Autobahn of Jacksonville Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Seychelle Powell
3 weeks ago
I just called this place for a quote on my Mercedes and an older man answered the phone. His exact words were "I don't know what is on the Service B but this is what I will do" and rattled on about what he will replace. He was short, abrupt, and insanely rude. Then when asking about a military discount, he tells me 400 or pay 900 at the dealership and then hangs up on me. They will not be getting my business. Avoid at all costs, especially women as most of their reviews are specifically from men.

  Ramy Katarya
a year ago
We went there for our vehicle to have it repaired. He took 1600 dollars credit card and demanded 400 dollars cash and took 2 weeks to repair it. We picked up the car and he rushed us out when we drove back because the car is still not working right. Only the remote control works but we have other issues. The remote was not needed. This man wanted all cash so he can deny the service and avoid a paper trail. He wanted a confrontation when we addressed that the issues are still not fixed. Please never go to this man. He is a very bad man and does not keep his promise after taking 2, 000 dollars from us!Services: Auto maintenance, Oil change

  brendan lange
6 months ago
Had a great time with some long distant friends tonight. John gave us all the best tips and tricks to go as fast as possible

  Jaxson Moore
a year ago
Ethan, Bernard,and zack are great people. They helped us out throughout the track an we have improved tremendously.

  Michael Pittman
3 years ago
Amy (desk attendant) is very customer friendly. Gabriel (owner I think) is very rude and unprofessional! He doesn't seem to value the customer's wanting to understand the process or ask any questions. It seems as though questions are out of the question! Sorry sir, you're proving a service, therefore customer service is a must. I know where my hard earned retirement money is best spent. Furthermore, if you can't get diagnostic done from open to close, that's understandable but at least let the customer know.

  Doll Knight
5 years ago
Customers service is great, but how do you Diagnosis on my car and it still in the same spot where I left it. Then you take off all these parts and didn't replace them. Then you didn't give a diagnosis, you think it need this, you think it need that. You should pay me back. And thanks for the tools you left under the hood.

  Gregg Sullivan
a year ago
Great job on repairing brakes on an older Porsche with hard to find parts. Extremely knowledgeable and fair pricing. Recommended.

  Donna Mancini
2 years ago
A engine service was performed but needed to be REDONE by another mechanic. He refused to honor the warranty and chose to hire an attorney rather than satisfy my warranty issue.Service: Engine repairService: Engine repair

  Creziel Pascua
6 months ago
Zach was fantastic at helping out. Clean race.

  Leta Visser
7 years ago
I have been going there for years! 15+ Never had a problem last time the owner went out of his way to help me. You just have to get to know them!They are good!

  J B
10 years ago
I took my 2002 M3 in for a simple check up I was told would take no more than a day and an oil change. The car was originally smelling of burning oil and I was hoping that when they checked it out they would find out what was wrong. They claimed there was a small oil leak coming from the valve gasket cover so I went ahead and told them to replace the valve gasket cover. Once the valve gasket cover and an oil change was done I received the car with a "service Oil" light still on. I called the establishment and spoke to a guy who said the secretary isn't here she is out sick call back when she is here and we can help with that. So I drive the car for a few days call back she still isnt there and I ask to speak to the owner. Gabriel gets on the phone and tells me he's very sorry and I can bring it by anytime and they will clear this code. I then ask him if they can look up previous work done to my car since it has been serviced there before dating back to 2008. He tells me the secretary is sick call back when she is working and she can get it for me. Another week goes by I still smell burning oil and the secretary is still sick...at this point i'm assuming after two weeks and a few days she is either deathly ill or quit. Either way I never received any information on what I needed. I found old paperwork in a file cabinet from the previous owner (family member). It appears they stated on there paperwork "60,000 mile service" which BMW refers as an inspection 2. Many things are done in this inspection I won't get into detail but the biggest thing is a valve adjustment. I call the shop and speak with a mechanic that answers and ask him if they do a valve adjustment for a 2002 e46 M3. The mechanic states no, that doesnt need to ever get done....I ask him if he's completely sure about that because i've read otherwise. He puts me on old and then says..."well i'll be damned I guess it does need to get done, you'll have to speak to gabriel about that to see if it was done".....it was never done.I then take the car to the BMW dealership in Orange park to be serviced and they do a checkup and notice the oil pan is leaking and the rear dif. is leaking....both seals which were replaced by Autobahn March 9th of 2009 ( have a very extensive paperwork history on my car now). They replace both and I still notice a burning oil smell. It turns out the valve gasket cover is still leaking according to BMW since it has only been 3 weeks since Autobahn has serviced the vehicle I decided to take it back to them. After driving on sunday prior to taking it to Autobahn (they're closed on the weekends) my car completely bogs down and their is a very loud ticking noise. So $270.00 later (spent at autobahn) then $2900 dollars later (spent at BMW of OP to fix things Autobahn has done previously) I have the car towed back to autobahn (the car is now no longer driveable) to fix there shotty work. They claim to have fixed the valve gasket cover and there is no longer a leak. I take it back to BMW of OP because i'm absolutely scared to death to have anyone at Autobahn touch my car. BMW sends me a picture of the inside of my valve cover gasket where pieces had been broken off and missing inside my cylinder head. After BMW replaced a broken rocker clip and did the valve adjustment and fixed the shotty valve cover gasket job (autobahn replaced the gasket seal incorrectly) , I'm happy to say my car finally drives right for the first time since I've owned it.Moral of the story is, if you're trying to pinch pennies, you get what you pay for.

  Chef Sabu
6 years ago
Rude and unprofessional. A simple oil change and tune up is now a nightmare. My car is now leaking in places where it wasn't leaking before. I am taking it somewhere else to have it looked at and will add another comment after. For now, DO NOT GO THERE!

  Nochum K
5 years ago
Wonderful people, excellent mechanics. Very fair and honest. Gabe and crew have kept our cars going for years past their normal life expectancy

  Yosef Barrocas
3 years ago
This is the place to go if you want to be confident that the job is done in an honest and affordable way!I am a huge fan, thanks Gabe!Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Oil changeServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes, Oil change

  brendamiller photography
a year ago
Autobahn Motors is as reliable as knowing your own driveway. Park here and feel safe.

  Chuck Reese
5 years ago
I've been using them for close to twelve years without any problems. I highly recommend Autobahn!

  kevin raynard
4 years ago
Smaller garage but really knows their Porsche and Mercedes stuff. A lot cheaper than main dealers and very friendly and thorough service.

  Clyde Collins
7 years ago
I have for many years taken my BMW to Autobahn. Great service and reasonable rates. Prompt repair work.

  Mateo Sinche Aldas
7 years ago
I've brought my car here repeatedly. They do a great job and they are very helpful.

  qusai alking
7 years ago
They are really great people with nice smile and honest solution and price

  Theresa TT Hines
3 years ago
I haven't been yet but nephew went and loved it!

  Rolland Purcell
7 years ago
Great service on my Import at a fraction of the dealer price.

  Jeffrey Embler
3 years ago
Carts are too fast for the course, as it should be. 5 stars.

  Terry Robinson
2 years ago
THEY ARE THE BEST IN JACKSONVILLE FOR HIGHEND AUTOMOTIVE WORK!

  Robert Brown
5 years ago
A bit pricey, but lots of fun!

  Roman Bereguta
a year ago
Great customer service by Rov.

  Chuck Worthley (SafeTouchWash)
a year ago
Definitely a different experiance

  Donald
3 years ago
Poor customer service

  Manuel Echevarria
4 years ago
Lack of professionalism.