M&S Used Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  pat kane
2 weeks ago
We went there for multiple parts and they couldn't have been more professional, helpful and nice. They gave us a package deal that was awesome, thanks guys. Not only would I recommend them I've already did and gave them there number to several people.Keep doing what you are doing M&S.. I'm going to need Grand Cherokee parts soon, I'll be calling you guys first...

  Kedan Kedan
a month ago
Terrible service.. When u call asking for parts .They tell you they have them.. Once you get to the place they don't have it. And if they have it. They just changed the price.

  Kenol Pompilus
2 years ago
Like so many reviewers mentioned don't waste your time and money at this place they are crooks they will sale you parts that you won't be able to use and they won't refund you your money. Please stay away from this business I wished looked them up first before wasting my time and money on their junkyard this will definitely be reported to the better business bureau, cant be stealing people's money and thinking that it's ok.

  Santiago Albornoz
7 months ago
Called, asked for a used 2014-2019 Toyota Corolla silver rear bumper cover. He said he didn t have any. I asked what do you think is a fair price for a used painted rear bumper. He said $400. I laughed and said you re crazy, I found a new one, not painted for $100. He hung up :((Edit on 8/31/23)Owner responds 3 months later.Ehhhhhh, buddy is trying to save face online with his reply. He was much less professional over the phone. Believe it, don t shop there. He didn t take the time to explain any of that over the phone because I clearly asked him for a rear bumper cover. Took the chance here to play with words and add a bunch of stuff I didn t need including sensors on a Toyota Corolla LE bumper which doesn t have any. Typical Miami business, go to the junkyard in homestead if you want better service. I resolved there.0 stars

  Tyesha J
7 months ago
Zero stars. But since I can t this will do. The young man answering the phone was very rude, disrespect, very impatient, I asked for a part, told him the make and model of the vehicle. He kept on asking what kind of car it was after I had an already told him three times he continue to be rude and aggressive Then when he got mad, he said he didn t have the part without even looking for it, you don t have to worry about me spending money here EDIT: If lying helps you sleep at night. Enjoy my review.

  Jeff J
3 years ago
called like 20 times. answers and hungs up in 4 seconds. Very politely I asked if u have problems with ur phone or u are just hunging up on me. The guy says DONT CALL NO MORE. i thought the owner must know. So writting this review. i still gave 4 star. because i dint wanted their overall rating to go down. Just wanted the owner to give feedback to his employee who said his name is MAHAMA. i can send call list/recording if u want.

  christopher howard
2 years ago
Visited M&S on June 25, 2021 to purchase a driverside tail light for a 2010 CTS. Was told by a really helpful worker that removed the part for me, that it has a 30 day warranty. On June 26, 2021, I went to install the brake light, it did not work. So I went to LKQ-U-Pick and purchased another one that worked with no problems. I should have went there first. On June 27, 2021 I Called and spoke with Milo, he went as far as to tell me that there was something wrong with the car and that they don't do refunds on electrical parts. That's before I could tell him that I purchased one the day before from LKQ that worked. Now im out $80 on a part that didn't work.So which one is it, do you have 30 days or not?THAT'S VERY BAD BUSINESS

  Romelia Rojas
4 years ago
Ive been coming here since I was little with my dad. Now as an adult I come here to save time and money. Never fails, there always some one to help you when you arrive. They have great affordable prices and lots of inventory, they pull the part for you for your safety and if there's any issues you can always come talk to them to resolve it. I highly recommend. And they are bilingual.

  Manny Basulto
2 years ago
I went in today to get a part for my civic. Found the airbag I needed and after the man who tried to remove the part failed to remove it, the man at the front said I had to remove it myself. I was also found a back tail light, was also told to get it myself. Even after all that I only left with only 1 of the 3 things I went to get, neither the tail light or airbag. Honestly the worst customer service I ve ever seen. Only redeeming quality is the cheap parts.

  Damian Castellanos
5 years ago
I went in yesterday the gentleman that helped me Ray was nice and efficient! Got great deals and I was not even on buying the parts here!Great service and prices not sure about the bad reviews but for a salvage yard, this was a great experience!

  Manny Hernandez
4 years ago
I went to a few Junk Yards around M&S and they all wanted around $80 for a simple head light while M&S wanted $35. I highly recommend this place and I will definitely be coming back and referring friends to here.

  Matt Hayes
3 years ago
Ordered a brake pump and was given a delivery date. Called to confirm shipping on the day it was supposed to arrive and the pump had not even been shipped! Then they proceeded to tell me to find somewhere else to buy it when trying to get a solid answer and they just hung up on me. Not reliable and can not be trusted to hold to their word.

  Sarah Castle
a year ago
Awesome customer service and would highly recommend. Will be doing business with them again in the future:)

  Stephan Lottier
a year ago
I bought a trunk lid for 2009 chevy cobolt and it was in mint condition with badges. A+on my dealings with them.

  steve brown
7 years ago
Just called told me 100 bucks for upper intake plenum for 5.7 350. I can get one brand new for 50 with new gaskets from parts store. He hung up on my after mentioned. Wow

  Dylan San Roman
4 years ago
He hit on my wife but I found the parts at the junk yard at auto zone for cheaper and higher quality! 100% definitely not returning not only that it s hot and I can t return my broken items!

  Lourdes Alzar
4 years ago
The employees here were super helpful, and i definitely came out with cheap and affordable good parts. i highly recommend it!

  Ryan David
4 years ago
Great service and good deals on prices. Ask for the young guy, he's very knowledgeable and super helpful. Highly recommended.

  Netta Bethel
2 years ago
Horrible customer service!! Rude, unprofessional, and disrespectful individual who greets you when you approach the business. Which I could give less than one star!

  Sir Scho
3 years ago
I've been going to this place for years and I have never had a bad experience, the only problem I have is that they won't hire me! Lol

  Euro Experts
3 years ago
Don't trust this business !I order a part,they promise to deliver the next dayI called twice to ask about it and Milo just hang up the phone on me.I will never do business with this them !!!!!

  Joshua Aldama
4 years ago
Milo gives fair prices went a few other places wanting way more for a simple part

  Shon Prado
2 years ago
THIS IS THE WORST PLACE YOU CAN BUY PARTS THEY SELL YOU DEFECTIVE PARTS AND THEN WONT TAKE RESPONSIBILITY OF THE JUNK THEY SELL.

  Alex Alex
4 years ago
Gives good deals and is open everyday even on Sundays.

  Ramon Fernandez
2 years ago
Very professional people and the best price in town

  Nivian Velasquez
4 years ago
Best parts in homestead good price

  Cynthia Moorer-Bannerman
10 years ago
Really helpful and great price

  TeamGemini Taylor
4 years ago
Needed a used battey. Go it. ..

  Jaquelle Adley
6 years ago
Customer service is poor .

  Jonathan Pedigo
6 years ago
Not very helpful, very lazy.