NAPA Auto Parts
4.5 (102)
336 3rd St N, Jacksonville Beach, FL 32250
(904) 249-9031
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Van Fletcher
2 months ago
Napa has good quality parts and has about everything you need for automotive, truck parts
M A J
a year ago
My go to place for quality parts and parts knowledge. Buy on line, get a good discount and pick up when ready. The guys are always more than helpful and know more than I do, which is always appreciated. Has that old time auto parts store feel. They always find your items quickly, and that says a lot compared to some auto stores.
Daniel White
a year ago
These guys are great. I believe Michael was the name of the fella who helped me. Just friendly and knowledgeable. I always drive past the other guys to go to NAPA. They are better every time!
Kaitlyn Davis
a year ago
I ordered a part with them in the beginning of the week and they told me it would be delivered by Saturday, which was the day I planned on getting my car fixed, which is why I needed the part on Saturday. That Saturday came around and the part never came in and they did not notify me. Now I won t have my car working for even longer and I planned to have it fixed on Saturday when the part came in
John Giordano
2 years ago
The manager mumbles. Very inappropriate. Everyone scattered when I walked in. No help. I was told to go charge my battery at home. The Manager Patrick ignored me and dealt with personal instead of the customer. He fumbled and just after said it's your problem. If Chad was here this place would be better.
Coastal Defense
2 years ago
Patrick was great. I wasn't aware that the beach store manufactured hydraulic hoses!! After the store on Atlantic told us "no masks, no service", I decided to move our business elsewhere. Glad to keep our money at the beach. Thanks guys!!
Shari Gruhn
4 years ago
The staff are friendly and helpful. Chad was great! He installed a new battery for me that was in an unconventional location. I very much appreciate him going above and beyond.
RL Hawthorne
3 years ago
I own old cars and often end up chasing unique parts or fittings. These guys are the best at helping me solve problems and in case they can't help - they have referred me to a business that could make the parts. GREAT customer service !!!!
Tyler Lineberry
a year ago
Ian is the MAN! thanks for the help with the windshield wipers. VW engineering is stupid, but Ian is not. Appreciate you sir!
Tom Bartlett
5 years ago
Awesome place. I ordered the wrong part and when I got there Chad took care of everything. Definitely would recommend. Fast friendly service and they have the right parts. Thank you
Nick Godron
4 years ago
I ve been using this Napa location for years. Chad, Chris, and Anthony are the upmost professionals in their field and have never failed to meet and exceed my expectations. They have earned my loyalty.
Trey B
7 years ago
These guys were helpful, but don't expect a "professional, corporate" environment.They were bantering across the store about their hobbies. It gave the store a "mom and pops" feel.
Robert Axelson, Sr.
2 years ago
Love my Napa's, always helpful. And they go to great lengths to get you your parts asap. No matter how far they have to go to go get part for you.
Ry Sanders
4 years ago
Shop guys are nice and helpful but no reason for this store to be in this location. Bad location for an auto parts store and then delivery guys drive thru the neighborhood way to fast. Time to this store to spot that makes more sense logistically.
Rebecca Hurst
a year ago
Had to get a new starter for my Pathfinder. The staff here made it a seamless transaction!
Michael Shemansky
a year ago
Excellent customer service, went out the way to help start my car.
Local
a year ago
Great store. But ridiculously price for some stuff
Alexis Young
3 years ago
Not one employee was wearing a mask when I was there. Older employee was being snotty when my son pointed out the part he gave me wasn't the same as the one we needed.
Katherine Coronel
3 years ago
Great customer service and very knowledgeable. It might be small, but they carry a lot of items.
Julie Linbard
3 years ago
I drive past several auto part stores to get here! Their staff is the best at the beach and they are a wealth of information.
Kurt Wilbur
2 weeks ago
Excellent
Aaron Morris
4 years ago
Came in with an odd part request and they had exactly what I was looking for. Will definitely be back for future part needs!
Ali Gishtar
3 years ago
Got my part in the day and they said they would with the best price. Ty again John g
Jesse Kay
6 years ago
Staff is very helpful & patient with folks who aren't "auto knowledgeable." There prices are the best in town!
Paul Card
7 years ago
Always has the right quality parts.Well trained and knowledgeable employees
Dena Lightfoot
5 years ago
What's not to like? They have always had what I need, well usually anyways.
Mike Lore
6 years ago
Privately owned these days, I like it but limited inventory. I'll keep trying when I can.
pamela shallo
2 years ago
Great experience .Patrick was so nice and helpful....
Bill Rotchford
7 years ago
Helpful and knowledgeable staff, can get the part you need fast.
Paul Feyen
a year ago
These guys, especially Greg, go over the top in helpfulness!