DARCARS Orange Park Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Norkinjhia Coley
3 months ago
Excuse my work uniform! But these guys took awesome car of me. Very good God fearing staff and will work with you and your credit. They will guarantee you that they can get you into a car as long as you follow their simple instructions. Special shout out to Joshua I m sales and Jared in finance.

  Katie Behnken
5 months ago
Spencer and Aaron were both very friendly, honest, informative and helpful. They both went out of their way to make sure I was making a comfortable purchase and had all the information I needed. I unknowingly showed up 10 minutes before they closed, and Spencer still let me test drive I bought the car the next morning! The whole process of buying my first car was great because of them! Thank you Spencer and Aaron!!!

  Jonathan Tu
4 months ago
Jimmy and Jenny were awesome, they were informative and did not beat around the bush. Got me straight to the car that I needed. I walked out the door with a 2013 Dodge Journey <60K Mileage and extremely good condition. Would suggest for new buyers.

  Rhonda Mueller
a week ago
We bought a New Jeep Sahara from Darcars. Jenny was our salesperson. She was amazing to work on our behalf. Jenny helped us to find what we wanted. She spent a lot of time with us test driving the different jeeps. She is super knowledgeable about the vehicles. The finance manager and sales manager was very nice and easy to talk to with our purchase. We highly recommend Jenny as your salesperson. She will work hard to help you.

  TUG MAN
a week ago
Took my jeep Wrangler there for a problem. Kept it for 5.5 weeks. Told me it was PCM. Had to be sent out for repair cause they no longer make that year (2004). This was after the first 3 weeks. The other problem was no communication for my service representative. So I went up there to find out my service rep. Had been fired. New guy was willing to help but then after another week went by. I was told. The jeep now would stay running for an hour or 2 but would shut down and have misfire codes, but would start right back up. Was then told that it needs a new engine bay wiring harness because it has an oil leak an is saturation the plug to the PCM. Oh by the way we can't get you one of those. Fast forward another 2 weeks. Can't fix it. But it stays running but when it does shut down, it starts right back up. Pick the jeep up around 4:30 $1100.00 20 minutes later calling tow truck cause it shut down and will not restart in the middle of Blanding Blvd during rush hour. So useless misleading and would never recommend this place. If they had a zero star I would give it. Will be contacting BBB and seeking reimbursement of what I did pay. Through legal action.

  Joe Tillman
a week ago
I was looking at a 18 GMC. They ran my credit, I was approved for the vehicle, they then tell me oh it has transmission issues and they were fixing it.While waiting over a week for them to fix it I was supposed to pick it up on a monday. Talked to my sales person the Thursday before and confirmed if it was fixed I m picking it up Monday.Monday comes and they tell me they sold the GMC Friday afternoon.These people are con artist and I would advise anyone NOT to purchase from here. My credit was ran and took a hit for nothing, all while they KNEW a vehicle had issues that they purposely didn t mention until AFTER they knew I had good credit.(And we agreed to no deposit due to then running my credit THEM telling me the vehicle had issues and I was still patient and waiting for the vehicle to be fixed - that conversation was on the phone with the same salesman in the text)

  Sabrina Cowart
a month ago
Took my Jeep Liberty for them to program after having my engine installed. Torre told me that my wires were cross and they d to re-do the wires. On day 3 she said I needed a battery. That was replaced then on day 5 I told something was killing my battery. Then she stated when the tech droves the car my brake light was on, the power steering wheel was spongy and my Jeep went dead due to something draining the battery. I couldn t understand why they couldn t recharge the battery and find the problem. They were just trying to drain me of my funds. I couldn t afford to keep putting out money. Because they acted like they didn t know what the problem was themselves . So Torre told me I can come get my Jeep. I arrived . No one know where my Jeep was or the paperwork. The next day. I was told I could not drive it because of the brakes. So, I had to tow it away little to my knowledge. When I tried to crank the Jeep.. it wouldn t turn over. Call Jeep asked for the GM/ Torre I went to their vm twice. After paying over $1,200 they did not fix my problem. I don t believe they drive it or program the Jeep so it could ve been compare with the new engine. They TOOK my money.

  harajukuprincessbabe
3 weeks ago
Wouldn't recommend this dealership to my worst enemy. I attempted to purchase a vehicle online and after investing numerous time in submitting all information requested, which was days on days process, I was ghosted by the "salesman," Aaron. Whether someone is approved or not, the POLITE thing would be to at least provide them some information moving forward to close out the process so no one is left sitting up waiting for a phone call day after day. I was blessed to grab a vehicle from the dealership just down the road with a competent sales team and better savings. God's plan clearly.

