AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cliff Little
a month ago
Needed battery for work truck . . Young Lady helped me choose the right battery and changed it for me in no time at all. Lauren is AWESOME! Thank you so much!!

  Karin Santee
2 days ago
I pulled in with my engine light on. They checked out what was wrong got the right part put it in and put in the oil I bought all in less than 30 minutes. The kindness they showed towards me being all stressed out was overwhelming. Thank you to the entire team that helped me, God Bless you. You have no idea how much your kindness meant to me today

  B. Weir
a month ago
My wife needed her battery changed in her Nissan 2020 kicks, I was in a rush because I had to go to work but Chris B helped me and her out installed it for us that took stress off of me I am truly thankful this AutoZone is one of the best and great customer service

  Katina Queen Shea Butter Foster
2 months ago
Every time i come to this particular store, I ALWAYS get the BEST customer service. The store mgr. always goes beyond the call of duty.Thank you so much, Mr. Harris you are amazing!!!

  Bob
a year ago
Provided exceptional assistance on New Years Day when my car battery died and almost all auto places were closed. Toyota battery provides 90-minutes of reserve power per manual when door is closed. Car restarted right away and I took it straight to AutoZone on Main Street. The people there especially Gary diagnosed and installed new battery within 10 minutes. Excellent service. Permanent customer now.

  Sam
5 months ago
Super customer service. I don't recall his name but drives the Q45, very knowledgeable and helpful. Sold me brakes for my 2007 Matrix

  Christopher Cockrell
11 months ago
These folks are on their game!!I recently visited AutoZone and was blown away by the outstanding service and expertise provided by their staff. From the moment I walked in, I felt welcomed and supported throughout my entire shopping experience.The employees at AutoZone demonstrated an impressive knowledge of their products and were incredibly helpful in assisting me with finding the right parts and accessories for my vehicle. They patiently answered all my questions and went above and beyond to ensure I had everything I needed.One aspect that truly stood out was the friendliness and professionalism displayed by the staff. They genuinely seemed to care about my automotive needs and were dedicated to finding the best solutions for me. It was evident that they were passionate about their work and had a deep understanding of the products they offered.The store itself was well-organized and stocked with a wide range of automotive parts, tools, and accessories. I was impressed by the variety and quality of the products available, and the staff was readily available to guide me to the right aisle or recommend alternatives when needed.Another noteworthy aspect was the efficiency of the checkout process. Despite a busy day, the staff managed to ensure a smooth and quick transaction, leaving me with a positive overall experience.I highly recommend AutoZone to anyone in need of automotive parts or accessories. Their exceptional service, knowledgeable staff, and extensive product selection make it the go-to destination for all your automotive needs. I'll definitely be returning to AutoZone for all my future automotive projects!Thank you, AutoZone, for going above and beyond to provide outstanding customer service. You have earned my trust and loyalty as a customer.

  Chris Hobday
7 months ago
Had to get a sensor changed for n my 07 Buick and really appreciated the help I got from 2 gentlemen who assisted me- Garrett especially was super knowledgeable and helpful. Thanks again!

  Vivian Valls
a month ago
Checked engine light. Had just come on. Good service to check for Free.

  Melesia Ziller
9 months ago
Came to AutoZone after having to get my battery jumped. So grateful to Garrett S. who tested my battery, alternator, cleaned the battery connectors and checked codes. I love this place they are so helpful!

  Alexandra Hu
a year ago
Jason exuded exceptional customer experience & went above & beyond! He helped me change my break light, I was scared to drive and it was late at night. He not only helped me find the right bulb for my make & model but he came out to the parking lot to install it for me! He helped me get back on the road safely & good to go! Amazing personality & extremely friendly!

  Barbara McNair
a year ago
I would like to thank Jason the manger for his great customer service and awesome smile. I needed to get a bulb for my front blinker so my daughter could take her driving test. He installed the bulb and sent us on the way. Thanks again Jason!

  Caleb Tougas
3 years ago
Mark the store manager swiftly changed my Mercedes head light when other mechanics tell me she need to be taken all apart. LolThanks!

  Jonathan Branch
a year ago
Awesome spot on the North Side to get stuff for your car. Management is on point! These guys know their stuff. I even got to have a car wash for my association here! They wanted to give us some stuff, but we brought our own. Grabbed some wipers on the way out.

  M Creeley (Leesa)
a year ago
I was stuck in Jacksonville with a dead battery. Autozone to the rescue ! Evan R helped me find a good battery with a good warranty. He changed my battery really quickly. Evan was polite and very kind to me. I appreciate him taking the time to solve my problems.

