AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tomas
a week ago
My car was parked one block away from the store and Lisha, who was the one helping me, understood that I was in a hurry to get to my job and so went out her way to convince her boss to let her change the battery for me when I lacked tools and experience. Amazing service. Thank you Lisha, you saved my day :D

  andres hidalgo
2 weeks ago
All the team member were willing to help and assist. Specially This guy Andrei" was very helpfull, taking the time, explaining and going above and beyond. I will come back and recommend this store! 5 stars to Andrei!

  Riley Guy
2 weeks ago
Alexandra was super helpful today. I had to return an air filter and she found the correct one for me on the shelves and did the return procedure in record speed. So professional and friendly. A pleasure to use that store and I will be using this store in the future.

  Mark Chapman
a month ago
Always a pleasant interaction at this Auto Zone whenever I walk in Leisha is always helpful and nice. I have mentioned that to her before and that it makes a difference especially when I as a customer frequent that location and she always acknowledges me and helps me with what I came for. Customer service like that is not the norm anymore and I just wanted to let you know I appreciate it and am aware of it .Mark Chapman

  Steve Peterson
a month ago
Had a battery replacement done by Andrei. He was very personable, attentive to my concerns and technically proficient in replacing the battery. He took care with the older hardware and ensured that I was aware of the warranty and that they would gladly address any issues. Great job!

  Cammy Henry
2 months ago
Lisha was awesome! she helped me out on the phone and also when I came into the store. I didn t have a receipt to exchange my battery but she used the phone number on file to help me. And the best part of all this experience was that she helped me changed my battery too. She was super knowledgeable and very professional. I hope there were more Lishas in the world. Thank you so much!

  Gabriela Castillo
a week ago
Last night my battery died front of the AutoZone and the one guy with AutoZone and one guy the name Andrew is really helpful and really professional service. He knows everything and I have a Chevy suburban. I lucky because change this is really difficult but he knows everything you have a lot of experience and really professional service. he s the best he is the only five he s a five star guy, thank you so much Andrei for you serviceAtt: Gabor

  galina timonina
2 months ago
Just want to let everybody know!!!! Young lady name, Nathalie Amazing, The first thing she greeted us with a big smile on her face ,she helps us to find what we need. She explain us everything, she went above and beyond to help us. She should be a general manager at that store.when I left the store I was so happy for the rest of the day because she made my day. I hope her big boss will see this Posting. She deserves promotion!!!!! i m proud of you girl. This is my first time meeting you and I hope I will come to auto zone again just to tell you thank you

  mordie Katz
3 months ago
Lisha provided exceptional service when helping me with my car battery. She was knowledgeable, efficient, and courteous throughout the entire process. Her expertise and professionalism made the experience smooth and hassle-free. I highly recommend her assistance to anyone in need of car battery support. Thank you, Lisha, for your outstanding help!

  Christy Swiatkowski
2 months ago
Stopped in today for a set of windshield wipers. The whole crew was so friendly and attentive. I received great customer service and know this will be my go-to for anything I need for my vehicle. Thank you, gentlemen! And I appreciate you offering to put the wipers on my vehicle for me too

  Ellen Essick
3 months ago
Stopped in this location to have my car battery tested, & was immediately helped by Alexandra. She determined I needed a replacement & quoted me a fair price. I always buy my auto batteries from this store & was happy to receive prompt & courteous service from Alexandra.

  Liliana Galo
4 weeks ago
Andrei was extremely helpful and patient while helping me figure out why my front car light wasn t working. He fixed everything within a few minutes and everything went very smoothly. Thank you so much!

  FLOWER CHOICE
4 months ago
I just had to take a moment to express my sincere gratitude to Mike Howe for providing an outstanding level of service during my recent purchase.His knowledge and expertise were evident as he guided me through the options, helping me make an informed decision. What sets Mike apart is his genuine commitment to customer satisfaction.Thank you very much.

  Leslie Pence
a month ago
Darwin was very nice and helpful when changing my battery. My old battery was very corroded and he took the time to clean around it and make sure the new battery worked well. Very happy with my service!

