Auto Glass Assist Inc.
4.6 (73)
2750 Lane Ave N, Jacksonville, FL 32254
(904) 632-4990
aaa.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pierre Drouin
3 weeks ago
The Auto Glass Assist team help me in immediatly I did not wait for long they fix an impact preserving on the long term an expensive windshield. The fix done by professional technician is perfect. Thanks! I recommend this business without any hesitation.
Dan Brinson
5 months ago
It s hard to find companies that replace windshields in semi s.The guy s here are true pros!My W900 Kenworth fit into bay just fine.I was in an out pretty quick.Call before you go. Make sure your glass is in stock. If they don t have it they can get it.You can even make an appointment to expedite the job.Great folks and reasonably priced!
Jenn B
7 months ago
Great overall experience! Hope & Rachel were extremely helpful when it came to scheduling. We brought our work van in for the replacement and the timeliness of everything was great. We plan to use them in the future for our fleet of vehicles as well as personal.Service: Auto glass repairService: Auto glass repair
Hariff Morales
4 months ago
Great customer service. Helpful and friendly. Would recommend to anyone looking for a new windshield.
Marvin Morris
4 months ago
Guys (Dehart and Lunman) got right on the job. I was in and out before I could start up a conversation. They even had the 3M dual lock tape to put back on my toll transponder.
Bonnie Schilling
a year ago
The Auto Glass Team, from customer service to onsite repair is superb. I used them several times to repair and replace my windshield. Scott handling the repair of my windshield very professional and does a great job. I highly recommend Auto Glass Assist!Service: Auto windshield repairService: Auto windshield repair
donna shore
2 years ago
Roger did an outstanding job troubleshooting and repairing my vehicle window. He is very knowledgeable with glass and window repairs. I appreciate that Roger took the time to show and explain to me what the problem was and what my options were for repair. Auto Glass Assist is very reasonable with their prices and are very fortunate to have Roger on their team.Service: Auto power window repair
Rachel N
2 years ago
I just left the shop . I had my windshield replaced ( through insurance). I have yet to establish if the calibration is working and what not. But I am so angry right now looking at the level of my gas tank, and the AC setting. This was a 2.5 hour wait. I know what my range was when I dropped the car, I didn't have my AC on when I drove there. Then I saw my range when I pulled off. Considering the price of gas right now, WHY???!!!!Is the customer responsible for keeping the technician cool? Even I don't drive my car on that cool setting !!!I am so angry right now, the good job they may or may have not done is overshadowed by this.Service: Auto glass repair
Paul
5 years ago
Great service and very friendly staff. They were more than willing to work with my busy schedule to arrange for an after hours drop-off and pick-up of my vehicle. Top notch install of my windshield at a great price. definitely recommend them for your windshield needs.
Melissa Allen
a year ago
Super friendly staff, punctual, gave me approximate time for window repair & had it ready! Will definitely use again and recommend.
Roni
a year ago
Fixed my window in a jiffy and did not charge me an arm and a leg like the other places tried too. Thank you ladies for being professional and welcoming and thank you to the gentlemen that fixed my car window!
Monica Solomon
6 years ago
We had the windshield of our 36' class A RV replaced here. We were getting a new fridge installed by a private RV mechanic at the time, and AAA Auto Glass worked around his schedule so the fridge could come out when the windshield was out.We were pleased with the windshield, especially the fact that it was done in a timely manner. We would recommend AAA to anyone. Thank you, Roger!
Adam Johnson
6 years ago
RV windshield repair/replacement.Exceptional service, great people, great work!I had AAA work on a windshield issue on my class A bus. Roger, from AAA was thurough, professional and truly went above and beyond in researching and solving our issue. The office staff were friendly, responsive and accommodating. For fellow RVers, AAA has a large bay and was able to store and repair our large (43 ft.) Bus indoors. They explained every step in the process and every charge as they went through sourcing glass, etc. They were very competitive in their rates despite my needs being very specialized. A 5 out of 5 for me. I highly recommend!
Brandon Halterman
5 years ago
I am not providing a bad review based on workmanship, their kindness, or the process of going through this companies workflow. I am giving this bad review purely based on a price difference. I called these people after having my 2014 2500 RAM back window hit by a rock flung from a lawnmower blade... and they quoted me $1200.00 to replace the window. Then I called Safelite, and by no means am I affiliated with them. I was told by a friend to call them, and they quoted me $700.00 for an approved OEM window installed... what is up with the extra $500.00 AAA!?! I feel like that much price difference is proof that these people are not giving honest quotes as their ads suggest. They are trying to rip people off. Maybe they are great when it comes to front windshield repair since that s normally an insurance thing, and mostly people don t even have to pay a deductible for those repairs. So AAA will just charge the insurance company huge rates. What snakes! $500.00 difference? Unacceptable.
Brian Beaudrie
4 years ago
AAA Autoglass is absolutely not the company you want to use to repair a stone chip in a windshield. Twice I have had them come out to repair a stone chip and both times you could not even tell they worked on the windshield. In each of these cases I had to pay Safe Lite Glass to properly repair the window. Don't waste your time with AAA Autoglass and just call Safelite to begin with. It will save you a lot of frustration.
ChrisTopher Fletcher
6 months ago
Great service and the workers were outstanding
Melinda Harden
a year ago
Everyone is so friendly and nice. They have the best prices and are so fast with the repairs.
Taylor Wyatt
2 years ago
Excellent service! Got me scheduled a day after I called in. Everyone is fantastic here! Will always use Auto Glass.Service: Auto glass repairService: Auto glass repair
Rowena Robinson
5 years ago
AAA auto by far is the best glass company in the North Florida area...I highly recommend them...they are quick to do your repair and will come directly to you...the staff is excellent and knowledgeable!
Joel Richardson
4 years ago
I had to replace the electric rear window after a campfire incident Nicole from AAA glass was amazing thank you very much it looks greatThanks to everyone who installed it and took care of the paperwork
Randy Paul
a year ago
Recommended by Rusty. They helped install a rear-view mirror with no questions. Quick and helpful staff.Service: General repairs & maintenanceService: General repairs & maintenance
Art Mullen
2 years ago
Very communicative, worked with my insurance company, showed up on time, and did a great job! What else can you ask for?
Michael Walls
a year ago
Fast and affordable, office staff and shop technicians friendly and professional
Valarie Chrispin
4 years ago
Betty was extremely helpful. They weren t able to provide my services but she referred me to a very good company that could.
Walter Basore
2 years ago
Roger and Chris are the best! I totally recommend them for all your automotive glass needs!
Mark Campbell
4 years ago
Fast service, great price, and nice folks. They cleaned the inside of the car as well. Great experience.
michael nieves
5 years ago
Great service , very helpful, and quick to fix the problem, went there for what i tought it was a windshield leak and it was just the drain from the sunroof cloged
Shank Ferfield
6 years ago
One of the few ratings I've submitted that if could give six stars if I would!They fix my pickup from leaking water now I'm about to bring them my Bronco
Diku
5 years ago
after all day waiting for them they didn't even show up. call them and told me we going to reschedule a new appointment. what is that a joke???? horrible experience
Jacob Smith
3 months ago
Good, friendly service