Coggin Nissan At The Avenues in Jacksonville Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ALI COLLETTE
3 months ago
Stopped by to check out the 2024 Pathfinder and was greeted by Billy. He was very friendly, product knowledgeable, and low pressure. We exchanged some family stories after a test drive, and we were extremely impressed with his Nissan knowledge overall.If you are in the market for a great vehicle, stop by and see Billy.

  Tammy Kasian
3 months ago
I had a little issue with my new car and Jason and Steven went above and beyond and were extremely helpful in getting the issue taken care of! I was a bit stressed and they were extremely professional and took care of things for me! Highly recommend them and will be sending business their way!

  Joshua Dillon
4 months ago
You'll be there for a while, their service prices are high compared to other mechanics, and I feel they can't be trusted because of the way the Coggin dealership bamboozled my elderly mother when she purchased a vehicle from them- by lying to her about her trade in- submitting a credit query to 4 places - & choosing one with a super high interest rate to offer her financing through. Plus, They resell used vehicles they buy without doing maintenance previous buyers didn't do, passing the problems on to you to pay for later. Dishonest profiteers trying to bleed every dollar they can from customers without regard to ethics. Be very cautious dealing with them, & ignore the finance guy that worked with Dog the bounty Hunter's story time-the entire tale is a clever distraction designed to swindle you better.

  Tony Larcom
2 weeks ago
Very expensive repairs. Corporate place that doesn't care about the little guy. Had a second opinion and it wasn't what they said and saved thousands elsewhere

  Victoria M
5 months ago
Buyer beware! Do not get a nissan with a Cvt transmission!! They know theyre garbage(look at the lawsuits!) and wont repair them or try to get you to spend 6k for repairs for a car not even worth that!run don t walk away

  Jim Connolly
7 months ago
Just finished my latest car service with Casey Hamlin, Service Advisor. He is absolutely the best. I have 5 cars and Casey takes care of each one of them.

  Rick Bateh
a year ago
Great service advisors. Travis and Richard help each other's customers when the other one is busy. Great teamwork. Service done correctly and on time. I have had four of my Nissans serviced here over the past 7 years.Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil change

  Bola Ogunjumo
6 months ago
Friendly customer service: good and relaxed sitting area,refreshment plus regular update from the service technician.

  Jignesh Patel
a year ago
Went in specifically purchased a battery of 09/02/2021. Car did not start. I told them but they did the usual oil change and Multipoint inspection. But nothing was addressed for the battery. I assumed they checked the battery. However Over the weekend. Car doesn't start again.After calling the advisor had hard time since they did not know what was done for the battery.Very poor service by the dealership. Its not the fault of the Service advisor, but i wish they had actually repaired the problem for which was specially told. Best to go to J Auto Shop on Beach blvd with their service.Honestly I am here because I bought the brand new vehicle and bought the service and maintenance package. Never again. This is the second time coggin nissan has made a big mess.Services: Air & cabin filter replacement, Battery, Oil change

  Rachell Nunez
2 years ago
Fernando Garcia was really knowledgeable and patient with me while I figured out what car I wanted and helped me through the headache of trading in my car. At no point did I feel like I was being overwhelmed by predatory sales people. It was the smoothest transaction I have ever experienced at a dealership.

  Kismet
6 months ago
The mechanic suck here, they don't know what they are doing. They don't even know how to open my trunk with my physical key.

  Aletia Phelps
3 years ago
After driving all over town and going to several dealerships, this was the one for me. Upon pulling up, the dealership was clean and welcoming. Probably because the staff take pride in the environment (when I pulled up my salesman, Justin, was leaning down to pick up a small price of trash in the parking lot.) I was a bit leary that he would be to salesy , but it was like sitting down with a friend. The selection was good and he showed be several pathfinders. When it came time for numbers, they were able to give me numbers on a few different vehicles so I could compare them side by side. Seeing my hesitation, Justin worked to figure out exactly what I wanted and when the dealership didn t have it, he secured a trade with another dealership. I ended up with the EXACT car I wanted with the features I wanted at a great price. Go to Justin, you won t be disappointed!

  Jessy Candido
4 years ago
Slowest service ever here. Had an appointment for my car the guys were nice and took it back right away. Now I ve been standing for half an hour waiting for someone to simply check in my appointment. This is ridiculous. Also Allison at the service desk is beyond rude :)

  Joseph
3 years ago
Lots of mis communication, calling to get an appointment and get told a time and then when I arrive they say I don't have an appointment. Service advisors failed to update me on progress of vehicle and wasn't able to pick up until afternoon the next day. Do not recommend this dealer for these issues. Hopefully things improve.

  Eren CAMCI
2 years ago
It was a terrible, ever worst experience. I dropped off the car at 10.40 a.m. and they didn't put the in shop till 4.30 p.m. without any notice or information. And their excuse is we have many appointment, As if I am the not one of them the incharge told me. If there is a possiblity I could give NO star. It was worst ever customer service.

  Erin Boyle
4 years ago
We had the best experience at Coggin Nissan! Seriously the easiest car buying experience we have ever had. Rafael was our man, and he did an incredible job!!

  Emma Rose
a year ago
Travis was my service advisor today, and he was so wonderful and helpful!

  Marge Twichell
a year ago
Great professional staff. Salesman and finance manager were so helpful and knowledgeable. Great experience!!

  Harriette Shames
10 months ago
They are the best!Paul.My service man the best

  Janasta Green
a year ago
Paul in the service department was awesome, great customer service. Thank you Paul for a great experience!!!!Service: Auto maintenanceService: Auto maintenance

  Cynthia Baker
a year ago
Never made it there. Someone was suppose to call me from the service department but never did. I went elsewhere.

  Rahsaun77
2 years ago
Very friendly no pressure sales people, will work to accommodate your goals.

  Jalen Johnson
a year ago
Service department is definitely helpful and will look out for you where they can, but you will have a long wait!

  Mz.Caramel9699
5 years ago
Awesome customer service and very knowledgeable staff. I also really like this waiting area.

  Karen Yarsh
a year ago
Great service, a little slow in completing task.

  Ken Kilmer
3 years ago
Excellent quick service as usual. Richard and his team are great

  Margaret Azevedo
3 months ago
Great service

  teresa bowald
a year ago
These guys especially Paul r great thanks

  rafiq muammar
4 months ago
Excellent services

  David Bowen
a year ago
Great dealership with exceptional service department!