Beaver Chevrolet Service

4.6 (160)

  3494 Philips Hwy, Jacksonville, FL 32207
  (904) 398-2613
  beaverchevrolet.com
  Claimed

Auto repair shop Auto electrical service Auto tune up service Car inspection station Car repair and maintenance service Mechanic Oil change service Truck repair shop Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Greg Osborne
a month ago
Absolutely the best dealership/service department I've had the pleasure of dealing with. After visiting another dealership in Tallahassee (Dale Earnhardt Chevrolet) I was told that my truck had several issues, including a bad alternator ($3000 estimate) faulty wiring and DEF issues which they would not cover under warranty. I decided to get a second opinion at Beaver Chevrolet. Turns out my only issue was a bad belt tensioner. My service advisor, Evan Shade, took care of the issue immediately, and got it covered under warranty. Didn't cost me a dime. These people are hands down the best. I will definitely be coming back in the future!

  Antonio Ortega
2 months ago
Got an appointment for an oil change at 9:30am, our advisor Brad, despite being shorthanded got to us quick and pointed out service needs and options for our Chevy Equinox, out of the door before 10:15am. Thanks for the professionalism and prompt service.

  Andres Vargas
4 months ago
It was a nice dealership. Polite and courteous. I liked their waiting lounge was very welcoming and clean. My cars problem was fixed well and timely. I will be returning.

  Lori Hogge
a year ago
I can't say more about how AWESOME my experience was. Associate Brian Rowe is highly recommended and very customer service oriented. He was not pushy he asked what I wanted what I didn't want and he went with it and his attention to detail was astounding. I recommend not only the dealership but Brian as well for anybody in the market for a vehicle.

  Brian Truman
3 months ago
Super nice service manager. Didn't try to jam me with upsales or hound me into trading in my car in for a newer model. Great prices for my services. I will be back.

  Joseph Leathers
2 months ago
Should be 0 stars! They had my truck since Thursday. Morning. No call to tell me anything. I called up every time and get nothing but the run around and excuses. Even by the GM. Smh. Still waiting on a promised call since 11 am yesterday. 4 months and truck has been towed twice.

  Cindy Sturtridge
a year ago
Jamie got us in our new Tahoe within 3 hours at the price point , trade in amount and payment we were looking for. Thanks Jamie and Beaver Chevrolet for a great experience!

  Hailey Lee
a year ago
This review is a couple months overdue! But Roy was awesome! Very professional & personable. He made sure I was comfortable & communicated any updates with me on timing & what not. Also he was nice enough to search for a part for my door handle & was very prompt in updating us on it. I will be reaching out to him again for my next oil change or any services my vehicle may need.Service: Oil change

  Billy Wiggins
a year ago
The entire staff was Awesome. Big shout out to Big Grocery for helping 2 of my kids get in to dependable vehicles. He made the process easy and made us feel like family. Excellent customer service!!

  Ronnie Calugar
9 months ago
On the plus side very friendly. On the negaitve, they wanted to do 2,300 in repairs and wouldn't guarantee that would fix the problem. Then billed 198.00 to "diagnose". Didn't seem right, they they disparage other guys not "dealers"Does seem they do a great job for most.

  Thomas Waltimire
a year ago
Didn't go the the repair shop but my son was shopping for a new car. His salesman was amiable and had quite a bit of knowledge but failed to show him all of the accessories the car came with. Nevertheless he bought the car and is very pleased with it. The finance guy was really good at what he did. Definitely worth the stop

  Cody Sewell
8 months ago
Neil really was amazing at showing me some trucks. Worked out a great deal and happy with new purchase. Thanks beaver team

  Stephen Snow
9 months ago
Had some issues in the beginning. But they went above and beyond to make things good. Not used to that type of customer service. Definitely a WOW Experience.

  Justin Shaw
2 years ago
Brought my old truck in for service and tranny was done.Tore hooked me up and got me in a new Suburban

  jonnika freeman
11 months ago
Before I Forget I Wanted to Give A Big S/o to Mitchell for helping me get A Car Today he was SUPER Patient and Very Helpful This is the 2nd Car I got from Beaver Chevy and I have no Complaints Very Caring Dealership with Great Customer Service 10/10 Highly Recommend thanks Again Mitchell for All your time and Determination

  Lep Stewart
2 years ago
They were honest about not being able to work on my car promptly. I appreciate that. I have had my car serviced there and it was done fast and professionally. I ll probably go have my brakes looked at when supply chain issues are resolved. I understand there s a recall on braking systems in 2017 Silverado. I ll probably go up there when they get an electric Silverado in stock too!