  Its lethaLbro
3 months ago
My Jeep battery goes dead and require me to get a tow to Darcars. Day 1 they tell me the battery is bad & I must replace it first. I replace the battery in the parking lot and the battery light indicator is still on. I take it to Autozone which showed there was a charging issue with the alternator. I take it back the same day and they keep telling me I need to replace my battery ignorning I did replace it. They took the Jeep another day and said nothing was wrong regardless of what the test came back. Today. My Jeep battery went dead because the alternator is BAD. I do not know why these people are refusing to service my Jeep under warranty! Maybe because I m white ? or because your company lacks ethics, integrity, & morals. I understand, if I said I was going to whoop your for calling me stupid, but I treated you guys like gentlemen.No I wouldnt like to speak to you or relive drrrrr cars experience again. Ridiculous -So this is normal? & two days of going dead is not an indicator of a bad alternator? So you wasted days to order the part so it WOULD OF ONLY TOOK A WEEK IN THE SHOP! Update:I got a new Alternator put on & vehicle is good to go. This shop discriminated against me for what reason hell if I know, but I know I will take my business elsewhere if you cannot trust the word of myself, Autozone, or advice from other mechanics. Loco

  Tammy Z Seymour
2 weeks ago
Suggested that i take my Chrysler here for the express oil change . I didn't like my car leaving my sight . Sure enough first the 66.00 oil change went to a $1000 bill. I felt like they were going to keep my car. i am glad i youtube before ANYONE changes a tire! My car was out of sight , a fellow brings me a picture on his phone saying this was my car, NOT that picture is Silver my piece on my car is black. This was my first experience at this place and im never going back for SERVICE . i felt like the service department that was there Saturday April 6, 2024 around 2pm was EXTREMELY UNGRATEFUL for my business. Thanks but no thanks . I. will buy some tools and YouTube before I go back THERE,!!

  E
3 months ago
Recently purchased an awesome new vehicle from here! Aaron communicated with me for over a month to make sure I got what I wanted and I really appreciated that. Peter was knowledgeable about the vehicle I was interested in and helped me put the deal in motion. Keith was very knowledgeable and made sure I knew all my options before finalizing the deal.Overall it was a good experience and I felt comfortable with everyone I spoke to here. I would highly recommend this dealership to anyone looking to buy a vehicle.

  Jaden Marlowe
4 days ago
I was very pleased with the work James Peters does. I was upside down in my lease and he found a way to help get me out of it with a Jeep that I want. He has a lot of knowledge and experience under his belt.

  Hunter Hughes
5 months ago
*** AARON IS A MUST ***It was time for our New family car and we didn t want to deal with the hassle, called the dealership and spoke with Aaron. This was by far the quickest and best I ve ever been treated at a dealership.I called in at about 4pm, walked in the store at 5pm and was immediately sat down with Aaron. After going over what my family was looking for, he found the perfect match within the first 30 minutes.This is the GUY!!!Highly recommended to anyone looking for a painless buy with exactly what you want!!It just adds icing that he s a Retired Navy Vet.

  Angelia Colin
5 months ago
We have purchased 3 vehicles with Spencer Colin. The last was a 2024 Jeep Wrangler. I was in a for an oil change, he said hello and showed me my new Jeep. He is always informative and really listens to our needs and budget concerns.

  Lien Dang
5 months ago
Honestly a great place to shop for a car. I didn t have a clue what I wanted and really just wanted to look around but felt overwhelmed. I spoke with Spencer who took his time showing me vehicles within my price range and the specifications I wanted. Ended up buying a beautiful Jeep and Spencer made it so easy and seamless. He stayed with me through the whole process and I couldn t have asked for a better salesperson.

  Rikard Muka
5 months ago
I had the pleasure of visiting the Dodge Jeep Ram dealership.From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. The dealership itself was clean, organized, and had a wide variety of vehicles to choose from.Kyle, the salesman who assisted me, was exceptional in every aspect. He was knowledgeable about the vehicles, patient in answering my questions, and made sure my needs were met. His friendly and approachable demeanor made the car-buying process enjoyable and stress-free.

  Phira Chey
5 months ago
Kyle's dedication to customer satisfaction is unmatched! From the moment I stepped into the dealership, he provided top-notch service. His knowledge of the vehicles, friendly demeanor, and willingness to go the extra mile truly impressed me. I'm incredibly satisfied with my purchase, all thanks to Kyle's exceptional assistance. A five-star experience from start to finish!

  Cindy Cox
3 months ago
I just purchased a 2023 Jeep Rubicon and had a great experience here. The GM (Chris) explained things clearly and went out of his way to ensure that I had a good experience. I trusted him and this dealership which is unusual when I reflect upon my past experiences buying new vehicles. I highly recommend this dealership.

  Grace Young
2 months ago
This location was terrible. We dropped off our vehicle with an appointment on Wednesday and they didn t even get around to looking at it until Friday. We told them we had a warranty, but they didn t check so we had to go through the weekend before they checked the warranty on the following Monday. We were told it would be fixed on Tuesday, but they didn t fix it until Friday. Each day they gave different excuses as to why it wasn t fixed. After all of this, they told us that they wouldn t give us our fixed vehicle until they got the money from the warranty people, but that was not our fault at all. They were dishonest, would not return our calls when we would call to ask the status. I will never take my vehicle here again.

