Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Chochoon
a year ago
Wonderful prices and great service! He is very knowledgeable and honest about your car, has been caring for mine for 8 years. I will probably get another Mercedes just because I know Chris takes care of them so well. Thank you! Will be a forever customer!!Services: General repairs & maintenance, Auto A/C recharge, Auto engine tuning, Wheel alignment, Auto maintenance, BatteryServices: General repairs & maintenance, Auto A/C recharge, Auto engine tuning, Wheel alignment, Auto maintenance, Battery
M A J
2 years ago
Chris walked me through the preventative maintenance services on my C300 4Matic and E350 convertible. He started by explaining how he did business and was extremely helpful in explaining the details of the work required and he even coached me through how to do some of the work myself. I contrast this with Gordon Chevrolet who charged me $400 over the cost of a Suburban re-manufactured transmission along with the $5,400 repair bill and then didn't give me quotes on body work and new tires as requested. No wonder places like Chris's are successful.
Harry Reyes
a year ago
I m not a fan of doing this, but I tried calling in for a quote. I understand people can be busy but customer service and proper expression of oneself goes a long way.The pricing - phenomenal (reason for the 3 stars)The attitude - caught him while he was busy and it showed (reason for the 3 and not 4)The payment system - cash only (now as someone who has ran a business before I understand the want for cash influx vs credit card and having to wait for clearances and x y z or even having someone scam you and charge back) he states check but in essence you better bring cash because short of asking for you social security number he wants to verify you. Seriously like almost rub a background check on you (reason why 4 not 5)I am willing to pay Mercedes the extra $120 just for the warm and fuzzy feeling of knowing if something gets damaged I won t be hit with a it was already on its way out.I understand now that google reviews are dangerous. Thank you for teaching me that Chris.
Daniel FitzGerald
10 years ago
While driving through Jacksonville Beach my 2008 S550 4matic transmission started acting up. I immediately took it to the dealership. They told me that my transmission had failed and it needed to be replaced. The car still moved and a $18k repair bill was outrageous. Fortunately, I was recommended by a friend that had her Mercedes serviced at Benz Trendz to have them give me a second opinion. I called Chris and he was very understanding and was able to get me right in. Chris is a factory trained master Mercedes tech that opened his own shop. Extremely knowledgeable too. He scanned my car, looked at the fluid and recommended replacing my valve body, changing my fluid and updating my transmission software first. Parts were ordered and the next day I was driving in my car with an extra $16k in my pocket. Its been two months since the repair and it shifts as smooth as it did when I bought it now. I want to publically thank Chris and Benz Trendz. Superior service!
chris fox
7 years ago
Chris is a real pro. He helped us out with a convertible top issue on our E550 cabriolet. Now the sun is always shining! He was courteous and informative, and we left feeling like it was a great experience.
Andrew Joseph
2 years ago
Doesn't install Mercedes transmissions, doesn't know anyone that does either. I could've found a nicer way for someone to tell me to get F'd. Giving an extra star because I don't know the kind of work Chris does. We'll never get to that point. I'm sure he's great, take your benz to him. Just my personal experience.
Gerard Leon
9 years ago
I had an excellent experience. Chris was extremely thorough, diagnosed the problems I was having and helped prioritize the list of things that needed repair. The car we had purchased was used without a known service history. We knew that it needed work and we certainly feel like we went to the right place.
Burylad
10 years ago
I took my 1989 MB 560SL to Benz Trendz today to get estimates on a couple of issues that I had. The owner Chris Brown apologized and said that because of their workload they could not work on MB cars older than 1999 (apparently parts are hard to come by). He then asked me what problems I was having with the car. He asked me to lift the hood, inspected the car, discovered the problem, fixed the problem and would not accept my offer of payment. He referred me to another MB shop for future work.That is good "Old Fashioned" customer service!If you have a MB newer than 1999, go see Benz Trendz. I don't think you will be disappointed.
Bernard Tripp
9 years ago
Awesome shop! They are super sharp guys and treat customers fairly. If you own a Mercedes Benz, this is THE place to go for both repairs and routine service. I have been to a lot of shops and this one ranks the highest! Thanks for a super job guys, keep up the outstanding work.
Caroline Givens
4 years ago
Chris was very knowledgeable, and courteous and explained everything to me, Price was awesome and he saved me hundreds of dollar$, I will only be going to him from know on. Very, very satisfied with my car and the excellent work.
Andrija Petrovic
4 years ago
Chris is the most knowledgeable Mercedes mechanic around, very professional and very familiar with Benz vehicles. Highly recommended.
Roland Gomez
4 years ago
Chris diagnosed the problem quickly and efficiently. The work was done in time, exceptionally and relatively inexpensive. He is a true Craftsman.
J Harrison
4 years ago
Chis is my Yoda of 3 older Mercedes. He runs his shop tightly and it can take some time to get in but there's NO one else that I will let touch our cars.
Dustin Riddle
a year ago
Won't work on any Benz older than 10 years. But damn good at what he does.
DFM
4 years ago
Chris was super helpful and helped code a power window module. Highly recommend!
Robert Kennelly
7 years ago
The owner repairs the cars and is very enthusiastic about Mercedes automobiles and prides himself on good work with authentic parts.
Low Entropy Man
2 years ago
Benz Trendz is the best! Chris Brown has to be the best Benz mechanic out there!
FaiZ Chauhdry
a year ago
Super helpful!