Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Montoya
a week ago
It s an auto part and have a lots of parts in stock. I m surprised though that to replace a battery (12v) that did not charge at their location for 24hours I have to go ask for warranty at the exact Advance Auto Part I originally bought. Weird. Besides that the service and attention was pretty good

  Victoria Solis
4 months ago
Just left this store, and we re very disappointed. We went looking to get our car battery testing before buying a new one, but that didn t happen. Your staff member named Joshua refused to help us. He didn t give us a reason why he didn t want to do the battery check.What s the point of your company offering a service if you re staff members are too lazy to work.What a shame.

  Jose Manuel Olivera
3 weeks ago
I was mistaken about the store. Earlier, I was stopped at autozone at the US 1 and 268. But I went to advance and the experience was very good.

  ellen day
a day ago
Every single time I come in this store Marlene treats me like I'm an animal..she is very unprofessional...I have a diamond account with advance and I am so tired of spending my money where I'm treated poorly.

  Osmany Sanchez
a week ago
I got 10 minutes before closing and store was already closedEmployee where inside but refuse to give me service .I don t recommend this location.

  John D. Catala
3 months ago
The product that I bought, Slime, didn't work. Besides that the other items are ok.

  Yanet Mejia Laboy
6 months ago
Very professional & helpfulexperience! I learn a lot about how to handle my little auto-knowledge experience!

  maria gonzalez
5 months ago
Great customer service in and out.

  Orlando Cuellar
a year ago
Don t ever come to buy anything from this advanced auto parts very unprofessional if buy a battery there you will have ahard time to do a warranty exchange on the batteries I left my lawn mower battery here around 11: 45 am came back 3 :16 pm they wanted me to leave it over night it s a lawnmower battery I been buying lawnmower batteries for 14 I never heard anything like that to exchange a battery that is still on warranty

  Dbl J - Relxation and Meditation Music For You
2 years ago
I'm from out of town, got some battery advice, but he didn't pressure me to buy one. I stopped in for oil! Went elsewhere to find a battery! We'll see how correct he was? He checked my alternater and battery.

  Richard Gonzalez
5 months ago
Good customer service.

  Tiffany Herasme
3 years ago
The employees here are very helpful and they always know exactly what you need. I don't know if im lucky but everytime I come here they have a sale on oil which also includes the filter. The best prices and great customer service.

  Tony Pith (bynd_busy)
2 years ago
Had to get a quick tool and they had it in stock. Used my Speed Perks.. ordered curbside.. and it was ready by the time I got there. Great job!

  Jose Alvarez
6 years ago
The staff is not well versed on how to diagnose a bad battery. They rely on a little green light to tell them a battery is ok even though it's not and will not hold a charge after a few hours. When you ask if they fast charged and out a high load on it as part of the test they give you a blank stare (they don't know what they're doing). This results in denial of a valid warranty item. Not doing business with Advance after this incident.

  Ricardo Garcia
2 years ago
The employees here are very helpful and they always know exactly what you need. Good customer service.

  Viridiana Malagon
a year ago
Great service!!! Carlos was absolutely amazing. Super helpful and informative, please do not lose him.

  Bob Perez
a year ago
Went to replace windshield wipers. Was treated like a valued customer and they put them on for me.

  Alandra Patricia Ana Maria Lopez Leon
a month ago
Electric drill was useful.

  Freddy A
7 years ago
Ordered a few parts online for pickup. Beware! They charge a "$10 base fee" to order online. On top of never having the items ready for you when you actually go to pick them up. Otherwise service is great.

  Do_it_Manny
a year ago
Only one person atending, spent more than 30 mins for simple purchase

  Albert Oc4
4 years ago
The store is very good but the two female managers there are very rude and horrible to work with you 9/5/2019Still one of the managers still work there very rude eyes to look at dormant parts to look for a certain rubber garment was told no couldn't help if it aint on the shelf we don't have it looked online they have it will go to Napa to get it

  J. Smith
4 years ago
The defective parts they sold me not only cost me hundreds in labor but time arguing with an incompetent employee name Floralisa to get a refund. She wanted me to exchange the items for possibly more defective parts. I can imagine that buying parts from auto part stores can be hit or miss, but what you lack in quality you make up for with customer service. Not Advanced Auto Parts in Homestead, the service and the quality is equally bad.

  Ismel Leon
8 years ago
Really good service. Employees always try to help you the best as possible. Take it from someone who used to work there.

  John Doe
a year ago
They didn't really help but a customer helped me so ill give it a 3.

  Sabrina Hubbert
3 years ago
This store has very poor phone service with the customers. Ask the Representative whom answered the phone for help. She wasn't clear with her words and she was rude.

  Paloma garcia
2 years ago
Bought windshield wipers and the young gentleman was generous to put them on. Service was excellent.

  Brenda Tomas
5 years ago
I placed an online order for a new battery at this store. The guy helped installed it with no issues. Excellent customer service

  Shirley Fonseca
a year ago
Our neighborhood auto parts store, and they're fast too

  Von
4 years ago
Janler is an absolutely amazing employee that goes above and beyond with all customers. Definitely deserves recognition

  Hector Gonzalez
5 years ago
Needed replacement for battery that I purchased almost 3 years ago. They tested the battery, determined it was bad and without hesitation gave me a brand new replacement. Thanks.