  TITO HERNANDEZ
a year ago
Very friendly people they help me get my dream car.

  Eric Leister
3 years ago
Like most, I am not a fan of your stereo typical car dealership. However, after being a customer of Beaver Toyota, I felt very comfortable utilizing the service department of Beaver Chevrolet for my truck. Unfortunately, my last visit would be the last for my truck as the repair was more than it was worth for my 11 year old truck.The team there went above and beyond to take care of me, especially considering I was not looking to buy but rather was almost forced to. I worked with Victor Rodriguez and he was fantastic. He was patient with me as I had no idea what I wanted in a vehicle and again, it was a sudden thing. He never once pushed or rushed me in to it and the entire process was hands down the easiest and best experience I have ever had buying a car. I would recommend the guys at Beaver and Victor to anyone I know who is looking for a new car.Service: General repairs & maintenance

  Daniel Tejada
3 months ago
Oil change and didn't add oil fine service worse service

  Jonathan Bain
3 years ago
My experience with the at Beaver Chevy was great. They are very professional in all departments. Sales representative Lavertt was the best. He stuck with me from start to finish. He ensure that I got a good deal and a beautiful vehicle. He would to your need. From the manager, insurance and financial rep was awesome and friendly. I would recommend my family and friends to this company. My wife and and myself was very when we left.

  justin hager
3 years ago
Staff was very professional and polite. No hassle and no back and forth to get the deal done. Dealership was clean and staff was steadily cleaning which is important during these times. Great experience and Great Service.Salesmen: Garrett T, Jamie MooreManger: Chance Morgan

  yuToshia Yates
3 years ago
My husband and I knew trading our Accord would be challenging due to negative equity. Working with Garrett T. and Jonathan Made the otherwise painful experience an absolute pleasure!! We were treated with the utmost respect, offered refreshments and basically catered to by staff passing by as well as Garrett. We ended up with 2 vehicles, great deals and couldn t be happier! What a wonderful car buying experience! So, SO glad we came to Beaver!! They definitely WOWED us!!!

  Victoria Taylor
2 years ago
Don't feel like Svc Mgr is really listening to me.. i have a sensor light going off.. they've replaced it before and now every time i go in he claims not to see or receive it on his report.. then clears/ resets everything & a few days later its on again... not happy about this..

  Michael Drew
2 years ago
I visited the Service Department because my door rattled when my car is not moving or I come to a stop. The Service Tech was very friendly and knowledgeable. She was able to spot the problem instantly and told me to setup an appointment for the repair.

  Amy Sowell
3 years ago
Go see Lavertt! He is THE BEST! He helped my family get into the perfect vehicle. Best experience ever!! He was very knowledgeable and super nice to work with. We had our 3 year old daughter with us and he made her feel included the whole time. We couldn t have asked for a better experience. Thank you again, Lavertt!!

  Robert Briner
2 years ago
The service writer Eathon was great and very easy to work with. He is the reason I get my Silverado service at Beaver Chevrolet. He is friendly and courteous. The waiting area was good with Jimmy John's sandwichs, but it would have been nice to be able to change the channel on the TV. Love the place.

  Becky Fagan
2 years ago
Too bad the employees were not masked up for the protection of their customers. Mask mandate or not, it is a sign that makes me question how much they really do care about their customers. I don't appreciate them being in my closed car leaving their germs behind that could possibly expose my passengers to COVID, because not everyone is eligible to be vaccinated. But my fault for leaving my car in there care. I'm hoping for the best. They do a great job otherwise.

  Suzanne Turcotte
10 months ago
Got in and out quickly with great service from Dave. It is awesome to have a facility nearby that knows EVs.Service: Wheel alignmentService: Wheel alignment

  Dick Robinson
3 years ago
Sam Dean! He s amazing and very patiently with us. He is great man who will help you to get car that you will get as you want to! He actually made sure that he don t disappoint me and turn out I got suv that I always want! He achieved my dream! If you had hard time with financial, credit, or something else. Go to him! he will help with you! Thanks man!

  M L
2 years ago
They were great! Super nice, very helpful. Jamie was wonderful, he went the 2nd mile to get me exactly what I wanted! I would definitely recommend Beaver Chevrolet and ask for Jamie!!

  Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-4 PM
Sunday Closed

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