  Dion B
2 years ago
Jason Harris was exceptional He greeted me as soon as walked in. Jason helped me find the best products for my vehicle. Jason also came outside to change my wipers. Jason was great! I can't sing his praises enough. He is the type of manager every location needs. Jason gets the job done with a smile. Much appreciated!

  George Mcgarry
a year ago
I will never do business with this bunch of rude employees. I have done business with this store since it opened. I have spent thousands of dollars at this store. And to tell me they won't honor the warranty on a battery a year old is deplorable. I will take my business to o Reillys. And not one but both managers. It's terrible dealing with ignorance

  Mel Cook
a year ago
Great service! Employee checked my battery and told me things about car batteries that I never knew...very knowledgeable employee wish I could recognize him. Very friendly

  L Lashley
3 years ago
We just bought a travel trailer and the hitch wasn't set up right, so we pulled in to this Autozone. Zach who works there assisted my husband in adjusting the hitch correctly. He didn't have to do this, but he did! Great customer service!!! This young man needs a raise and some recognition! Good job!!!

  Mike Mixon
2 years ago
Sunday evening, my daughter put put gas in her diesel truck. She very upset when she figured out why the truck was acting up. All the guys at AutoZone where extremely helpful and very kind to her. They ranged for someone to help her pump out the gas and put new diesel back in the tank. The truck runs great. Thank you very much for your help and it is GREATLY appreciated. A Grateful Father.

  Madeline Snyder
2 years ago
I placed an online order today so my husband would be able to pick it up and fix the car ($370), only after I place the order does it say person that placed it must pick up. Defeats the purpose since my name was on the card and they check ID upon pickup. I call the store to see if my husband could show a picture of my ID or something if he could pick up. The lady put me on hold to ask her manager and a couple minutes she s comes back and says sorry, you have to be here for the pick up So hours later, after I get off work, I go in to pick up the parts and low and behold the cashier didn t even check my ID, just had me sign the key pad and gave me my order. If I had known they weren t going to follow protocol then I would have had my husband pick up the order hours ago. I went to this store specifically because I ve always had good service and my father in law shops quite frequently also. I think I ll put my trust in somewhere else next time

  Elizabeth Wingate
4 years ago
I am usually a very handy woman, rarely ever needing help. I bought new wiper blades fur my car. This time I was not able to get them onThe associate Nick B came outside without me even having to ask and so kindly helped me put my new blades on. I have to say, I am very thankful, and I will always remember this AutoZone. Thanks so much!!

  Renee Graham
2 years ago
Employee (and possibly the manager based on him being the only one wearing a gray shirt while others were in red) named Kendrick B. loudly carried on conversations with fellow employees which contained no less than 4-5 F-bombs and 2 G-d's. Also another unknown young man with no name tag wore no mask while checking me out at cash register despite numerous large signs mandating masks inside the store. Poor image and lacking professionalism.

  Eddie Menard
a year ago
came here for some truck parts. people were very helpful, and pointed me in the right direction. rather go here than other places around!

  Sparky
a year ago
Worst customer service as of late. And prices are nothing to brag about. After 12 years of using this store. I will no longer be shopping here for anything.

  melodie snodgrass
2 years ago
Very helpful. Had to buy oil and couldnt find my funnel and couldnt afford to buy another.BUT THEY HAD ONE I COULD USE. Not like some of the other places that just want to sell you one. BUT I SURE MISS THE GOOD OLD DAYS WHEN PLACES CARRYED THE Paper ones you could get at no charge.

  sandra jaime
3 years ago
I came here and the gentleman who helped me was largely helpful but another worker gave me bad advice on how to use the injection cleaner I bought from them. He did a check engine assessment and determined it was cylinder 2 had misfired. I couldn't understand the instructions so I went back in to get help and and the other worker gave me bad advice, which was to use half the container on a near full tank. Needless to say, I followed his instruction and it turned out to be wrong, the bottle didn't perform as expected. I turned to an outside source to interpret the bottle for me.. Waste of money that I couldn't afford to lose.

  Jess Lewis
a year ago
Had THE best experience!! Vic, Jason, and another gentleman were so helpful!! Will definitely go back here for help again

  Al-Nazish Jiwani
a year ago
Gentleman at the register helped me figure out what parts would be best for my vehicle. Clear communication and timely service.

  DeWayne Stewart
6 years ago
Excellent customer service, the employees are really well trained, and very knowledgeable. Almost all employees will go out of their way to satisfy the customers needs. Prices could be a bit cheaper though. But, as they say..... You get what you pay for.