Autohaus Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Belmont
4 months ago
Carl and his team are great, they are fair and get the job done in a timely manner. I would recommend Autohaus to anyone needing their car repaired.

  Jessi Davidson
3 months ago
If you don't understand cars, you're going to think everyone is using you. That's how I know, this garage is not out to take advantage of their customers. Thanks guys.

  Sam slaughter
2 years ago
Nice and knowledgeable people work there,. These guys can fix anything ! They fixed the AC.and replaced the heater core in my antique 4X4 truck and did a great job. I'm pleased and I'll do business with him again

  Courtney Rhodes
a year ago
I've been going to Autohaus for years. They are the only auto repair shop I trust.Every now and then for oil changes I just go to my local dealer for a quick oil change. I told them that I was having some engine trouble and if they could give me a diagnostic I'd appreciate it. They came back with a $4,000 diagnostic. I reached out to autohaus to get a second opinion. Not only was the original diagnostic that the dealership gave me wrong, But the true issue was significantly cheaper to fix thanks to autohaus doing their due diligence to find the real problem. I can always trust them to give me honest answers with honest quotes. They really put in the extra effort to make sure that I was getting a good part for the best price. I am so grateful to them.Service: Engine repair

  Ann Bolebruch
a year ago
February 2023 and nothing changed still old school.December 2022. While it may take Carl a little longer to do a repair it's always done right. My AC compressor went...not Carl's fault as he did it right. Even though it was slightly past warranty Carl did all the replacement work at no charge including checking my steering. Autohaus is an old school garage so don't expect all the fancy things just good old boys repair shop.This was my husband's first visit to Autohaus a car repair place. He needed his AC checked in his 87 MC SS and since it uses R-12 Freon this was the only place that could address the repair after calling several places. First this is not a fancy place, it is old school down and dirty fix it place with a dozen cars outside waiting to be worked on. On the scale of 1-10+ the waiting area is a 2 but the work, knowledge about cars and honest pricing is a 10. He spoke with Carl the owner who explained what needed to be done. From there Carl also suggested a better and less expensive fix for a door hinge problem as well as cleaning of the AC filter and ducts. From there we found out they can also do a dashboard replacement plus a few other things that we were planning to do once we found someone qualified to do it. Folks my husband is a car guy and if he suggests a place I for one would consider what he says as he is going back and am sure he will be pleased with the results.

  Brad McMillan
4 years ago
Great auto repair. Carl (the owner) is a personality to be experienced. They do not try to sell you things that do not actually need to be done. If they tell you something needs to be done they back it up with facts and demonstrations. They honestly back up their work! Not the cheapest place but the quality of work is worth the little bit extra. Because they are good, it may be a little while to be able to fit you in. Best to get an appointment.

  Florida Born
a year ago
This is our favorite mechanic. Karl and his team always know what to do to fix any problems on our vehicles. He's honest and won't tell you to fix things that are unnecessary.

  alex medina
2 years ago
I have been coming here for 6 years now. Very knowledgeable and honest owners. Family business. Always figure out what is wrong with my truck. Very reasonable prices. Best to leave automobiles. Moved around the corner to Bowden Rd by bus hub.

  lynda mchone
9 months ago
I am very impressed with the professionalism of this business. They appear knowledgeable and caring. I will be using them for both of my vehicles.

  Lindsey Rickards
8 years ago
I will never go to another mechanic for as long as I live in Jacksonville. The staff here are friendly and really look out for the customers. Carl and his staff have doctored my VW back to life, and are not charging me for things that are not relevant or that I don't need (as the dealership ALWAYS does). They are honest and are skilled at their trade. I am very thankful that I found them, and have recommended all of my family and friends go there! You will not be disappointed.

  Brandon Anderson
5 years ago
Took my truck in after getting a estimate from another shop that seemed too high. They corrected what was missed/added on my original estimate so I ended up spending half of what I expected for the work I actually needed. Carl and Sean explained everything. My Tacoma is running like new because of them. Great service. I will go back anytime I need work done.

  Gltr Grl
5 years ago
My mechanics, sadly, closed shop. I was referred to Autohaus by my former mechanics and took my car in for AC issues. I am very pleased that I was referred to Autohaus and Autohaus is now my official mechanical shop. Carl, Linda and Victor and their staff are very cordial and efficient. It's a wonderful feeling to fear not when turning your car over for repairs. I can breathe easily knowing that I won't be ripped off. Thank you, Autohaus!!Update: I went back over time for various issues and spent thousands of dollars there. The moral of the story without what would be boring details to the readers is #NeverAgain.

  Sed G
a year ago
Always great service! We had put truck towed in on a Friday evening and work was done on Monday! We picked up our truck on Monday! Fantastic work every time we have had to had work done on our vehicles!

