Aces and Jacks Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tina Brantley
3 years ago
This company was contacted through my insurance. I waited two hours for a tow truck. 10 min before they were supposed to be there it cancelled. When I called they were rude. Didn't care about my safety or my situation. They said they had to send the driver out of town. So basically they had an opportunity to make more money so they so just left me stranded.

  Kathy
5 years ago
This review concerns Aces and Jacks Automotive and EZ Towing and Repair (run out of same location by Aaron and Jimmy). Jimmy was very helpful in towing our truck and RV but overconfident in time frame for the work to be done. Bed of truck replaced. Truck back up camera no longer works. If tonneau cover is latched shut the tail gate will not shut. If tail gate is closed the tonneau cover will not latch. Poor at communicating/answering the phone/calling when said they would. Repeated delays in getting work done. They charged us for parts and labor that they said were not covered by the insurance company. Later we reviewed what insurance company had paid them and it included what we had been billed. When called them for clarification Aaron became argumentative and hostile on the phone (not the first time this happened when speaking with him). Aaron said to never call back and that they would not take our calls. Stay clear of them.

  Eric Derricotte
4 years ago
My tow service gave an ETA of 2+ hours. These guys showed up EARLIER than that!! Like an HOUR earlier..! And yes I said "guys" TWO gentlemen came and I found out later that one of them is a licensed mechanic. He gave me free advice which turned out to be correct. My only regret was that I only had a few bucks on me to tip with. THANKS GUYS!!!

  Rolin Nelson
4 years ago
My car broke down and I was able to get it towed to my mechanic in a very reasonable timeframe and cost. I have a towing service on my auto insurance that covers up to $100. Another towing company wanted to charge $150 due to my insurance being out of their network and distance (15mi). I paid $0 out of pocket.

  Philosophy Lives
5 months ago
Extremely unprofessional in my experience. I, personally, would never use this business again.Service: Car towingService: Car towing

  Eleana Demeritt
4 years ago
Bubba came out and saved the day. It was one of those my car wouldn't work and he gets in and it drives like everything is OK. I decided to have the car towed anyway and Bubba was patient and kind throughout the whole ordeal. Before he arrived he called to say he was running late. Shows courtesy and professionalism.

  Melissa Anderson
a year ago
Place to go if you need repairs to your automobile..Motor and Body repairs offer up great prices ! Affordable ! Ready to wow your eyes and your pockets

  M Williams
4 years ago
He was very cooperative and arrived fast. He even called me when he dropped the car off at Nimnicht Chevrolet to let me know that he dropped it off and who he gave the keys to.

  Shane & ashleigh Adams
4 years ago
I have used aces and jack plenty of times, and they always go above and beyond to ensure the safety of my property as well as in a timely manner while providing above par customer satisfaction

  DONNA
4 years ago
Ace and jacks driver was at my car Before the ETA that I was haven and the driver was very nice and polite took every good care of me and my vehicle like it would ve been his own and even offered a bottle of water which was very nice because it was hot and I would use them again thank you all very much

  Melanie Cinpak
3 years ago
He towed my AWD car when it should of been put on a flat bed! Then the transmission started slipping shortly after this company towed it wrong!Service: Car towingService: Car towing

  Barbara Ewald
4 years ago
The truck arrived way before the eta. The driver was quick and courteous. Very satisfied with their service.

  Kobe Cinpak
3 years ago
They did an awful job. Aaron the owner is extremely rude. Very inexperienced at what they do. Poor workmanshipService: Car towingService: Car towing

  ShezadiLeteria Walton
4 years ago
You guys are just awesome!!! I highly recommend you to everyone. Prompt and courteous!!!

  Courtney Arington
4 years ago
Excellent service and great help in front office! Nice staff

  Gilda Ramirez
4 years ago
Technician was very nice and helpful. Professional and prompt.

  Chelsie L Turner
4 years ago
Wonderful, fast & Convenient service!!!

  Mady Proth
4 years ago
Professional and courteous staff!