  Christopher Skiba
2 months ago
Believe the bad reviews.No post sale support. Will lie about paying off your vehicle- resulting in late payments. Will lie about the registration status of your current vehicle.They will ignore you when you question them and stop responding.Florida law requires them to pay off within 10 days or you can sue them, do your research if you find yourself in my situationDo not do business with these clownsUPDATE:AS OF 2/4 my vehicle is still not payed off, which now means I have to make two car payments this month, which I don t have the money for causing severe hardship.

  Mariaelena Castellanos
a month ago
Absolutely horrible service. My father has been waiting for two days for his car when he was told that he just had to drop it off one day and be picked up right then the same day they do not have a great communication they matter of fact, lack it I m really upset and I do not suggest this place for anybody unless you really want to struggle with communication problems. 2 days later and still waiting on them for something that they broke that has to be fixed

  Janice Peacock
4 months ago
My first impression was from an online search, then a phone call from Aaron Ammons. Wow! Great start. He was very prompt to respond with any information I requested. Aaron stayed in touch with us through the entire process. "We want to earn your business." No pressure. Everything he said he could or would do was done! No hype. Aaron and our salesman John, sent a video to make sure they found "my perfect" truck, before we drove 80 miles to test drive it. They had indeed! From Aaron's first welcoming, "how can I help you," on the phone, and again from the sales staff, etc when we were in the dealership, to delivery of our new truck, we had an amazing experience. 100% satisfied. Aaron, thank you, thank you, thank you!!!

  Vincent Davis
4 months ago
What an unexpected day. Came in for some maintenance, left with a level up. Jenny prioritized my financial wants and needs to the point where I had no choice but to make the deal. She was very helpful in covering all of the bases. Jenny gave me multiple routes that best fit me and waited 10 hours for me to find the right fit. She had a smile the whole time and never pushed too hard. 10/10 would recommend business with Ms. Jenny!

  Ivan Purvis
3 months ago
Out of all the 4 Jeep dealers we went to, Darcars was absolutely the best. Malia was totally awesome to deal with and made the experience totally stress free and went far and beyond to get us the best possible deal. She even drove 500 miles to pick up the vehicle we wanted... who does that? Thank you Malia, we hope your still there when we get our next vehicle.

  Marshall Salsbury
4 months ago
I wish I could leave a 15/5 stars for Kyle in the sales department and Dylan the Manager. They met every one of my needs for the vehicle me and my girlfriend bought. We had a little hiccup afterward that they absolutely could not control and made sure it was handled appropriately. Definitely recommend this place for your next vehicle purchase. Keith in finance was also great. 100% recommend this place!

  Ty
5 months ago
If you're thinking of getting a car, ask for Jenny!! Her knowledge, professionalism, and friendly demeanor made the entire process a breeze. She went above and beyond to ensure I found the perfect vehicle, and her knowledge and expertise made me feel confident in my decision. I highly recommend her to anyone in search of a seamless and enjoyable car-buying experience. Five stars all the way!

  Eric Miller
4 months ago
Angela Matthews sets the gold standard for customer service. She doesn t dismiss and provides a level of empathy and understanding that s lacking in auto service. She is responsive and communicates everything clearly. The service I received was outstanding and enough to strongly consider returning for future service despite purchasing the vehicle at another dealer. Thank you.

  Sara Denham
5 months ago
Wow, where to begin Are there any reliableand trustworthy car dealerships?? Between their impossible to reach staff to their lying about interest rates and financing approval it's hard to pick. Only go here if you know exactly what you want and don't ask any questions.They ran our credit over a dozen times without our consent, don't ever call or text back and when they do it's a different person telling you different information.

  Mia Guyton
6 months ago
UPDATE:Spoke to two individuals in the corporate office. Sad to say that we are no closer to getting our situation rectified than before. The vehicle has been back in their care at least twice since I've made this post and each time, it comes back with another issue as if they are trying to get more money out of us. Call to speak to the young lady from corporate and had no look twice already. Yet the worker/ manager keeps asking us to remove our post. I would actually consider if the issue could be resolved. To have to go through all of this to get a solution to this ongoing problem leaves a even worse taste in my mouth. No one has been rude or distasteful these last two times but they clearly have no idea what they are doing.Original Post *This place should be ashamed of how they handle their business. Everyone was welcoming upon arrival. But for servicing our vehicle, it has been a nightmare. They had our Jeep for over a month. And we had to go to management to even get a loner car for a mistake that they made after. Our insurance paid them and we paid a 500 deductible out-of-pocket. Needless to say, the issue is still not resolved. And the car is worse off than it was when we went. We had to take it back a second time for them to correct the mistake that they made and after them Having it for an additional 2 weeks, the vehicle is still not running properly and has the same issue it had originally. Trying to resolve anything by phone is almost impossible. So we have to continue to try to take time out of our work day to communicate and half of the time management is said to not be available. I will be attempting to reach out to their corporate office.

  rothachey
5 months ago
Absolutely, Kyle Chey made buying a car an absolute pleasure! His expertise, patience, and professionalism were exceptional. He guided me through the process smoothly, ensuring I got the perfect car for my needs. I highly recommend Kyle for his outstanding service and dedication. Five stars without a doubt!