  Laura Lawson
8 years ago
The is the best and honest hard working repair shop in Jacksonville. It is evident from the estimate to the finalized price that these people are not trying to price gouge their customers. I had my Honda Odyssey in for service just this past summer. The motor for the rear ac unit was broken and I had cracked motor mounts. The dealership quoted just materials at over 3K! Autohaus quoted parts and labor at a fraction of the cost from the dealership. Not only was the van ready when he said, I've had zero issues from the repair. The back AC unit runs so good my kids complained it was too cold once! I will always recommend this place to my friends and family. I can't say enough about how amazing everyone was at Autohaus Inc.

  Dave Baiel
3 years ago
Carl may be the best mechanic i have ever met. That us coming from a fellow mechanic....and I am a great one. Whenever I am stumped he is the only man that has the answer.A great guy and a great business.

  Mike Reviews
4 years ago
Guys you just won't find a better owner operator place. Last I didn't have to deal with a franchise I was living in Orlando over six years ago. I noticed a noise that got louder and louder over 5 days and I finally had to turn into Carl's place on Friday morning. I checked hubs, upper and lower ball joints and everything I could on my own. Carl and his team found my rear pinion was loose in my Dana44 lsd rear and saved me by re seating my pinion instead of my rear axle detonating that would have cost me almost $1800 or who knows hours spent at a junk yard. Great same day service!

  STARK FLETCHER
4 years ago
I'm a small business owner and I've been taking my fleet of vehicles here for years. Every time I've needed a repair or tune up these guys have been top-notch when it comes to diagnosis and repair of literally any vehicle - and when I mean anything I mean semi trucks, box trucks, limousines, Bentleys, lambos;e I've even seen military street legal Hummers.Short story long - they can fix it and get it right the first time. Period.

  Robert Chessel
6 years ago
Went in with an air conditioner problem for my VW SUV $350 later and still exactly the same. After the 3rd time of picking up in being told it should be good I took it to a different place. I will not be taking like vehicles back.

  Caylie Converso
6 years ago
Great staff and very efficient service. I had a bent lower control arm that needed immediate attention. Carl, with his staff, quickly fixed the problem at a reasonable price and ensured warranty.

  Stacy D
6 years ago
Never go to Autohaus Inc. on University and Phillips! My husband just had his motor replaced for $8,000! Carl told us for over a week he was waiting on a new fuel rail. I look at my motor and I have the same old rusty fuel rail, he reused my fuel injectors, coil packs and torque converter and told me the whole time he was waiting on these new parts and that is what was taking him so long. The original time estimate was for 2 weeks it ended up being 7 weeks, the original estimate was for $5500 it ended up being 8 Grand and I still have the same old parts that were causing the problem in the first place never take your vehicle there never never never! Our truck is misfiring and Carl yelled at us that if we want it to not misfire we would have to pay more money. I do not recommend them at all! $8,000 dollars and we have to now pay someone else to make it right.

  veeren chithriki
a year ago
Carl is a geniusSuper honest and great at the job and always looks out for the customerVictor is very hard working and reliable and learning for the bestI only trust carl and victor for any repairsServices: Exhaust, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Air conditioning, Oil change

  Summer Crabtree
4 years ago
I dropped my car off for an entire afternoon so they could diagnose a problem with my instrument cluster. I picked it up that evening, and they promised me an estimate soon. Weeks went by, as well as multiple phone calls, with no estimate. I finally just went back in there, and after some back and forth, learned that although I left my car with them for several hours, they never even looked at it. LOL. Never going back there.

  Scott F
2 years ago
These people are awesomei I had taken my car to the dealership and another mechanic, both told me my heater xore had to be replaced this would mean big $$. I broght my vehicle to Autohaus and for 200 bucks they performed some magic and everything is good now.Services: General repairs & maintenance, Air conditioningServices: General repairs & maintenance, Air conditioning

  Hugo Bauknight
2 years ago
Thorough and responsible service with no unneeded recommendations. A trustworthy mechanic is invaluable. Their knowledge and experience deserves your patience and gratuity.Service: Air conditioningService: Air conditioning

  Michael Gassman
4 years ago
Horrible service. Car was there 2 months before we picked it up without any of the repairs being made. Constantly told it would be done the following day. Thankfully, They did not charge us, but very upset by wasting 2 months being told they were working on it

  Bob Davis
4 years ago
Carl and Victor have worked on my vehicle several times. He does great work and always follows up to ensure its working right and my vehicle runs great.

  Lala Kilcrease
3 years ago
First time takn my car there...they Did work WITHOUT giving me a written estimate first..$287...and its still not running right and now my check engine light is on ...and it WAS NOT on before work was done..and by no means am i shop bashing..im just sharing my experience

  Alexandra Medina
2 years ago
Great service. Honest, reliable, explained everything throughly. Carl, the owner is very knowledgeable and his staff is good. Family run.

  S V
5 years ago
The BEST! They are knowledgeable, they are honest and they are fair. In addition, they go above and beyond to make their customers happy. This is quite possibly the best shop I've ever used.

  Christiana K
3 years ago
Amazing service! These guys pull some hard and heavy work loads and STILL get the job done in a timely manner!!! THANK YOU SO MUCH Carl!