  Vincent De Oliveira
5 months ago
I had to delete my original review because although it was factual, my experience today blew away anything critical I experienced before. I won t be haughty and presumptuous thinking it had anything to do with my review and of course, like people having a Murphy s Law kind of a bad day, so do businesses.Here goes:I was greeted by all three employees present at the store as soon as I walked in. They all had smiles and looked eager to help. In the aisle, one employee asked if I needed help and I thanked her but declined. She then, seeing what I was looking at (without being overbearing in any way at all) made a kind suggestion over a promotion they were having. It was actually a pretty good deal and I took it. She reminded me to make sure I leave my number at the register to get the deal and offered assistance if I had any difficulties.At the register I was once again greeted very warmly and the checkout was quick and easy. I was offered a bag for my purchases and as soon as I looked over to bag them, they were already in the bad and being handed to me.It s not like I expected anything crazy or for them to run over to get the door for me or walk my (small) bag to the car but I was so impressed at seeing textbook-like customer service and how the whole store is doing their best for the customer in every way.I will definitely be going back. Great job, guys.

  Cynthia D.
3 months ago
Okay Diana was such a big help this evening she went out of her way my mother's in the hospital and I'm down here from a city about 350 miles away and she bit the rules a little bit so they could do a check engine light diagnosis on my vehicle I have never seen such great service and this and Diana she moves like like a bolt of lightning I mean y'all are so fortunate to have an employee like like Diana and I mean she's she's I can't say enough good things about her she's so customer focused and and she moves very quickly I mean I move pretty fast but I was even having a hard time keeping up with it so anyway I don't know what you what you need to do to keep employees like that but you certainly need to do it and if you find any more out there you know go ahead and hire him because this is just the best service I've ever had thank you very much bye-bye is that enough or do you want me to do more

  Anthony
2 weeks ago
Alexandra was awesome, she was able to find the product I needed immediately and was able to explain everything thoroughly. Highly recommend this AutoZone because of the awesome service provider today

  Blueapplehead
a week ago
Came in for a battery replacement a worker named Andrei was nice and kind enough to swap out my car battery for a new one and clean the area where the battery sat.

  Yosi Ronen
a month ago
Andrei gave me very good service. Very kind!

  Joannelys Mir
a week ago
I came in and Andrei immediately assisted me! He was very efficient and helpful answering all of my questions.

  Veronica Mcleod
2 months ago
Lisha was wonderful. She installed a new battery in my car. She was fast, polite, knowledgeable and just a pleasure to talk to.That girl deserves a raise.

  Julixa Cherenfant
2 months ago
Alexandra is SO attentive as she was helping me with the things I needed. Her patience and knowledge was well needed. GIVE ALEX A RAISE!! She s amazing

  Jennifer Becher
5 months ago
I have wheel locks and needed a tire change. John helped us find the right tool we needed. We were looking at an expensive tool and John showed us the most affordable tool as an option. He then showed us various options we could choose from depending on our budget. He has great customer service and knowledge about car parts. Thank you!

  Ali F
a week ago
Cashiers don t know what they re doing, 10 minutes to ring up one product.its like they just find these people on the side of the road and offer them a job.

  Ruth-Ann Brown
3 weeks ago
I went to AutoZone early one morning to get a new battery. Lisha was kind enough to install it for me as I'm clueless about doing those things. She was quick and efficient. I'll go back to this location in the future.

  Bobby Kuse
a week ago
Lisha was fantastic helped us quickly, and installed are New wipers in 2 minutes!Thank you

  Odell Johns
2 months ago
Alexandra at the Hollywood location helped me with my battery for Mt car and remote keys. She was so helpful she replaced both and for that I'm so grateful. I recommend this location it's very professional and clean.

  Ashley Bell
2 weeks ago
Andrei was a great help testing my car battery and was helpful with reviewing my warranty options. He also swapped out the battery for me!!

  shartov
4 months ago
cris was very helpful I came in to but brakes and I wasn't sure what I needed and he came outside and checked my brake pads and rotors for me! I really appreciated his customer service Because I know there not supposed to do that outside . very happy with the service.

  Gianfranco Perez
2 weeks ago
Lisha is the best. She helped me look for something that was all gone on the shelf but she said we got 1 in stock let me check the back. SHE FOUND IT!