do a tune up and overhaul the rear end. I will definitely use them again. Sure they ain't the cheapest or fastest in Jacksonville, but I'm after quality workmanship. I think they pulled through with flying colors. I like knowing that I received quality service.Thanks for y'alls hard workCrashServices: Transmission, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Oil change